Guides
- Policy to manage illegitimate SMS usage
- Special Charges Code of Practice
- Becoming a beta app tester
- Returning your phone within 21 days of receipt - Changing your mind
- giffgaff Traffic Management Key Facts Indicator
- Traffic Flow Policy
- Tethering policy
- Returning a faulty handset for repair after 30 days of receipt
- How to return a faulty phone within the first 30 days of receipt
- Using your mobile abroad
- giffgaff Handset Warranties
- Inclusive and non-inclusive calls, texts and services