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Top-up & balance

Using vouchers

giffgaff vouchers are available in many shops and they are a great way to buy airtime credit, which you can then use to buy a goodybag. Vouchers can be redeemed on the website or from your phone by dialling 43430.

Find where to buy a voucher

Learn more about how to redeem a voucher

Learn how to buy a goodybag from your airtime credit

Support for vouchers

If you happen to lose your voucher, or if it is rejected by the system, we are here to help.

What to do when you lose a voucher

What to do if the voucher is rejected

Ask an agent to verify your voucher

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The Knowledge base

Find more FAQs in our Knowledge base