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Roaming with giffgaff

Using your phone abroad

Our plans, we call them goodybags, include data, minutes and texts to all the countries in the EU and selected destinations. So you can do all the things you would at home, but without any extra cost. The same goes for our Pay as you go prices as well. Bring on the sunshine.

Travelling outside the EU and selected destinations? Top up your account to keep using data, minutes and texts and enjoy chasing the sun.


Included in your plan

Data
Calls
(Making calls within the EU and selected destinations)
Texts
(Sending texts within the EU and selected destinations)

With Always On after you’ve used 9GB of data you’ll be charged at 0.6p/MB while roaming in the EU and selected destinations.

Top up your account to enjoy exploring the world.

Pay as you go prices

Data 5p per MB
Calls
(Making calls within the EU and selected destinations)		 15p per minute
Texts
(Sending texts within the EU and selected destinations)		 5p per text
Keep me with you

Included in your plan

Data
Calls
(Making calls within the EU and selected destinations)
Texts
(Sending texts within the EU and selected destinations)

With Always On after you’ve used 9GB of data you’ll be charged at 0.6p/MB while roaming in the EU and selected destinations.

Top up your account to enjoy exploring the world.

Pay as you go prices

Data 4.16p per MB
Calls
(Making calls within the EU and selected destinations)		 12.5p per minute
Texts
(Sending texts within the EU and selected destinations)		 4.16p per text
Keep me with you
Top up your account to enjoy exploring the world.

Roaming prices

Data £5 per MB
Calls & voicemail (charged in per second increments after first 30 seconds) £1 per minute
Receiving calls (charged in per minute increments) £1 per minute
Sending texts 30p per text
Receiving texts Free
Picture messages (MMS) to a UK mobile 16p per MMS
Picture messages (MMS) to any other mobile 24p per MMS
Keep me with you
Top up your account to enjoy exploring the world.

Roaming prices

Data 20p per MB
Calls & voicemail (charged in per second increments after first 30 seconds) £1 per minute
Receiving calls (charged in per minute increments) £1 per minute
Sending texts 30p per text
Receiving texts Free
Picture messages (MMS) to a UK mobile 16p per MMS
Picture messages (MMS) to any other mobile 24p per MMS
Keep me with you
Top up your account to enjoy exploring the world.

Roaming prices

Data 20p per MB
Calls & voicemail within the EU and selected destinations (charged in per second increments after first 30 seconds) 15p per minute
Receiving calls (charged in per minute increments) Free per minute
Sending texts within the EU and selected destinations 5p per text
Receiving texts Free
Picture messages (MMS) to a UK mobile 16p per MMS
Picture messages (MMS) to any other mobile 24p per MMS
Keep me with you

Roaming coverage cannot be guaranteed in this destination, and some services may not be available. More info

Making a phone call or sending a text from this country to another country that falls outside the EU and selected destination will cost £1 per minute and 30p/text. (VAT and relevant taxes are included in the pricing where applicable).

Making a phone call or sending a text from this country to another country that falls outside the EU and selected destination will cost £1 per minute and 30p/text. (VAT and relevant taxes are included in the pricing where applicable).


FAQs

Being able to use your phone outside the UK to stay connected with your friends and family.
Roaming in the EU and selected destinations with Always On means that after you’ve used the full 9GB of 4G data, you’ll be charged 0.6p/MB while roaming, or you could start your next plan early.

Inclusive roaming is created for giffgaff members who typically reside in the UK, and is ideal for short trips to other places in the EU. To make things easy, we do a few quick checks for UK usage, just to make sure you meet the basic criteria, before automatically turning on EU roaming as part of your goodybag. Alternatively, you can submit proof of UK residency in other ways. Find out more

If you don’t meet the necessary criteria, or go against our fair usage guidelines, then the inclusive roaming may be switched off. You’ll still be able to use your phone in the EU, but if you have a goodybag you'll be charged 3.2p/minute, 1p/text, 0.6p/MB.

Topping up is easy. Head to giffgaff.com/buy, it’s free to access, even if you’ve run out of credit or topping up from overseas.
Roaming charges can build up. Don’t worry. We recommend switching your phone to flight mode or turning off roaming. More on roaming settings
Just punch in *100# on your phone, and we’ll show you how much credit you have left. It’s free of charge.

Here is a list of countries where roaming is included as part of the giffgaff service

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden

That means you won’t be able to roam in that country, as we don’t have any roaming agreements in that destination.
When travelling, you might get close to a national border. Your phone might pick up a network from across the border. If this happens, you’ll be charged as if you were roaming in the nearby country.
Picking up service in any of the listed countries is dependent on third party contracts and is not guaranteed. Some places are served by networks from other countries and are charged at the price of the network location.

Come join us

And be part of network where you're free to go, free to stay.


Order your Free SIM