What’s Payback?

Payback is our way of rewarding you for doing something that helps giffgaff and the giffgaff community. It comes as Payback points. Or you might see it in your account in monetary terms.

• 1 Payback point = £0.01
• Payback payouts happen every 6 months, in June and December
• You can choose to take your Payback as cash, credit, or a donation to charity

To see how much Payback you have, pop over to your My Payback page.

If you’re still not sure about Payback, take a look at our terms or why not ask our friendly community members about it?

Related articles

• How can I earn Payback?
• When do I get my Payback?
• How much Payback have I earned?

Did this solve your problem? If not, pop over to our friendly community for a quick response. Or ask one of our helpful agents for an answer within 24 hours.