Which 2018 Best Mobile network provider awarduSwitch.com Winner 2017 - Network of the yearMoney super market best in class SIM only

How do I reset my voicemail PIN code?

It's nice and simple to reset your voicemail PIN.

If you know your current PIN

  1. Call 443 to access giffgaff voicemail.
  2. At the voice prompt, press * (star), then select option 4.
  3. Enter your existing voicemail PIN code, followed by # (hash).
  4. Enter your new 4-10 digit PIN code, followed by # (hash).
  5. Confirm your new PIN by entering it again, followed by # (hash).
  6. Woohoo. Your PIN has been changed.

If you don't know your current PIN

If you don't know your current voicemail PIN, you'll need to contact an agent to reset it.

Contact an agent

If you enter your PIN code incorrectly 3 times from another phone, your voicemail account will be locked for 30 minutes. This means you can't check your voicemail from any phone, including your own.

If this happens, we’ll text you a temporary PIN code you can use to access your voicemail and add a new PIN code.

Please note that texting RESET to 802443 doesn't work at the moment.

Related articles

Did this solve your problem? If not, pop over to our friendly community for a quick response. Or ask one of our helpful agents for an answer within 24 hours.