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How do I return a faulty phone or get it repaired?

We’re sorry to hear there’s a problem. We want to sort out any issues as quickly as possible.

  1. Make sure you include everything that came with your phone
  2. Pop over to My order history
  3. Click on “View details” to find the “Return phone” button

Then just follow the instructions.

If youre stuck, ask our friendly community helpers. Theyll give you some great pointers.

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