Frequently asked questions about refurbished phones

Refurbished phones are becoming a hot topic in the tech world for both savvy money-savers and eco-enthusiasts alike. But what exactly are refurbished phones? Are they actually good quality? And why are so many people flocking to buy refurb phones these days?

In this blog, we’ll answer all of these questions and more to give you the lowdown on everything you need to know about refurbished phones.

What is a refurbished phone?

Refurbished phones are simply second hand phones that are tested, quality-checked and cleared of old data before being given a new lease of life for a brand-new owner.

What are the benefits of buying refurb phones?

There are tons of benefits of buying a refurbished phone.

They’re much cheaper to buy than brand-new phones, they’re a more sustainable option for the planet and they’re professionally repaired and tested. Not to mention the fact that they usually come with a terrific warranty period.

Are refurbished phones good quality?

Refurbished phones are often nearly-new phones that have been popped in a drawer and replaced by newer releases. But they actually work perfectly well.

At giffgaff, our reconditioned phones go through rigorous [quality checks] (https://www.giffgaff.com/blog/truth-about-refurb-phones/) and each phone’s key components are tested to make sure they’re working perfectly. From screen functionality to cameras and buttons, we put each phone to the test before we decide that they’re fit for sale.

What’s the best refurbished phone?

We’ve got a tremendous selection of refurbished phones available here at giffgaff. The perfect refurb phone for you will depend on your own personal preferences and, of course, how much you want to spend.

What condition should I buy a refurbished phone in?

Refurbished phones at giffgaff are available in different degrees of wear and tear. Simply put, the less perfect-looking a refurb phone is, the cheaper the price.

giffgaff’s refurbished phones come in the following categories:

• Like new: These phones look as good as new, with no visible scratches on the screen or body. In order words, they look like they’ve come straight out of the box.

• Excellent: These phones have seen some light use, but their screens and bodies are in great condition and they run like new.

• Very good: These phones have some signs of wear and tear on the body, but their screens look wonderful.

• Good: These phones have been loved by their previous owners and have some marks on the screen and body. But they run beautifully.

Plus, for your peace of mind, giffgaff gives you a terrific 12-month warranty on all of our refurbished phones. Get in.

Will my refurbished phone come unlocked?

Yep. All refurbished phones from giffgaff come unlocked and all the data is erased before they are sold. So they’re ready and waiting for you.

Can I get a refurbished phone in a recent model?

Absolutely. giffgaff has some of the latest phone models available as refurbished. And they’re much cheaper than buying a brand-new version of the same model, so it’s a win-win.

What is the battery life of a refurbished phone?

All of giffgaff’s refurbished phones have 80% battery health or higher. So you can rest assured that when you buy a phone that’s refurbished, it’ll run like clockwork.

Will my refurbished phone come with accessories?

All refurbished phones at giffgaff come with a SIM pin and a standard charging cable, so you’ve got everything you need to get set up.

Is there a warranty on a refurbished phone?

Absolutely. All refurbished phones on giffgaff are covered under a 12-month warranty. Yippee.

How can I buy a refurbished phone?

Buying a refurbished phone from giffgaff is easy. Simply have a gander at our refurbished phones page, choose the one you fancy, pick the condition you’d like it in, and head to check out.

With all of our good value mobile phone deals, you can either pay in full right now or spread the cost each month with Klarna*.

How long would it take for my refurbished phone to get delivered?

We know you’ll want to get your hands on your phone as soon as possible. This is why all our refurbished phones are delivered the next business day (if you get cracking and order before midnight).

And you won’t pay a penny for delivery. Woohoo.

Can I return a refurbished phone?

Yes, you absolutely can. If you send it to us within 21 days, you can return your phone to us for any reason and receive a full refund. Even if you’ve just changed your mind.

Now that we’ve answered some of your burning questions, why not take a peek at some of the snazzy refurbished phones we’ve got available here at giffgaff?

*0% APR. Finance subject to status and credit checks with Klarna Bank AB (publ). UK residents aged 18+ only. Direct Debit. giffgaff Limited is authorised and regulated by the Financial Conduct Authority and acts as a credit broker and not a lender, offering credit products provided by Klarna Bank AB (publ). Terms apply, see giffgaff.com/terms. giffgaff Limited, UB8 1HB