What happens if I send my phone to giffgaff for repair outside the warranty period?
- You’ll be charged a fee for assessing the phone’s problem
- We’ll send you a quote for a repair
- You have the choice to pay the repair cost, assessment fee and shipping cost. Or just pay for assessment fee and shipping if you don’t like the quote cost
If you’re stuck, ask our friendly community helpers. They’ll give you some great pointers on other ways to get your phone repaired out of warranty.
- How do I return a faulty phone or get it repaired?
- How do I return my phone if I change my mind?
- What warranty does my phone come with?