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I’m having problems after transferring my number to giffgaff

Oh no. Hopefully it’s nothing to worry about. It’s perfectly normal to have a short period of no service while you’re transferring. There’s a few things you can do to check on progress though:

  1. Check if your transferred number shows under My profile and settings
  2. If it’s not showing, wait until 9pm. It can take a little while
  3. If the number is showing then the transfer should be successful. Check out this article for other problems

If youre still having problems after trying all of this, contact an agent and theyll be able to give you more info.