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Roaming

Using your phone abroad

Where are you off to?

Spain

Included in your plan

  • Data

  • Calls

    (Making calls within the EU and selected destinations)

  • Texts

    (Sending texts within the EU and selected destinations)

For plans with an allowance greater than 5GB, your EU usage will have a 5GB cap applied. Any usage beyond this 5GB cap or your plan's allowance will be charged at 10p/MB.

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Keep me with you

Included in our plans

Call and text just like at home in 37 EU Zone destinations. All at no extra cost.

You’ll also get up to 5GB of data to use while you’re there. Lovely.

Travel data add-ons

Need more data? Heading outside the EU zone? No worries.

Grab a travel data add-on in the giffgaff app and stay connected.

60+ destinations available

Credit

No plan? No problem. Add credit to your account before you travel.

Search for your destination above to see the exact costs.

3 Ways to stay connected

Roam free up to 5GB
Buy travel data add-ons
Pay as you go
Coverage
37 EU zone countries
61 countries
Rest of world
Term
Renews with plan
Lasts 30 days
Until credit used
Data
Up to 5GB
1GB, 5GB or 10GB
From 20p a MB
Calls
Unlimited
Not included
From £1 a min
Texts
Unlimited
Not included
From 30p a text
Price
Free with any plan
From £4
Add credit as needed
Buy a plan
Add travel data
Add credit

Roaming guides

Everything you need to know about roaming abroad.

More info

Notifications

Find out how you can switch roaming notifications on or off.

More info

Accidental roaming

How to prevent accidental roaming and unexpected costs.

More info

get travel data add-ons in the

giffgaff app

We’ve got you covered in over 60 countries with these simple, in app add-ons.

QRCode to take you to the giffgaff app
Giffgaff App showing Travel Add-ons

Frequently Asked Questions

FAQs

What is roaming?
Roaming is being able to use your phone outside the UK to make calls, receive texts and stay connected to the internet via data.
Can I turn roaming notifications on/off?
You sure can. If you’re using the giffgaff app, head to ‘account’, then ‘service settings’, hit ‘roaming’. Here you can toggle notifications on/off.
If you’re on our site, pop over to your dashboard, then head to ‘profile and settings.’ Once you’re here, just scroll down to ‘roaming’ where you can toggle notifications on and off.
How can I prevent accidental roaming?
You can set your phone to remain connected to an EU zone country’s network in its settings. We have a guide on how you can do this for both Android and iOS.
What’s not covered by my plan when roaming in the EU zone?
Special numbers and services (such as roaming charges, international calls, premium rate numbers and some 08 numbers) aren’t included in your plan. To use these you’ll need some credit, which you can add anytime here.
For costs of calling premium numbers starting with 084, 087 or 09 while roaming, see our pricing page.
UK freephone 080 numbers are chargeable while overseas. But most companies will have an alternative +44 number you can call that will be included in your plan.
What if I need more data when roaming in the EU zone?
You can grab a travel data add-on in the giffgaff app, buy your next plan early if you’ve got less than 500MB of your plan’s data or roaming data remaining, or just add credit anytime on the giffgaff app or website. Sorted.
What is a travel data add-on?
These are a handy way to buy great-value data for your trip. In the giffgaff app you can buy add-ons for all EU countries and selected destinations (we call this the EU zone). They’re also available for 24 selected destinations outside the EU zone.
Do travel data add-ons expire?
Yes, they expire 30 days from the date of purchase.
Can I use a travel data add-on in multiple countries?
If you buy a travel data add-on for a country in the EU zone then it can be used in any EU zone destination.
Travel data add-ons for any non-EU zone destination (Albania, Australia, Brazil, Canada, China, Egypt, Hong Kong, India, Jamaica, Japan, Kosovo, Malaysia, Mexico, Montenegro, New Zealand, Qatar, Saudi Arabia, Singapore, South Africa, Switzerland, Thailand, Türkiye (Turkey), Ukraine and the USA) can only be used in the specific country they were bought for.
Which countries are included in ‘EU zone’?
All 27 EU member states are included as part of the giffgaff service plus 10 additional destinations. They are:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden.
Please note: Not all countries in Europe are included. Please check the country you’re visiting at the top of this page before you travel.
What if I can’t find the country I’m visiting?
That means you won’t be able to roam in that country, as we don’t have any roaming agreements in that destination. However, non-terrestrial networks may be available depending on your location.
What is a ‘non-terrestrial network’?
These are networks that operate in places such as aeroplanes, cruise ships and ferries. When they are available, the charges are; £1/min to make and receive calls, 30p/text and £5/MB of data.