Our super friendly community helpers are on hand to help out. Ask away. They are experienced giffgaff members, and can help with almost anything.
Post your questionTravelling with your phone abroad
Everything you need to know about roaming in the EU
How do giffgaff travel data add-ons work?
I’m having problems roaming abroad
How do I check my credit balance from abroad?
How can I prevent accidental roaming?
How do I save money when roaming abroad?
Can I turn roaming notifications on/off?
Can I use a 5G network when roaming?
Welcome to giffgaff
Here's everything you need to get started, including how to get help.
My Number
Managing your number, including porting in and out of giffgaff
My Account & Settings
Manage your giffgaff account, security and settings.
SIM
From ordering and activating a SIM card to downloading an eSIM
Phone
Everything you need to stay connected, from SIMs to settings.
Contracts, Plans & Credit
Information on all our different giffgaff plans and offers.
Network & Coverage
Check your network, troubleshoot calls, texts, data, 5G, voicemail, and more.
Roaming with giffgaff
Everything you need to know for when you're abroad and travelling.
giffgaff App
How to download and get the best out of our giffgaff app.