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Cookie Policy

1. What are cookies?

A "cookie" is a piece of information, like a tag, which some websites create on your PC/mobile phone which identifies your PC/mobile phone whenever you visit that website. In order to provide you with the best possible online experience, giffgaff may create cookies when you visit giffgaff.com, whether this is on your mobile or your PC. Cookies help us to arrange content to match your preferred interests, and take into account your giffgaff customisations. They’re also used by most major websites. You may also find that some third party sites use cookies – sites such as YouTube – when you view an embedded video, or Social Networks such as Facebook and Twitter

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2. What are cookies used for?

Suppliers for giffgaff, who assist in the serving and targeting of advertisements, promotions and other marketing messages, may also use cookies to collect anonymous data such as how many people have viewed a particular page each day, this information can also be used to limit the amount an existing giffgaff customer’s served advertising. It’s important to note that cookies don’t harm your computer and don’t store personal information about you, such as credit card details, rather they store encrypted information which can access this information, helping to improve your giffgaff experience.

In order to help you, cookies may be used to:

  • Limit the frequency with which you will see particular advertisements or announcement from giffgaff on our website;
  • Identify your defaults where you have customised your profile;
  • Keep track of how many times you do specific things, such as posting in the forums;
  • Track where you have come from if you were referred to our website;
  • Provide you with self-help information;
  • Make our offers more relevant to you by taking into account your response to previous, similar offers;
  • Remarket giffgaff ads to you as you browse the internet; and
  • Help us understand how our advertising impressions correlate with visits to webpages on giffgaff.com so we can improve our marketing strategies.

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3. How do I manage my cookies?

You can change your cookie preferences at any time by clicking the button below.

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