How do I keep my current mobile number when I join giffgaff?

It’s super easy. You just need a PAC code from your old network.

1. Text “PAC” to 65075 from your old SIM (not your giffgaff one)
2. Activate your giffgaff SIM on our activation page (you'll be given a temporary number for the time being)
3. Once your SIM is active, pop over to our number transfer page to enter your PAC
4. When you enter your PAC, you'll be asked to pick a number transfer day. That day, you'll have intermittent service from your old provider and giffgaff up until 9pm
5. Success. You've now moved your number over to giffgaff. Nice one

Related articles

• How do I get a PAC or STAC code from my old network?
• Do I have to transfer my number straight away?
• I’m having problems after transferring my number to giffgaff

Did this solve your problem? If not, pop over to our friendly community for a quick response. Or ask one of our helpful agents for an answer within 24 hours.