Picture messages (MMS) aren’t working

There's a couple of things that might stop you from sending picture (MMS) messages.

1. You might have no credit. Picture messages aren't included in our goodybags so you'll need to make sure you have some credit to send them. You can check your credit balance over at my giffgaff.
2. If you have credit, then it may be that your phone APN settings are wrong. Check out our APN settings guide for more info.

Related articles

• MMS APN settings guide
• Why doesn't anything work?

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