Skip to content

SIM & number

Your personal details

How do I update my personal details?

You can edit your personal details in your My giffgaff account.

Remember to keep your details up-to-date so we can continue to provide you with a tip top service.

Update my details

Learn more about managing your details

What if I've forgotten my username and/or password?

If you can't remember your giffgaff member name or password, you can recover them by clicking below.

Reset login details

Learn more about resetting login details

What does giffgaff do with my personal data?

You can find out more all about how we deal with your personal data here:

giffgaff personal data management

Search for answers


Ask the Community

Having trouble finding the right answer? Sign into your my giffgaff account and ask the community a question. Don't be shy.

Ask a question to the Community


The Knowledge base

Find more FAQs in our Knowledge base