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I lost my SIM. What should I do?

If you just lost your SIM you can activate any unactivated SIM and swap your number to it. You can use a SIM you have already or order a replacement SIM.

Make sure you log in to your giffgaff account when you activate the new SIM. If you don't, you'll create a new account with a new number.

If you lost your phone too you should report it lost so it can be blocked and no one else will be able to use it.

Report SIM/phone lost

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