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How do I use WiFi Extra hotspots and on the London Underground?

It's easy. You just need to download the giffgaff app and switch on WiFi Extra. And you need to be using a giffgaff SIM of course.

  1. Download the latest version of the giffgaff app for your phone
  2. Open the menu and choose “WiFi Extra”
  3. Either press “Install/launch WiFi settings” or toggle the button to “On”

The settings will be installed to your phone and will mean that future connection should be seamless.

WiFi on the London Underground is provided by Virgin Media. We’ve also teamed up with O2 to provide access to around 8,000 secure hotspots around the UK. Both of these are absolutely free, and you can opt in and out as you wish.