Why doesn’t anything work?

If data, calls and texts all aren’t working there could be a few things causing the problem.

1. You might have run out of data in your goodybag. Or have no credit. Pop over to my giffgaff to check your goodybag or credit balance.
2. Check the network status and coverage in your area. There could be issues with a mast or poor coverage affecting your data.
3. Try turning your phone off and on again. Frustratingly, sometimes that’s all it takes.
4. Your phone could be locked or faulty. Try your SIM in another phone to see if it works.

If you’ve tried all this then try asking the community for help. They’re a friendly bunch and you should have an answer in minutes.

Related articles

• Why isn't my data working?
• Why can't I send a text?
• Why can't I make a call?

Did this solve your problem? If not, pop over to our friendly community for a quick response. Or ask one of our helpful agents for an answer within 24 hours.