How to activate your SIM
Activating your new giffgaff SIM is easy. Take the SIM card we sent you and your payment method (credit / debit card or voucher) and head to the Activation Page. SIM activation takes a few seconds and after completion, you are then prompted to a wizard to help you set up your giffgaff phone.
If you are a new member and want to activate a SIM card you received with your phone, please go to the Activation Page and make sure to give your member name when asked so we can activate the goodybag you already selected.
Ensuring a smooth activation
Activating your SIM card is easy. If you find the activation code is rejected, you may want to try variations (e.g. 0 and O). Activation and top-up failures may be caused by your browser cache building up, so it is worth clearing the cache, restarting your browser and re-trying the activation process.
Length of activation
Most of the SIM cards are activated within a few seconds but it can take up to 24 hours in certain circumstances. If your activation is still ongoing after 24 hours, you can contact an agent.