Skip to content

Promotions archive

2018 - promotions

From time to time we may invite you to take up offers, additional services or promotions. Those offers, additional services, or promotions may have additional terms and conditions. Here is a list of promotions that we ran during 2018

More info

The Crystal Maze Social- 2018

Introduction

These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

These terms and conditions apply where you post any content on Facebook, Instagram or Twitter (make a tweet/tweets or comment/comments), using the hashtag #CrystalMaze during the broadcasting of every original episode of The Crystal Maze between 8 June 2018 and 21 December 2018 and where you give us permission to use such content via your positive reply to our direct message, headed 'Please can we use your tweet/comment on next week's show?'.

By giving us permission to use your content, you agree to be bound by these terms and conditions. You also agree that you will comply with the terms of use of any relevant social media platform (in this instance, Facebook, Instagram or Twitter) and those of any relevant broadcaster (in this instance, Channel 4).

Channel 4 is not responsible in any way for this promotion or the use of your content or personal data.

Eligibility

2.1 On the date that you make the tweet/comment(s) we would like to use, you must be 18 years or over.

How your tweet/comment(s) will be used – permissions, rights and responsibilities

3.1 In agreeing to let us use your tweet/comment(s), you give us (giffgaff) permission to allow Channel 4 (the broadcasters of The Crystal Maze) to broadcast the relevant tweet/comment(s) in addition to your name/Instagram handle/Twitter handle in giffgaff sponsorship credits shown on the next new episode (usually aired the following week) of The Crystal Maze. Repeats of the relevant episode may also be broadcast, so your permission extends to any and all repeats.
3.2 Your tweet/comment(s) will only ever appear in the context of our sponsorship credits of The Crystal Maze.
3.3 Your tweet/comment(s) must not display any material which is:

  • 3.3.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
  • 3.3.2. defamatory of any person, entity or organisation;
  • 3.3.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
  • 3.3.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
  • 3.3.5. otherwise offensive in the opinion of giffgaff;
  • 3.3.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or
  • 3.3.7. related to the conduct of a business other than giffgaff.

3.4 We do not guarantee that your tweet/comment(s) will be broadcast (even if we get your permission to do so), but where it/they are, you agree to allow the relevant tweet/comment(s) to be used/broadcast as we see fit and without notification (other than obtaining your initial consent).
3.5 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your tweet/comment(s) so that the content can be used to full effect throughout the world, by any and all means in media.
3.6 You agree that we may edit, copy, adapt or translate your tweet/comment(s) as we see fit.
3.7 We reserve the right, in our sole discretion, not to use your tweet/comment(s) for any reason and at any time, even if a broadcast date has been indicated to you.
3.8 Our decision as to whether your content is broadcast is final and no correspondence will be entered into regarding this decision.

Your Information – Data Protection

4.1 Any information that you provide to us about yourself, for example, your Instagram handle/Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for broadcast of the tweet/comment(s) that you give us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your tweet/comment(s), you agree to us collecting and processing your personal data in this way. Please note that once permission is given, we cannot prevent your tweet/comment(s) being used once sent on to Channel 4.

General

5.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.
5.2 Subject to Clause 5.1, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.
5.3. Subject to Clause 5.1, our liability to you under these terms and conditions will not exceed £3,000.
5.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of the breach by you of any of your obligations and representations under these terms and conditions.
5.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.
5.6 Each sub-clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
5.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.
5.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

User generated content for Social - 2018

1. Introduction

  1. These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").
  2. These terms and conditions apply where you post any content or comments on Facebook, Twitter or Instagram on any of our advertisements posted and where you give us permission to use such content via your positive reply to our direct message, headed 'Please can we use your comment on Social?'.
  3. By giving us permission to use your content, you agree to be bound by these terms and conditions. You also agree that you will comply with the terms of use of any relevant social media platform (in this instance, Facebook, Twitter and Instagram).

2. Eligibility

  1. On the date that you make the tweet(s)/comment(s) we would like to use, you must be 18 years or over.

3. How your comment(s) will be used – permissions, rights and responsibilities

  1. In agreeing to let us use your tweet(s)/comment(s), you give us (giffgaff) permission to use the relevant tweet(s)/comment(s) in addition to your name or Instagram/Twitter handle in a video used for giffgaff’s advertisements shown on the giffgaff Facebook, Twitter and/or Instagram accounts.
  2. Your tweet(s)/comment(s) will only ever appear in the context of advertisements used on Facebook, Twitter and/or Instagram.
  3. Your comment(s) must not display any material which is:
    1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
    2. defamatory of any person, entity or organisation;
    3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
    4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
    5. otherwise offensive in the opinion of giffgaff;
    6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or
    7. related to the conduct of a business other than giffgaff.
  4. We do not guarantee that your comment(s) will be published (even if we get your permission to do so), but where it/they are, you agree to allow the relevant tweet(s)/comment(s) to be used/published as we see fit and without notification (other than obtaining your initial consent).
  5. You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your tweet(s)/comment(s) so that the content can be used to full effect throughout the world, by any and all means in media.
  6. You agree that we may edit, copy, adapt or translate your tweet(s)/comment(s) as we see fit.
  7. We reserve the right, in our sole discretion, not to use your tweet(s)/comment(s) for any reason and at any time, even if a publish date has been indicated to you.
  8. Our decision as to whether your content is used is final and no correspondence will be entered into regarding this decision.

4. Your Information – Data Protection

  1. Any information that you provide to us about yourself, for example, your Instagram/Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the tweet(s)/comment(s) that you give us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your tweet(s)/comment(s), you agree to us collecting and processing your personal data in this way. Please note that once permission is given, we cannot prevent your tweet(s)/comment(s) being used once this is published online.

5. General

  1. Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.
  2. Subject to Clause 5.1, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.
  3. Subject to Clause 5.1, our liability to you under these terms and conditions will not exceed £1,000.
  4. You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of the breach by you of any of your obligations and representations under these terms and conditions.
  5. If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.
  6. Each sub-clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
  7. We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.
  8. These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Bonus £10 free credit for Members who Share the Love (MGM) - May 2018

Members that refer a friend to giffgaff through the member get member channel will receive a bonus £10 free credit on top of the usual £5 Payback they would receive.

£10 credit will be granted within 48 hours of activation.

New members must have their friend activate an eligible SIM between 00.00 Tuesday 1 May and 23.59 Thursday 31 May 2018 in order to be eligible for the additional £10 Top-up Credit.

Standard member get member terms and super recruiter terms apply.

£30 off for Existing Members on Selected Phones - April 2018

  1. Existing Members (Customers) who purchase any of the selected phones (each an “Eligible Device”), whilst stocks last will get £30 off the pay today price.
  2. Eligible Devices for this promotion will be the below phones:
    • Samsung Galaxy S9
    • Samsung Galaxy S9+
  3. Existing Members (Customers) are defined as those with an active giffgaff SIM and not in a state of cancellation either by port-out, change of mind termination or other means.
  4. giffgaff reserves the right to withdraw or amend this offer at any time, without giving prior notice. In the event of any dispute, giffgaff’s decision is final. No correspondence will be entered into.
  5. This offer cannot be redeemed for cash or alternatives or transferred between member accounts and cannot be used in conjunction with another offer.
  6. Eligible Devices are subject to availability.
  7. giffgaff will not be liable for any loss in connection with this offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  8. By participating in this offer, Members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Member has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here
  9. By participating in this offer, all Members will be deemed to have accepted and be bound by these terms. These terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
  10. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
  11. Promoter: giffgaff, 260 Bath Road, Slough, Berkshire, SL1 4DX (“giffgaff”) or (“Us”)

Super Recruiter bonus promotion - March 2018

Recruit a personal target number of extra new members in March over and above your usual, to earn an activation bonus per recruit for all those extra recruits (the "Offer") - Full Terms and Conditions.

These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the "Terms" which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Eligibility & Participation

  1. This Offer is open to selected, existing Super Recruiters only, who are invited, by email, to participate ("Eligible Members").
  2. Eligible Members will receive an email containing: (i) a number which represents their personal performance, based on their previous recruiter data; and (ii) their personal target number of activations that they must achieve to qualify for the Offer.
  3. To participate, Eligible Members must recruit their personal target number of new members on top of their personal performance number (as specified in the email) during the "Offer Period" which is between 1st March 2018 and 31st March 2018, to earn an activation bonus (as specified in the email).
  4. To qualify for an activation bonus, all activations must take place between 00:01 on 1st March 2018 and 23:59 on Saturday 31st March 2018.
  5. Payment of activation bonuses will be made on 20th April 2018.

Other important terms

  1. Standard Super Recruiter terms apply.
  2. giffgaff reserves the right to amend these Terms and Offer or withdraw the Offer at any time. In the event of any dispute giffgaff's decision is final. No correspondence will be entered into.
  3. giffgaff will not be liable for any loss in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  4. giffgaff's decision is final with regard to all promotional matters.
  5. By participating in the Offer, Participants consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Member has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here giffgaff.com/boiler-plate/privacy.
  6. By participating in the Offer, all Eligible Members will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
  7. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

February 2018 - Free Moto Pulse M Headphones

Get a Moto Pulse M Series Headphones when you buy a new Moto C directly from giffgaff.co.uk (the "Offer") - Full Terms and Conditions

These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the "Terms" which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Free Gift

  1. Participants who make a Qualifying Purchase (a "Participant") will receive a Moto Pulse M Series Headphones ("Free Gift").
  2. One Free Gift per Qualifying Purchase only.
  3. Free Gifts are subject to availability at the point of redemption, whilst stocks last. giffgaff can’t guarantee that Free Gifts will remain available throughout the Offer Period. giffgaff reserves the right to amend this Offer at any time which may include the substitution of the Free Gift for a suitable alternative.

Eligibility and Participation

  1. This Offer is open to UK residents, aged over 18 who participate in this Offer ("Participants").
  2. Participants must buy a new condition Moto C (either an "Eligible Device") directly from giffgaff.co.uk, in the "Offer Period" which is between 19 February 2018 and 22 March 2018, (a "Qualifying Purchase"). Qualifying Purchase can be made using any of the purchase options available on giffgaff.co.uk at the point of purchase.
  3. Eligible Devices that are purchased and returned within the Change of Mind period, do not qualify for this Offer. Purchases made through a third-party distributor are excluded and will not qualify for this Offer.

How to claim

  1. Free Gift will be delivered to Participants with the Qualifying Purchased device.

Other important terms

  1. Qualifying Purchase will be subject to its own terms and conditions and eligibility criteria. Participants should familiarise themselves with these before participating in this Offer.
  2. No applications from organised groups, third parties, agents, macros or other automated means, will be allowed. Incomplete applications or applications that are not in accordance with these Terms or the application instructions will be rejected.
  3. Entitlement to the Free Gift is personal to the Participant and cannot be transferred. The Free Gift has no monetary value and cannot be exchanged for cash or other alternatives.
  4. Responsibility is not accepted for Qualifying Purchase applications damaged, lost, or delayed as a result of any computer hardware, network or software failure of any kind.
  5. Participants should retain a copy of their receipt or order confirmation as proof of purchase.
  6. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Free Gift for an alternative of equal or greater value. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  7. giffgaff will not be liable for any loss in connection with this Offer, accepting or using the Free Gift, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  8. giffgaff's decision is final with regard to all promotional matters.
  9. By participating in the Offer, all Participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
  10. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

February 2018 - giffgaff gameplan founders club terms

  1. Introduction
    1. These terms and conditions apply between you, an individual who has contributed ideas and/or content ("you"), and giffgaff Limited ("giffgaff", "our", "us", "we").
    2. These terms and conditions apply where you have contributed ideas and/or content, whether written, verbal, visual or otherwise ("Content") in respect of gameplan, a website and mobile device application which helps individuals manage their finances.  By contributing Content you agree to become part of an informal collection of contributing individuals known as the Founders' club.
    3. The use of gameplan is subject to separate terms and conditions – further details will be made available, as applicable.
    4. These terms and conditions apply in addition to our standard Member terms and conditions (click here to view) and privacy policy (click here to view).
    5. By being in the Founders' club, you agree to be bound by these terms and conditions.
  2. Eligibility
    1. You confirm that you are an individual engaged in the giffgaff community and a user of the Service (“Member”), UK resident and that you live permanently in the UK.
    2. On the date that you first contribute Content you must be 18 years or over.
  3. Your Content – permissions, rights and responsibilities
    1. We will reward you for providing Content with perks, the nature, value, timing and frequency of which are entirely at our discretion and which we may update from time to time.  Your provision of Content and/or participation in the Founders' club does not require a purchase by you of any of our goods and/or services.
    2. Your Content must not contain any material which is:
      1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
      2. defamatory of any person, entity or organisation;
      3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
      4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
      5. otherwise offensive in the opinion of giffgaff;
      6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or
      7. related to the conduct of a business other than giffgaff.
    3. In contributing Content, you assign (which means you transfer ownership) to giffgaff all intellectual property rights, title and interest in or attaching to such Content, including but not limited to such intellectual property rights, title and interest in or attaching to your Content, that may vest in you (at any time) and without charging giffgaff any money now or in the future, in addition to waiving all moral rights that may be vested in you in respect of the Content. You agree to sign any additional documents which we may reasonably require in order to give full effect to this clause 3.3.
    4. You agree that we may edit, copy, adapt or translate your Content as we see fit.
    5. We reserve the right, in our sole discretion, not to use your Content for any reason and at any time, even if we have indicated otherwise.
    6. Our decision as to whether your Content is used is final and no correspondence will be entered into regarding this decision.
  4. Your Information – Data Protection
    1. Any information that you provide to us about yourself, for example, your name, address, date of birth (which you will have already provided to us as a giffgaff Member – for further details about how your personal data is processed as a Member click here) and which may also feature in your Content, will only be used by us so that we can get your ideas and opinions in order to develop gameplan.  We will be the data controller in respect of your personal data. By giving us permission to use your personal data, you agree to us collecting and processing your personal data in this way.
  5. General
    1. giffgaff's liability shall not be limited to you in respect of death or personal injury to any person resulting from giffgaff's own negligence and any other type of liability which cannot be excluded or limited under the laws of England and Wales.
    2. Subject to Clause 5.1, giffgaff shall have no liability to you for losses that have not resulted naturally from giffgaff's breach or that giffgaff could not have reasonably foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall giffgaff be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with giffgaff or any and all third parties acting on giffgaff's behalf use of Content.
    3. Subject to Clause 5.1, giffgaff's liability to you under these terms and conditions will not exceed £3,000.
    4. You agree to indemnify giffgaff and its authorised third party agents against any and all claims, losses and/or damages suffered directly or indirectly by giffgaff and/or its authorised third party agents as a result of the breach by you of any of your obligations under these terms.
    5. If either of us fails to enforce our rights under these terms, it shall not prevent either of us from taking action later.
    6. Each sub-clause in these terms operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
    7. We reserve the right to change these terms from time to time. We will notify you of any changes to these terms by posting them here.
    8. These terms and conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

February 2018 - Newbie bonus boost

Eligible new 'Newbie Bonus' members who earn their standard £5 Bonus Credit (the “Newbie Bonus”) in February will get an additional £10 Bonus Credit. Standard Newbie Bonus eligibility criteria and terms apply as per clause 7.12 of our 'Spread giffgaff' terms.

Participating members must have their friend activate an eligible SIM between 00.00 Thursday 1st February and 23.59 Wednesday 28th February 2018 in order to be eligible for the additional £10 Bonus Credit

Standard member get member terms terms apply.

2018 Conversion Promotion - Bonus £10 free credit for members who ordered a SIM in January if they Share the Love (MGM) in February

Members that ordered a SIM or SIMs via https://www.giffgaff.com/orders/mgm between 1/1/2018 and 31/1/2018 but did not have a SIM activated during the same period will be eligible to receive £10 bonus credit.

SIM cards not obtained via https://www.giffgaff.com/orders/mgm such as SIMs received with Mobile Handset purchases will not be eligible.

Members must have their friend activate an eligible SIM between 00.00 Thursday 1st February and 23.59 Wednesday 28th February 2018 in order to be eligible for the additional £10 bonus credit.

£10 bonus credit will be granted within 48 hours of the recruit successfully activating their SIM.

This promotion is not eligible in conjunction with any other offer.

Standard member get member terms terms apply.

January 2018 - Samsung unbox your tickets promo

Claim a pair of event tickets worth up to £140. Tickets are subject to availability on a first come first served basis. UK residents (18+) and UK businesses only. Purchases between 29.01.18 and 18.02.18 from a UK participating retailer. Claim online by 25.02.18 via the Samsung Members App. After registration tickets must be selected by 04.03.18. Resale of tickets is strictly prohibited. Maximum one claim per Promotional Product and ten claims per UK business. See www.samsung.com/uk/unboxyourtickets/terms for full T&Cs. Promoter: Samsung Electronics (UK) Limited.

January 2018 - Bonus £10 free credit for Members who Share the Love (MGM)

Members that refer a friend to giffgaff through the member get member channel will receive a bonus £10 free credit on top of the usual £5 Payback they would receive.

£10 credit will be granted within 48 hours of activation.

New members must have their friend activate an eligible SIM between 00.00 Monday 1st January and 23.59 Wednesday 31st January 2018 in order to be eligible for the additional £10 Top-up Credit.

Standard member get member terms and super recruiter terms apply.

January 2018 - Terms and conditions for use of individual user-generated social media content – The Voice UK 2018

  1. Introduction

    These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

    These terms and conditions apply where you post any content on Facebook, Instagram or Twitter (make a tweet/tweets or comment/comments), using the hashtag #TheVoiceUK during the broadcasting of every original episode of The Voice UK between 6 January 2018 and 7 April 2018 and where you give us permission to use such content via your positive reply to our direct message, headed 'Please can we use your tweet/comment on next week's show?'.

    By giving us permission to use your content, you agree to be bound by these terms and conditions. You also agree that you will comply with the terms of use of any relevant social media platform (in this instance, Facebook, Instagram or Twitter) and those of any relevant broadcaster (in this instance, ITV).

    ITV is not responsible in any way for this promotion or the use of your content or personal data.

  2. Eligibility

    2.1 On the date that you make the tweet/comment(s) we would like to use, you must be 18 years or over.

  3. How your tweet/comment(s) will be used – permissions, rights and responsibilities

    3.1 In agreeing to let us use your tweet/comment(s), you give us (giffgaff) permission to allow ITV (the broadcasters of The Voice UK) to broadcast the relevant tweet/comment(s) in addition to your name/Instagram handle/Twitter handle in giffgaff sponsorship credits shown on the next new episode (usually aired the following week) of The Voice UK 2018. Repeats of the relevant episode may also be broadcast, so your permission extends to any and all repeats.

    3.2 Your tweet/comment(s) will only ever appear in the context of our sponsorship credits of The Voice UK 2018.

    3.3 Your tweet/comment(s) must not display any material which is:

    • 3.3.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
    • 3.3.2. defamatory of any person, entity or organisation;
    • 3.3.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
    • 3.3.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
    • 3.3.5. otherwise offensive in the opinion of giffgaff;
    • 3.3.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or
    • 3.3.7. related to the conduct of a business other than giffgaff.

    3.4 We do not guarantee that your tweet/comment(s) will be broadcast (even if we get your permission to do so), but where it/they are, you agree to allow the relevant tweet/comment(s) to be used/broadcast as we see fit and without notification (other than obtaining your initial consent).

    3.5 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your tweet/comment(s) so that the content can be used to full effect throughout the world, by any and all means in media.

    3.6 You agree that we may edit, copy, adapt or translate your tweet/comment(s) as we see fit.

    3.7 We reserve the right, in our sole discretion, not to use your tweet/comment(s) for any reason and at any time, even if a broadcast date has been indicated to you.

    3.8 Our decision as to whether your content is broadcast is final and no correspondence will be entered into regarding this decision.

  4. Your Information – Data Protection

    4.1 Any information that you provide to us about yourself, for example, your Instagram handle/Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for broadcast of the tweet/comment(s) that you give us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your tweet/comment(s), you agree to us collecting and processing your personal data in this way. Please note that once permission is given, we cannot prevent your tweet/comment(s) being used once sent on to ITV.

  5. General

    5.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

    5.2 Subject to Clause 5.1, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

    5.3. Subject to Clause 5.1, our liability to you under these terms and conditions will not exceed £3,000.

    5.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of the breach by you of any of your obligations and representations under these terms and conditions.

    5.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

    5.6 Each sub-clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

    5.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

    5.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

[Top]

2017 - promotions

From time to time we may invite you to take up offers, additional services or promotions. Those offers, additional services, or promotions may have additional terms and conditions. Here is a list of promotions that we ran during 2017

More info

December 2017 - Festive phones promo

  1. ‘Save up to £50 off the price on Eligible Devices while stocks last between 06:00 on 01st December 2017 and 23:59 21st December 2017.’
  2. Saving will be deducted from the price before purchase.
    • iPhone 8 save £50
    • iPhone 8 Plus save £50
    • HTC U11 save £50
    • LG K10 2017 save £30
    • Alcatel Pixi 4 4” save £10
  3. Eligible Devices for this promotion will be:
  4. Prices based on giffgaff standard pricing for the period from [02/10/2017] to [27/11/2017]
  5. Discount is deducted from the handset price and have no effect on airtime tariffs.
  6. Discounts will affect the SIM free price only. SIM free price is determined as payment in full to giffgaff before receiving the handset. Payment in full does not include loan repayments whether this is early or in accordance to the time specified on the loan agreement.
  7. giffgaff reserves the right to withdraw or amend this offer at any time.
  8. This offer cannot be redeemed for cash or other alternatives and may not be used in conjunction with another offer.
  9. This offer is subject to availability and while stocks last.
  10. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

December 2017 - Samsung headphones promo

Get Samsung Level Active Earphones when you buy a new Samsung Galaxy A3 2017 or Samsung Galaxy S7 or A5 2017 directly from giffgaff.co.uk (the "Offer") - Full Terms and Conditions

These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the "Terms" which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Free Gift

  1. Participants who make a Qualifying Purchase (a "Participant") will receive a set of Samsung Level Active Earphones ("Free Gift").
  2. One Free Gift per Qualifying Purchase only.
  3. Free Gifts are subject to availability at the point of redemption, whilst stocks last. giffgaff can’t guarantee that Free Gifts will remain available throughout the Offer Period. giffgaff reserves the right to amend this Offer at any time which may include the substitution of the Free Gift for a suitable alternative.

Eligibility & Participation

  1. This Offer is open to UK residents, aged over 18 who participate in this Offer ("Participants").
  2. Participants must buy either a new condition Samsung Galaxy A3 2017 or Samsung Galaxy S7 or Samsung Galaxy A5 2017 (either an "Eligible Device") directly from giffgaff.co.uk, in the "Offer Period" which is between 01 December 2017 and 21 December, (a "Qualifying Purchase"). A Qualifying Purchase can be made using any of the purchase options available on giffgaff.co.uk at the point of purchase.
  3. Eligible Devices that are purchased and returned within the Change of Mind period, do not qualify for this Offer. Purchases made through a third party distributor are excluded and will not qualify for this Offer.

How to claim

  1. Free Gift will be delivered to Participants with the Qualifying Purchased device.

Other important terms

  1. Qualifying Purchase will be subject to its own terms and conditions and eligibility criteria. Participants should familiarise themselves with these before participating in this Offer.
  2. No applications from organised groups, third parties, agents, macros or other automated means, will be allowed. Incomplete applications or applications that are not in accordance with these Terms or the application instructions will be rejected.
  3. Entitlement to the Free Gift is personal to the Participant and cannot be transferred. The Free Gift has no monetary value and cannot be exchanged for cash or other alternatives.
  4. Responsibility is not accepted for Qualifying Purchase applications damaged, lost, or delayed as a result of any computer hardware, network or software failure of any kind.
  5. Participants should retain a copy of their receipt or order confirmation as proof of purchase.
  6. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Free Gift for an alternative of equal or greater value. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  7. giffgaff will not be liable for any loss in connection with this Offer, accepting or using the Free Gift, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  8. giffgaff's decision is final with regard to all promotional matters.
  9. By participating in the Offer, all Participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
  10. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

November 2017 - Black Friday phones promo

  1. ‘Save up to £100 off the price on Eligible Devices while stocks last between 06:00 on 23rd November 2017 and 23:59 30th November 2017.’
  2. Saving will be deducted from the price before purchase.
    • Samsung Galaxy S7 edge 32GB save up to £150
    • iPhone SE 128GB save up to £100
    • iPhone 7 Refurbished 128GB save up to £100
    • Sony Xperia XZ1 Compact 32GB save up to £100
    • iPhone SE 32GB save up to £80
    • Sony Xperia XA1 Ultra 32GB save up to £60
    • Sony Xperia XA1 32GB save up to £50
    • iPhone 5S Refurbished 16GB save up to £50
    • Samsung Galaxy J5 2017 16GB save up to £50
    • iPhone 6S 32GB save up to £40
    • Sony Xperia L1 16GB save up to £40
    • Sony Xperia XZ1 64GB save up to £30
    • Samsung Galaxy J3 8GB save up to £30
    • Samsung Galaxy J3 2017 16GB save up to £30
    • Nokia 5 16GB save up to £30
    • Huawei P8 Lite 2017 16GB save up to £20
    • Samsung Galaxy A3 2017 16GB save up to £20
    • Moto C 16GB save up to £20
    • Motorola Moto G5 16GB save up to £20
    • Nokia 3 16GB save up to £10
  3. Eligible Devices for this promotion will be:
  4. Prices based on giffgaff standard pricing for the period from [25/10/2017] to [20/11/2017]
  5. Discount is deducted from the handset price and have no effect on airtime tariffs.
  6. Discounts will affect the SIM free price only. SIM free price is determined as payment in full to giffgaff before receiving the handset. Payment in full does not include loan repayments whether this is early or in accordance to the time specified on the loan agreement.
  7. giffgaff reserves the right to withdraw or amend this offer at any time.
  8. This offer cannot be redeemed for cash or other alternatives and may not be used in conjunction with another offer.
  9. This offer is subject to availability and while stocks last.
  10. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

November 2017 - £5 credit offer

  1. Open to United Kingdom residents aged 16 years or over, excluding employees and their immediate families of O2, its subsidiary companies, their agents and anyone else professionally connected with the promotion.
  2. The instructions provided at the point of entry form part of the terms and conditions of this promotion and in the event of a conflict, these terms and conditions take precedence.
  3. The promotion is only open to customers who order and activate a new giffgaff goodybag sim during the promotional period.
  4. Only one £5 extra credit per valid giffgaff mobile phone number. Subject to availability. No cash alternative in whole or in part.
  5. We reserve the right to amend this offer in future.
  6. To request a £5 credit, new or existing members must text JOIN to [60250 ]. £5 credit is only valid on promotional sims. Once validated as a giffgaff member (using mobile phone number), member will receive an automated SMS confirming balance. Cannot be used in conjunction with any other offer. From time of top up please allow 1 hour for credit to be applied to phone.
  7. If it becomes apparent that a customer has, or has attempted to, redeem fraudulently, that person’s discount will be void.
  8. giffgaff accepts no responsibility for incorrectly completed, lost or delayed claims, notices, acceptances, tickets or other documents related to the reward.
  9. In the event of fraud, abuse, and/or an error affecting the proper operation of this promotion, and where circumstances make this unavoidable, giffgaff reserves the right to end or suspend the promotion; amend these terms & conditions; and / or declare void the notification of customers, but will always endeavour to minimize the effect to claimants in order to avoid undue disappointment.
  10. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
  11. Customers’ data will be collected, stored and processed for the purposes of administering and assessing this promotion. For the purpose of administering the reward, gifgaff reserves the right to exchange information and data regarding applications with service providers.
  12. In relation to the promotion, giffgaff’s decision is final in all promotional matters.
  13. This promotion is governed by English Law and is subject to the exclusive jurisdiction of the English and Welsh courts.
  14. The promoter is giffgaff, Hertz House, 11 Vine Street, Uxbridge, UB8 1QE (“giffgaff”).
  15. Full giffgaff Service terms & conditions also apply, see https://www.giffgaff.com/terms

November 2017 - £20 off pre-owned phones

  1. Members (Customers) who purchase any of the marketplace phones (each an “Eligible Device), between 8am 2nd of November 2017 and 11.59pm 6th of December 2017 will get £20 off the normal price of the Eligible Device.
    • HTC One M8 Pre-Owned
    • HTC One M9 Pre-Owned
    • Huawei P9 Lite Pre-Owned
    • Huawei P9 Pre-Owned
    • iPhone 5C Pre-Owned
    • iPhone 5S Pre-Owned
    • iPhone 6 Plus Pre-Owned
    • iPhone 6 Pre-Owned
    • iPhone 6S Plus Pre-Owned
    • iPhone 6S Pre-Owned
    • iPhone 7 Plus Pre-Owned
    • iPhone 7 Pre-Owned
    • iPhone SE Pre-Owned
    • Samsung Galaxy A3 Pre-Owned
    • Samsung Galaxy A5 Pre-Owned
    • Samsung Galaxy J3 2016 Pre-Owned
    • Samsung Galaxy Note 4 Pre-Owned
    • Samsung Galaxy S5 Mini Pre-Owned
    • Samsung Galaxy S5 Pre-Owned
    • Samsung Galaxy S6 Edge Pre-Owned
    • Samsung Galaxy S6 Pre-Owned
    • Samsung Galaxy S7 edge Pre-Owned
    • Samsung Galaxy S7 Pre-Owned
    • Sony Xperia M4 Aqua Pre-Owned
    • Sony Xperia Z3 Compact Pre-Owned
    • Sony Xperia Z3 Pre-Owned
    • Sony Xperia Z5 Compact Pre-Owned
    • Sony Xperia Z5 Pre-Owned
  2. Eligible Device(s) for this promotion will be all marketplace phones:
  3. giffgaff reserves the right to withdraw or amend this offer at any time.
  4. This offer cannot be redeemed for cash or alternatives and cannot be used in conjunction with another offer.
  5. This offer is subject to availability and while stocks last.
  6. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
  7. Promoter: giffgaff, a wholly owned subsidiary of Telefónica UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX (“O2”) or (“Us”)

October 2017 - Samsung Gear VR promotion

Subject to availability. Offer ends 23:59 on 02.11.17. Credit check may be required. Promoter of free Gear VR is Samsung Electronics (UK) Limited – claim free Samsung Gear VR and see full promotion terms at http://www.samsung.com/uk/offer/s8gearvr/

September 2017 - Amazon voucher promotion

Get a £20 Amazon voucher code when you buy a phone directly from giffgaff.co.uk (the "Offer") – Full Terms and Conditions

These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the "Terms" which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Free Gift

  1. Eligible Customers who make a Qualifying Purchase (a “Participant”) will receive a voucher code to the value of £20, which can be redeemed at Amazon.co.uk ("Free Gift"), subject to acceptance of voucher terms and conditions. Free Gift is valid for one year from delivery of the voucher.
  2. One Free Gift per Qualifying Purchase only.
  3. Free Gifts are subject to availability at the point of redemption, whilst stocks last. giffgaff can't guarantee that Free Gifts will remain available throughout the Offer Period. giffgaff reserves the right to amend this Offer at any time which may include the substitution of the Free Gift for a suitable alternative.

Eligibility & Participation

  1. This Offer is open to selected customers who are invited, by email, to participate and who are UK residents, aged over 18, who are already a customer of giffgaff and this Offer is not open to new customers ("Eligible Customers").
  2. To participate Eligible Customers must buy a phone priced over £50 (an "Eligible Device") directly from giffgaff.co.uk, in the "Offer Period" which is between 3rd October 2017 and 7th November 2017 (a "Qualifying Purchase").
  3. Eligible Devices that are purchased and returned within the 14 day return period period, do not qualify for this Offer. Purchases made through a third party distributor are excluded and will not qualify for this Offer.

How to claim

  1. Participants must register their email address when making their Qualifying Purchase and have provided appropriate data consents in order to be contacted by giffgaff. The voucher will be emailed to your registered email address 16 days after purchase following the 14 day returns period has expired, but no later than 30 days after purchase.

Other important terms

  1. Qualifying Purchase will be subject to its own terms and conditions and eligibility criteria. Participants should familiarise themselves with these before participating in this Offer.
  2. No applications from organised groups, third parties, agents, macros or other automated means, will be allowed. Incomplete applications or applications that are not in accordance with these Terms or the application instructions will be rejected.
  3. Entitlement to the Free Gift is personal to the Participant and cannot be transferred, unless otherwise permitted by the Promoter Redemption Partner of the Free Gift. The voucher for the Free Gift has no monetary value and cannot be exchanged for cash, other than as permitted by the voucher terms.
  4. Responsibility is not accepted for applications damaged, lost, or delayed as a result of any computer hardware, network or software failure of any kind. Damage to or loss of voucher may result in the Participant being unable to use the Free Gift.
  5. Applicants should retain a copy of their receipt as proof of purchase.
  6. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Free Gift for an alternative of equal or greater value. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  7. giffgaff will not be liable for any loss in connection with this Offer, accepting or using the Free Gift, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  8. giffgaff's decision is final with regard to all promotional matters.
  9. By participating in the Offer, all Participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
  10. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

September 2017 - Double Credit (£10) for Share the Love (MGM) and Super Recruiter activations promotion

New members that join giffgaff through the member get member or super recruiter channel will be rewarded with an additional £5 bonus airtime credit on top of their current £5 bonus credit reward (£10 bonus credit in total).

£5 credit will be granted immediately upon activation and a second £5 credit will be granted within 72 hours of activation.

New members must activate an eligible sim between 00.00 Wednesday 20th September and 23.59 Tuesday 31st October in order to be eligible for the additional £5 bonus credit.

Standard member get member terms and super recruiter terms apply

September 2017 - Samsung Level Box Slim Speaker

p>Get a Samsung Level Box Slim Speaker when you buy a new Samsung Galaxy S7 or S7 edge directly from giffgaff.co.uk (the "Offer") - Full Terms and Conditions

These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the "Terms" which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Free Gift

  1. Participants who make a Qualifying Purchase (a "Participant") will receive a Samsung Level Box Slim Speaker ("Free Gift").
  2. One Free Gift per Qualifying Purchase only.
  3. Free Gifts are subject to availability at the point of redemption, whilst stocks last. giffgaff can’t guarantee that Free Gifts will remain available throughout the Offer Period. giffgaff reserves the right to amend this Offer at any time which may include the substitution of the Free Gift for a suitable alternative.

Eligibility and Participation

  1. This Offer is open to UK residents, aged over 18 who participate in this Offer ("Participants").
  2. Participants must buy either a new condition Samsung Galaxy S7 or Samsung Galaxy S7 edge (either an "Eligible Device") directly from giffgaff.co.uk, in the "Offer Period" which is between 23 August 2017 and 26 September 2017, (a "Qualifying Purchase"). Qualifying Purchase can be made using any of the purchase options available on giffgaff.co.uk at the point of purchase.
  3. Eligible Devices that are purchased and returned within the Change of Mind period, do not qualify for this Offer. Purchases made through a third party distributor are excluded and will not qualify for this Offer.

How to claim

  1. Free Gift will be delivered to Participants with the Qualifying Purchased device.

Other important terms

  1. Qualifying Purchase will be subject to its own terms and conditions and eligibility criteria. Participants should familiarise themselves with these before participating in this Offer.
  2. No applications from organised groups, third parties, agents, macros or other automated means, will be allowed. Incomplete applications or applications that are not in accordance with these Terms or the application instructions will be rejected.
  3. Entitlement to the Free Gift is personal to the Participant and cannot be transferred. The Free Gift has no monetary value and cannot be exchanged for cash or other alternatives.
  4. Responsibility is not accepted for Qualifying Purchase applications damaged, lost, or delayed as a result of any computer hardware, network or software failure of any kind.
  5. Participants should retain a copy of their receipt or oder confirmation as proof of purchase.
  6. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Free Gift for an alternative of equal or greater value. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  7. giffgaff will not be liable for any loss in connection with this Offer, accepting or using the Free Gift, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  8. giffgaff's decision is final with regard to all promotional matters.
  9. By participating in the Offer, all Participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
  10. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

September 2017 - Samsung Level Active Headphones

Get Samsung Level Active Earphones when you buy a new Samsung Galaxy A3 2017 or A5 2017 directly from giffgaff.co.uk (the "Offer") - Full Terms and Conditions

These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the "Terms" which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Free Gift

  1. Participants who make a Qualifying Purchase (a "Participant") will receive a set of Samsung Level Active Earphones ("Free Gift").
  2. One Free Gift per Qualifying Purchase only.
  3. Free Gifts are subject to availability at the point of redemption, whilst stocks last. giffgaff can’t guarantee that Free Gifts will remain available throughout the Offer Period. giffgaff reserves the right to amend this Offer at any time which may include the substitution of the Free Gift for a suitable alternative.

Eligibility & Participation

  1. This Offer is open to UK residents, aged over 18 who participate in this Offer ("Participants").
  2. Participants must buy either a new condition Samsung Galaxy A3 2017 or Samsung Galaxy A5 2017 (either an "Eligible Device") directly from giffgaff.co.uk, in the "Offer Period" which is between 23 August 2017 and 26 September 2017, (a "Qualifying Purchase"). A Qualifying Purchase can be made using any of the purchase options available on giffgaff.co.uk at the point of purchase.
  3. Eligible Devices that are purchased and returned within the Change of Mind period, do not qualify for this Offer. Purchases made through a third party distributor are excluded and will not qualify for this Offer.

How to claim

  1. Free Gift will be delivered to Participants with the Qualifying Purchased device.

Other important terms

  1. Qualifying Purchase will be subject to its own terms and conditions and eligibility criteria. Participants should familiarise themselves with these before participating in this Offer.
  2. No applications from organised groups, third parties, agents, macros or other automated means, will be allowed. Incomplete applications or applications that are not in accordance with these Terms or the application instructions will be rejected.
  3. Entitlement to the Free Gift is personal to the Participant and cannot be transferred. The Free Gift has no monetary value and cannot be exchanged for cash or other alternatives.
  4. Responsibility is not accepted for Qualifying Purchase applications damaged, lost, or delayed as a result of any computer hardware, network or software failure of any kind.
  5. Participants should retain a copy of their receipt or oder confirmation as proof of purchase.
  6. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Free Gift for an alternative of equal or greater value. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  7. giffgaff will not be liable for any loss in connection with this Offer, accepting or using the Free Gift, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  8. giffgaff's decision is final with regard to all promotional matters.
  9. By participating in the Offer, all Participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
  10. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

August 2017 - Handset survey/competition

  1. By submitting your survey answers, you agree to be bound by the following terms and conditions.
  2. You can enter if you're 18 or over and a UK resident (but not if you're a giffgaff employee, one of their family, or connected in any other way with this Competition, so hard cheese). You will need to access the internet for your entry to be eligible. Obviously, third party entries, bulk entries or entries submitted by agents are off limits. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your prize.
  3. Entering's a piece of cake. Simply fill out the survey and a winner will be randomly drawn from all unique entries for an Amazon gift card or voucher worth £100. Survey will close on Monday 28 August 2017.
  4. You will only be allowed to enter once.
  5. We can and will reject any entry, and/or disqualify any winner or entrant, if we think that the entry is defamatory, indecent or violates or infringes any third party's rights. giffgaff will not accept responsibility for competition entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.
  6. Winners selected by a random draw. The judges’ decision is final and no correspondence will be entered into regarding this decision. Winners will be selected after 5pm on 1st October 2017. The prize will be sent by royal mail to UK addresses only.
  7. We'll let you know who’s won by email by 2nd October 2017. If you are a competition winner, you agree that giffgaff may use your survey answers and will email you if you win.
  8. We're not responsible if you can't take up the prize.
  9. We're not responsible for any entries that go astray. Ditto for acceptances or other documents or communications related to the prize, or, indeed, the prize itself.
  10. If you enter, you agree to your name being made publicly available if you win.
  11. In the event of fraud, abuse, and/or an error affecting the proper operation of this Competition, we reserve the right to end or suspend the Competition; amend these terms & conditions; declare void the notification of winner(s); and/or to allocate the prize by conducting a simple draw from all entrants.
  12. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
  13. Our decision is final and no correspondence will be entered into.
  14. We reserve the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the promotion subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms.
  15. This promotion is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
  16. The promoter of this competition is giffgaff (that's us), Hertz House, 11 Vine Street, Uxbridge, UB8 1QE

August 2017 - £18 goodybag offer

From the 23rd August 2017, our £18 goodybag will come with 50% extra data. This means the allowance will be 9GB of data, 2,000 minutes and unlimited texts. This will apply to goodybags that start from the 23rd August onward.

June 2017 - Double Credit (£10) for Share the Love (MGM) and Super Recruiter activations promotion

New members that join giffgaff through the member get member or super recruiter channel will be rewarded with an additional £5 bonus airtime credit on top of their current £5 bonus credit reward (£10 bonus credit in total).

£5 credit will be granted immediately upon activation and a second £5 credit will be granted within 72 hours of activation.

New members must activate an eligible sim between 00.00 Thursday 22nd June and 23.59 Monday 31st July in order to be eligible for the additional £5 bonus credit.

Standard member get member terms and super recruiter terms apply

June 2017 - Samsung Gear Fit2 promotion

Subject to availability. Offer ends 23:59 on 30.06.17. Credit check may be required. Promoter of free Gear Fit2 is Samsung Electronics (UK) Limited – claim free Samsung Gear Fit2 and see full promotion terms at http://www.samsung.com/uk/offer/freefit2/

May 2017 - Share the Love (MGM) Double Payback points promotion

Double Payback points apply to Share the Love (MGM) activations between 00:00 on Thursday 20th April 2017 and 23:59 31st of May 2017. Payback to be used in accordance with standard MGM and Payback terms.

April 2017 - £10 free credit on all marketplace phones

  1. Receive £10 credit to your giffgaff SIM card when you purchase an Eligible Device from the start to the end of the promotion from the giffgaff marketplace website.
  2. Credit will be applied to active giffgaff accounts. An active account is defined as an account where the SIM card has been successfully activated and a mobile number assigned and where there are no closures either final or pending, e.g. transferring your number to another network.
  3. Credit will not be applied where the device has been returned to giffgaff.
  4. Credit will be applied automatically to the associated giffgaff account once 16 calendar days has passed. Credit may take up to 48 hours from day 16 to fully reflect on the giffgaff account.
  5. Eligible devices for this promotion will be all marketplace phones.
  6. giffgaff reserves the right to withdraw or amend this offer at any time.
  7. This offer cannot be redeemed for cash or alternatives and cannot be used in conjunction with another offer.
  8. This offer cannot be used in conjunction with any other offer EXCEPT THAT it may be used in goodybag redemption through the credit exchange steps. More information on how to do this can be found via this link
  9. This offer is subject to availability and while stocks last.
  10. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
  11. Promoter: giffgaff, a wholly owned subsidiary of Telefónica UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX (“O2”) or (“Us”)

January 2017 - £10 free credit on all marketplace phones

  1. Receive £10 credit to your giffgaff SIM card when you purchase an Eligible Device from 08:00 25th January 2017 to the end of the promotion from the giffgaff marketplace website.
  2. Credit will be applied to active giffgaff accounts. An active account is defined as an account where the SIM card has been successfully activated and a mobile number assigned and where there are no closures either final or pending, e.g. transferring your number to another network.
  3. Credit will not be applied where the device has been returned to giffgaff.
  4. Credit will be applied automatically to the associated giffgaff account once 16 calendar days has passed. Credit may take up to 48 hours from day 16 to fully reflect on the giffgaff account.
    • Apple iPhone 5 Pre-owned (all sizes, all colours, all conditions);
    • Apple iPhone 5C Pre-owned (all sizes, all colours, all conditions);
    • Apple iPhone 5S Pre-owned (all sizes, all colours, all conditions);
    • Apple iPhone 6 Pre-owned (all sizes, all colours, all conditions);
    • Apple iPhone 6 Plus Pre-owned (all sizes, all colours, all conditions);
    • Apple iPhone 6S Pre-owned (all sizes, all colours, all conditions);
    • Apple iPhone 6S Plus Pre-owned (all sizes, all colours, all conditions);
    • Sony Xperia Z3 Compact Pre-owned (all sizes, all colours, all conditions);
    • Sony Xperia Z3 Pre-owned (all sizes, all colours, all conditions);
    • HTC One M8 Pre-owned (all sizes, all colours, all conditions);
    • Samsung Galaxy S6 Pre-owned (all sizes, all colours, all conditions);
    • Samsung Galaxy S6 edge Pre-owned (all sizes, all colours, all conditions)
  5. Eligible devices for this promotion will be:
  6. giffgaff reserves the right to withdraw or amend this offer at any time.
  7. This offer cannot be redeemed for cash or alternatives and cannot be used in conjunction with another offer.
  8. This offer cannot be used in conjunction with any other offer EXCEPT THAT it may be used in goodybag redemption through the credit exchange steps. More information on how to do this can be found via this link
  9. This offer is subject to availability and while stocks last.
  10. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
  11. Promoter: giffgaff, a wholly owned subsidiary of Telefónica UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX (“O2”) or (“Us”)

January 2017 - Handset Trade-in Survey/Competition

Competition Rules

  1. By submitting your survey answers, you agree to be bound by the following terms and conditions.
  2. You can enter if you're 16 or over and a UK resident (but not if you're a giffgaff employee, one of their family, or connected in any other way with this Competition, so hard cheese). You will need to access the internet for your entry to be eligible. Obviously, third party entries, bulk entries or entries submitted by agents are off limits. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your prize.
  3. Entering's a piece of cake. Simply fill out the survey and a winner plus 2 runners up will be randomly drawn from all unique entries. Survey will close on Wednesday 1st February 2017.
  4. You will only be allowed to enter once.
  5. We can and will reject any entry, and/or disqualify any winner or entrant, if we think that the entry is defamatory, indecent or violates or infringes any third party's rights. giffgaff will not accept responsibility for competition entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.
  6. Winners selected by a random draw. The judges’ decision is final and no correspondence will be entered into regarding this decision. Winners will be selected after 5pm on 1st February 2017. The prize will be sent by royal mail to UK addresses only.
  7. We'll let you know who’s won by email by 2nd February 2017. If you are a competition winner, you agree that giffgaff may use your survey answers and will email you if you win.
  8. We're not responsible if you can't take up the prize.
  9. We're not responsible for any entries that go astray. Ditto for acceptances or other documents or communications related to the prize, or, indeed, the prize itself.
  10. If you enter, you agree to your name being made publicly available if you win.
  11. In the event of fraud, abuse, and/or an error affecting the proper operation of this Competition, we reserve the right to end or suspend the Competition; amend these terms & conditions; declare void the notification of winner(s); and/or to allocate the prize by conducting a simple draw from all entrants.
  12. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
  13. Our decision is final and no correspondence will be entered into.
  14. We reserve the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the promotion subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms.
  15. This promotion is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
  16. The promoter of this competition is giffgaff (that's us), Hertz House, 11 Vine Street, Uxbridge, UB8 1QE
  17. For any more information about us, visit our website.

January 2017 - Samsung Gear Fit2 promotion

Subject to availability. Offer ends 23:59 on 28.02.17. Credit check may be required. Promoter of free GearFit 2 is Samsung Electronics (UK) Limited – claim free Samsung Gearfit 2 and see full promotion terms at www.samsung.com/uk/offer/freegearfit2

January 2017 - Share the Love (MGM) Double Payback points promotion

Double Payback points apply to Share the Love (MGM) activations between 00:00 on Thursday 5th January 2017 and 23:59 31st of January 2017. Payback to be used in accordance with standard MGM and Payback terms.

Hide more info

[Top]