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Top-up & balance

Credits and goodybag purchase

When you are topping up, you have the choice of buying either airtime credit or a goodybag / gigabag. Airtime credit and goodybags are different. Make sure to select the right product when you top up. You can verify your purchase on the payment history page.

How to buy airtime credit

You can buy airtime credit when you want to pay as you go, instead of purchasing a bundle of minutes, texts and data. It's possible to automate the purchase of credit when your balance runs low, with auto top-up.

Learn more about airtime credit

Learn more about auto top-up

Ask an agent about a credit purchase

How to buy a goodybag / gigabag

goodybags last one month and are a bundle of texts, minutes and data. You can select to recur your goodybag automatically each month so you don't need to worry about renewing it manually.

Learn more about goodybags and gigagbags

Learn about what can prevent you from buying a goodybag

Ask an agent about a goodybag purchase

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The Knowledge base

Find more FAQs in our Knowledge base