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Your phone

Your monthly payment

If you signed up to a peer 2 peer loan to spread the cost of your giffgaff phone over several months, it is possible to manage this loan from My giffgaff. Just log in and go to the "My repayments" section. From there, you will be able to manage the length of your loan, and make anticipated payments.

Questions about your loan?

If you have any questions about your loan, we advise you to contact RateSetter, who is providing this service for you. There are several ways to contact them:

RateSetter's Member Service is available from Monday to Friday, from 8.00am to 7.00pm. And on Saturday from 9:30am to 5:30pm.

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The Knowledge Base

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