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Calls and Internet

Coverage - signal

If you want to learn more about our network signal in your area, you can use our coverage checker and map to view current service across the UK, latest network updates plus information about planned maintenance and service issues. It's the best and quickest way to find issues with the network.

If coverage in your area is strong but you're still experiencing problems, there could be a problem with your phone or SIM. Learn more.

If you have good signal coverage and are experiencing trouble with your calls and text, login into your my giffgaff account to contact an agent.

Ask an agent about issues with calls

Ask an agent about issues with texts

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The Knowledge base

Find more FAQs in our Knowledge base