Ordering your first SIM
You can order your free giffgaff SIM from our order page. Our awesomely-designed triple SIM means that it will fit any phone, whether you need a standard, micro or nano SIM.
Once you’ve ordered your new SIM it will be delivered within 2 business days.
Delivery of your SIM Card
If you still haven't received your SIM after 3 business days, please double check the delivery address you gave us. If it's incorrect, simply reorder a new SIM.
If your address is correct, contact an agent about your order. Make sure to give them with as much information as possible, including your full address.
In the meantime
While you're waiting for your SIM card to arrive, make yourself at home and find out more about giffgaff. Check our friendly members in our Community. And get clued up with our guide to your first steps with giffgaff.