Which 2018 Best Mobile network provider awarduSwitch.com Winner 2017 - Network of the yearMoney super market best in class SIM only

Internet APN settings guide

If your mobile data isn’t working, but calls and texts are, there may be an issue with your Access Point Name (APN) settings. Pop over and check them on your phone settings.

On iPhones and other Apple devices, you can find your APN settings in the Settings app under Mobile Data, Mobile Data Options, then Mobile Data Network.

On Android devices, they can usually be found in the Settings app under Mobile Networks/Networks, Mobile Network, then APNs. Make sure to tap the new button (it might be hidden in a menu behind three dots).

  • APN: giffgaff.com
  • Username: giffgaff
  • Password: {Leave Blank}
  • Proxy: {Leave Blank}
  • MCC: 234
  • MNC: 10
  • APN protocol: IPv4
  • APN roaming protocol: IPv4
  • Authentication type: PAP or CHAP

Make sure not to confuse "Proxy" and "MMS proxy". The first one must be left blank and the value for MMS Proxy is "82.132.254.1".

On Android devices, make sure you press the three dots in the top right, then tap "Save" otherwise your changes might not be kept.

Related articles

Did this solve your problem? If not, pop over to our friendly community for a quick response. Or ask one of our helpful agents for an answer within 24 hours.