certifiedgoodness
We're proud to be a BÂ Corp.
The same giffgaff you know and love, now comes with certified goodness.
Why is giffgaff a BÂ Corp?
It's never been more important for businesses to take responsibility and make a positive impact. We've always been motivated by doing the right thing. That's how we started, back in 2009, forging a better way to do mobile.
Joining B Corp is a way to certify our goodness. It's proof that we care about our customers, our colleagues, our community and the environment, and how we run our business.
B Corp also gives us clear targets on what we need to work towards to get even more goodness into giffgaff.
What's in it for members?
You still get all the best things you love about giffgaff. And now you know that you've chosen a business that is genuinely, officially doing good. And we make it easy for you to do good too:
- Trading in or recycling your old phone with giffgaff helps to keep valuable materials out of landfill and in circulation.1
- Our members can choose refurbished to save money and extend the life of pre-owned tech.2
- Donate to our community charities, and we'll match it.
We have always worked for and with our members, and we simply wouldn't be a B Corp without you.
How do we prove our goodness?
In March 2026, we officially recertified under B Lab's Version 1.6 standards with an improved score of 97.6 (up from 85.8), continuing to meet verified standards for social and environmental business practices.
our score is
97.6
But for us, 97.6 isn't a finish line. B Lab has recently introduced new, tougher standards to raise the bar for responsible business — and we're already busy adapting how we run our company to meet them. Because holding ourselves to higher standards is just how we do things around here. Learn more at bcorp.com.3
Good for our members
Our members can choose refurbished to save money and extend the life of pre-owned tech.2
Learn moreGood for our community
Along with our members we’ve given over £1m to charity, including almost £100k in 2022.
Learn moreReducing our impact on the planet
Our members can choose refurbished and our SIM and refurbished phone packaging is kerbside recyclable.4
Learn more
Check your drawers
Did you know that the UK has 55 million unused phones sitting in drawers?
Trading in or recycling your old phone with giffgaff Recycle keeps working tech in use, diverts valuable materials from landfill, and puts cash back in your pocket. Find out more at giffgaffrecycle.com.
Good for our community
Together with our members, anything is possible. And co-creating with them is at our core. It's our mission to identify and support causes that really matter and bring communities together.
£ 1,097,557.32
in charity donations since 2010
Reducing our impact on the planet
We're striving for a better future. One that's sustainable above all else. Improving our environmental performance is key. And we know it's something our smart, savvy and progressive members care about too.
Our recyclable packaging
We've made our SIM packaging from 100% FSC accredited MIX paper, a mix of recycled pulp and sustainable forests.
Our refurbished phone packaging is made from 100% FSC accredited MIX cardboard, a mix of sustainably sourced and recycled material.
They're both 'kerbside recyclable', so just chuck it in with your normal paper recycling.
We dispatch our phones with DPD. Their delivery bags are made from LDPE Polythene, 80% of which is reclaimed material. This is also kerbside recyclable, so just bung it in with your plastic bag recycling.
We also use HP Indigo which is helping us reduce our waste to nearly zero, compared to the traditional printing method, which allows 5-10% waste during production.
Our new phones are packaged by the manufacturers, so we can't guarantee the exact materials they're made from or how to recycle them.
This is just the beginning
Now we know we're officially good, but we're not perfect. There's always more we can do. B Corp will test us every three years, so we have to keep getting better and better. And with our members' help of course, we'll be constantly working on our goodness.
Follow the impact we've made so far.
Get to know B Corp
Across the UK, there are over 2,000 businesses who are part of the B Corp movement. Patagonia, Ben & Jerry's and The Body Shop, plus loads more. Look out for the B Corp logo to see if a business is committed, like we are, to doing the right thing for people and planet.
Take me to B Corpget thegiffgaff app
It's super easy to manage your account from your phone. Download our app for Apple, Android and Huawei.
Smallprint
- Diversion from landfill verified through giffgaff partner audits and WEEE AATF certification, referencing UK material flow data from Anthesis for Material Focus. The £927M national recovery value reflects aggregate UK waste stream potential, not individual trade-in yields. Recovered material types and quantities depend on device model and condition.
- Lifespan extension data based on Life Cycle Assessment data and academic synthesis published in MDPI Sustainability, assuming formal refurbishment versus single-owner usage cycles. Actual lifespan depends on individual device model, usage habits, and care. Financial savings projection based on macro-level econometric modelling by the Exeter Centre for Circular Economy. Savings vary by device type, condition, and market pricing.
- Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/giffgaff/
- SIM packaging is made from 100% FSC® Mix certified paper and refurbished phone packaging is made from 100% FSC® Mix certified cardboard. Packaging is recyclable where suitable local recycling facilities exist. Refurbished phones are available on selected devices.
- Our SIMs have a Mobius/Resin Identification Code 3, 6 or 7 rating subject to the recycled polystyrene (rPS) or recycled ABS plastic (rABS) used.