I’m having problems after transferring my number to giffgaff
Oh no. Hopefully it’s nothing to worry about. It’s perfectly normal to have a short period of no service while you’re transferring. There’s a few things you can do to check on progress though:
- Check if your transferred number shows under My profile and settings
- If it’s not showing, wait until 9pm. It can take a little while
- If you have an iPhone, try turning iMessage off and on again, then restart your phone. Look for it under Messages in your settings
- If the number is showing then the transfer should be successful. Check out this article for other problems
If you’re still having problems after trying all of this, contact an agent and they’ll be able to give you more info.