Why giffgaff?

Here to keep you one step ahead

You’ve got places to go. People to see. Things to do. We sort your connection and keep things simple – giving you room to focus on whatever’s next.

We’re always in your corner.
Spotting the traps, sharing the shortcuts.

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Bills that behave

Life’s unpredictable. Your phone or broadband bill shouldn’t be. We don’t sneak charges into the fine print or bump up prices halfway through your plan. With us, you always know exactly what you’re paying before you pay it.

Plans that don’t tie you down

We think a plan should fit around your life, not the other way around. So we keep things flexible with monthly rolling options (on broadband too), and let members switch up or down whenever they fancy. Simple, really.

Roaming without the rip-offs

Touching down abroad shouldn’t trigger a bunch of scary tariff texts. Our plans come with up to 5GB EU roaming, so you can use data in 37 destinations without SIM swapping or overspending. Pull up maps, find restaurant reviews, post smug beach selfies. That sort of thing.

A properly good service

99% UK coverage from an award-winning network. Which? Recommended Provider 2026. Uswitch Network of the Year 2025. Powered by O2, with 5G as standard. We’re not big on bragging – but we’re pretty good at what we do.

Credit checks? Not our business

It’s a mobile plan, not a mortgage. And running a credit check to get connected has always felt a bit much. Everyone’s welcome on any plan. No waiting around. No knocks to your credit rating. And no worries about getting turned down.

A big little community

4 million members and counting. You’re not a customer we sell to, but someone we build with – and for. We ask your opinion on how things run, pay you back for your loyalty, and create products and terms that help you get on with life.