Your guide to joining giffgaff
1. It starts with a free SIM
Joining giffgaff is a piece of cake. Get started by ordering a free SIM. Already have a giffgaff SIM? Click below to activate it now.
If ordered before 5pm (Mon-Fri), most SIMs arrive the next day. Over 93% of them, in fact.
2. And an unlocked phone
You'll need an unlocked phone to use with your giffgaff SIM. If you're looking for a shiny new phone, you're in the right place.
Need to unlock your phone? Find out how using our Unlockapedia.
3. Then buy a plan or some credit
We call our plans ‘goodybags’. And we’re pretty sure you'll love them, because they're:
- Packed with data, minutes and texts
- Flexible, so you can change each month
- 4G as standard
Or choose credit and benefit from our great PAYG rates.
Scroll down for more info on ways to buy.
Handy tip: If your local store doesn't have any giffgaff vouchers, an O2 top-up voucher will also work.
Some other handy info
Keep your old number
Bringing your old number to giffgaff is really easy. You just need to:
- Ask your previous network for your PAC code
- Pop over to giffgaff.com/keepnumber
- Fill in the online form
And, hey presto, we'll bring your old number over to us on the date you choose.
Ways to buy
Your first purchase (whether it's a goodybag, credit or both) will happen when you activate your SIM. After that, you have some options.
Online with a card or PayPal
Use your credit/debit card or PayPal account to pay online at giffgaff.com.
You can buy giffgaff top-up vouchers from most UK supermarkets or wherever you see the symbols shown below. Then redeem them online or by dialling 43430. Piece of cake.
Relax with a recurring plan
If you buy a goodybag when you activate your SIM, we'll set it to recur automatically each month to give you one less thing to worry about. You can cancel the recurring setting at any time via your giffgaff account.