Setting up your Internet connection
When you are using your SIM card for the first time, we'll automatically set up your phone so you're able to use Internet and MMS straight away. If this does not work, you can change the APN settings manually. Instructions may differ from one phone to another.
When we see that a member appears to be using their giffgaff SIM against the Terms and Conditions of their goodybag, we may suspend their Internet connection temporarily. Illegitimate usage includes using an Always On goodybag in a tablet, dongle or for tethering once usage exceeds the full speed allowance. Or using an unlimited data goodybag in a tablet, dongle or for tethering anytime.