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I'm having problems with my monthly phone payment

You can manage your monthly phone loan payments from My giffgaff. Just log in and go to the "My repayments" section. From there, you will be able to manage the length of your loan, and make anticipated payments.

If you have any questions about your loan, you should contact our loan partner RateSetter. There are several ways to contact them:

RateSetter's Member Service is available from Monday to Friday, from 8.00am to 7.00pm. And on Saturday from 9:30am to 5:30pm.

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