Unlocking with Virgin Mobile
Does Virgin Media lock phones?
Virgin Media pay monthly customers phones are unlocked.
Pay as you go customers aren’t so lucky, though, with Virgin Mobile opting to lock certain models to its network.
Is there a charge to unlock a phone? Does a time limit apply?
To unlock a Virgin mobile phone, pay as you go customers will be charged £15.32. No time limit applies.
How long does it take?
It can take up to 5 days.
What do I need to do?
You will need to call to arrange an unlock as there's no online form.
Virgin contact numbers are: 0345 6000 789 or 789 from your Virgin phone.