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Promotions

From time to time we may invite you to take up offers, additional services or promotions. Those offers, additional services, or promotions may have additional terms and conditions.

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iPhone X, XR, XS, XS Max refurbished sale - June 2020

The Offer

These Terms and Conditions and the giffgaff standard Terms and Conditions (together the "Terms") govern this Offer. By participating in this Offer, all participants will be deemed to have read and accepted the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including any giffgaff promotional materials.

Please read the following carefully and keep a copy for your information:

  1. Save up to £50 against giffgaff’s standard prices on selected refurbished iPhone models including the iPhone X, XR, XS, XS Max models (the “Eligible Phones”) while stocks last between [25/06/20] and [23/07/20](the “Offer Period”).
  2. The savings for the Eligible Phones are:
    • a) based on giffgaff’s standard pricing for the Eligible Phones in the period preceding the Offer Period; and
    • b) deducted from the handset price only and have no effect on credit or any goodybags.
  3. This Offer is subject to availability and while stocks last.
  4. If a participant does not have an active giffgaff SIM at the time of purchase the participant will need to buy a minimum £10 goodybag with any refurbished “Like New” Eligible Phone. This may be cancelled in accordance with our main terms and conditions.
  5. By participating in the Offer, the participant acknowledges that any personal data submitted to giffgaff will be used for the purposes of the administration of this Offer and any other purposes to which the Participant has consented. Any personal data will at all times be kept in accordance with giffgaff’s Privacy Policy, which can be found here.
  6. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")


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iPhone 11 Pro Competition - June 2020

Send in a pic of you and a mate tagging them and you both could be in with a chance of winning.

Introduction

These terms and conditions apply between you, an individual who has generated social media content ("you"), and giffgaff Limited ("giffgaff", "our", "us", "we"). 

We've got two new iPhone 11 Pro 256 GB in Space Grey (the "Prizes") to give away to 2 lucky winners that enter the competition. 

The competition is open from 15th June 2020 at 12pm until 18th June 2020 at 12pm. To be in with a chance of winning the Prizes, all you have to do is: 

1. Tweet @giffgaff with a picture of yourself and your friend (who you wish to be entered into this competition) and tag your friend in the tweet (the “Entry Tweet”); and 

2. The successful Entry Tweet will be chosen at random and the named individuals in the Entry Date will be notified by 18th June 2020. We will contact the winners via a private message. If we receive no adequate reply by 19th June 2020 the Prizes will be offered to another randomly selected Entry Tweet.

Eligibility

3. On the date of your Entry Tweet, you must be 18 years or over, and you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

Your Entry Tweet

4. When you submit your Entry Tweet you are agreeing to let us use your Entry Tweet, and you give us permission to use the relevant Entry Tweet in addition to your Name/Twitter Handle which may be shown on the giffgaff Twitter account. 

5. Your Entry must not display any material which is in our view :

1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

2. defamatory of any person, entity or organisation;

3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

5. otherwise offensive in the opinion of giffgaff;

6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

Data Protection

6. Any information that you provide to us about yourself or your friend will only be used by us. We will be the data controller in respect of the personal data. By submitting your Entry Tweet, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

General

7. Participants are deemed to have accepted and agreed to be bound by these Terms upon posting their Entry Tweet. 

8. giffgaff reserves the right to refuse entry, or refuse to award a Prize to anyone in breach of these Terms.

9. giffgaff reserves the right to replace the Prizes with an alternative prizes of equal or higher value if circumstances beyond giffgaff's control makes it necessary to do so. 

10. The Prizes will be sent by Royal Mail to UK addresses only and no liability will be accepted if the Prizes is lost in transit.

11. The Prizes cannot be exchanged or substituted for cash or anything else.

12. Entries from organised groups, third parties, agents, macros or other automated means, will not be allowed. We reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

13. Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

14. Subject to the above, we have no liability to you for losses that haven't resulted naturally from our breach or that we couldn't have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

15. Subject to Clause 13, our liability to you under these terms and conditions will not exceed £700.

16. You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

17. If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

18. Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

19. We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

20. These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Samsung 4 months YouTube Premium - April 2020

The Offer

These Terms and Conditions, the giffgaff standard Terms and Conditions, Samsung’s Terms and Conditions and any applicable YouTube Terms and Conditions (together the "Terms") govern this Offer.

By participating in the Offer, all participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.

Please read the following terms carefully and keep a copy for your information:

  1. Claim 4 months of free YouTube Premium when you buy selected Eligible Devices (listed in clause 6 below) between 00:01 on 30 June 2020 and, subject to clause 8 below, 23:59 on 31 December 2020 (the "Promotion Period") from us (the "Offer"). You must redeem the Offer by 23:59 on 31 January 2021.
  2. This Offer is only available to members who are not currently YouTube Premium, YouTube Music Premium, or Google Play Music subscribers, have not been YouTube Premium, YouTube Music Premium, or Google Play Music subscribers nor participated in a YouTube Premium, YouTube Music Premium or Google Play Music trial before.
  3. A valid form of payment is required for sign up for the Offer. You will not be charged for the Offer until the 4 month trial period expires. At the end of the trial period, you may be charged for continuation of your YouTube Premium subscription. It is your responsibility to check when your trial period ends. giffgaff accepts no responsibility or liability for any charges as a result of a failure to cancel a subscription before the end of the trial period.
  4. To claim, Participants must purchase an Eligible Device during the Promotion Period then either:
    • visit youtube.com/premium/samsung and follow the steps; or
    • open the YouTube app on the Eligible Device, select “My Account”, then select “Get YouTube Premium”, login to a Google account, enter payment information then select the option for the free trial.
  5. Claims must be submitted before 31 January 2021.
  6. Eligible Devices for this Offer are brand new (i.e. not refurbished or used):
    • Samsung Galaxy S20 5G;
    • Samsung Galaxy S20 4G;
    • Samsung Galaxy S20+ 5g;
    • Samsung Galaxy S20 Ultra 5G; and
    • Any other Samsung phones as we may add to this promotion from time to time.
  7. For full details of the terms and conditions, please visit Samsung’s website. The link can be found here.
  8. Eligible Devices that are purchased and returned under our Returns Policy or otherwise returned, do not qualify for this Offer.
  9. This Offer is subject to availability and may be terminated early by giffgaff at any time before the end date stated in clause 1 above.
  10. By participating in the Offer any personal data that you submit to us will at all times be kept in accordance with our Privacy Policy, which can be found here.
  11. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  12. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Describe your reaction to winning a new iPhone in a GIF or Emoji- June 2020

A chance to win a new iPhone SE 256GB by retweeting and describing your reaction.

1. Introduction

    These terms and conditions apply between you, an individual who has generated social media content ("you"), and giffgaff Limited ("giffgaff", "our", "us", "we"). We've got a three new iPhone SE 256GB (the "Prizes") to give away to 3 lucky winners that enter competition. The competition is open from June 1st 2020 at 12pm until June 4th 2020 at 12pm. To be in with a chance of winning a Prize, all you have to do is: 
    1. retweet our tweet for this competition; and 
    2. describe how you would react if you were to win a Prize in gif or emoji format; (together an “Entry”). The winners will be chosen at random and notified by June 4th 2020. We will contact the winners via a private message.

2. Eligibility

    On the date of your Entry, you must be 18 years or over, and you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

3. Your tweet

    3.1. When you submit your Entry you are agreeing to let us use your tweet, and you give us permission to use the relevant tweet in addition to your Name/Twitter Handle which may be shown on the giffgaff Twitter account.
    3.2.Your Entry must not display any material which is:
      3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
      3.2.2. defamatory of any person, entity or organisation;
      3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
      3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
      3.2.5. otherwise offensive in the opinion of giffgaff;
      3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your mobile/WhatsApp number and name (personal data), will only be used by us. We will be the data controller in respect of your personal data. By giving us permission to use your Audio Message, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

5. General

    5.1 Selection of the winners of Prizes will be chosen at random. Winners will be selected by June 4th 2020 and notified by Twitter DM shortly thereafter. If you do not reply to us and provide a suitable address for delivery of the Prize by June 5th 2020 you will forfeit the Prize and we will be entitled to give the Prize to a runner-up. 
    5.2 Participants are deemed to have accepted and agreed to be bound by these Terms upon posting their tweet using the content described above. giffgaff reserves the right to refuse entry, or refuse to award a Prize to anyone in breach of these Terms.
    5.3 giffgaff may withdraw the Prizes or change its rules at any time without notice and without incurring any liability to any person who has entered or intended to enter the Prizes.
    5.4 giffgaff reserves the right to replace the Prizes with an alternative prizes of equal or higher value if circumstances beyond giffgaff's control makes it necessary to do so. The Prizes may be supplied in any colour. 
    5.5 The Prizes will be sent by Royal Mail to UK addresses only and no liability will be accepted if the Prizes is lost in transit.
    5.6 The Prizes cannot be exchanged or substituted for cash or anything else.
    5.7 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

6. General

      6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.
      6.2 Subject to the above, we have no liability to you for losses that haven't resulted naturally from our breach or that we couldn't have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.
      6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £700.
      6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.
      6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.
      6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
      6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.
      6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.
      6.9 ITV is not responsible for the administration of the promotion or the fulfilment of any prizes.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Videos for UGC campaign £10 free credit - May 2020

1. Introduction

    1.1. These terms and conditions (the “Terms”) apply between you, an individual who has participated in the promotion described in clause 1.2 (“you”), and giffgaff Limited ("giffgaff", "our", "us", "we").
    1.2. Selected members (who have opted in to receive marketing from us), may receive an email containing instructions from us inviting the selected member to send a video. Anyone who, having received this email, follows the instructions and sends in a video to us, that we then decide to use, will, subject to these Terms, receive £10 giffgaff credit.

For the avoidance of doubt, if we do not use your Video, you will not receive £10 giffgaff credit.

    1.3. In order to receive the £10 giffgaff credit the selected member must:
    1.3.1. send approximately 1min long video, or any other length as detailed in our instructions to you, to the specified giffgaff number, or through the email (the "Video");
    1.3.2. follow any and all instructions provided in the instruction email (as referred to in clause 1.2 above); and
    1.3.3. follow any and all further instructions that may be provided to you over any means of communication.
    1.4. By sending the Video to us, you agree to be bound by these Terms.

2. Eligibility

    2.1. In order to be eligible for this promotion, on the date of sending the Video Review to us you must:
    2.1.1. be 18 years or over;
    2.1.2. be a UK resident; and
    2.1.3. not be a giffgaff employee, one of their family, or connected in any other way with the development of this promotion, giffgaff or any companies associated with giffgaff (such as Telefonica UK, trading as O2 in the UK).
    2.2. Submissions of Video from organised groups, third parties, agents, macros or other automated means, will not be allowed.
    2.3. We reserve the right to check all entrants are actually eligible in accordance with these Terms, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, we reserve the right not to transfer the £10 giffgaff credit to you.

3. How your Video will be used – permissions, rights and responsibilities

    3.1. In return for the sum of £10 giffgaff credit, you agree:
    3.1.1. to grant and assign (which means you transfer full ownership) to us all rights, title and interest in your Video so that the Video can be used by us to full effect throughout the world, by any and all means in any media; and
    3.1.2. to waive any moral rights that you may have in respect of the Video;

This means, and you agree, that after we pay you £10 giffgaff credit we may edit, copy, or adapt your Video Review as we see fit without informing or consulting you or paying you anything more than the £10 giffgaff credit.

    3.2. Your Video must not display any material which is:
    3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
    3.2.2. defamatory of any person, entity or organisation;
    3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
    3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
    3.2.5. otherwise offensive in the opinion of giffgaff;
    3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or
    3.2.7 related to the conduct of a business other than giffgaff.
    3.3. Our decision as to whether or not you have adhered to these Terms or any of our instructions is final and no correspondence will be entered into regarding our decision. For the avoidance of doubt you will not receive the £10 giffgaff credit if we consider that your video does not adhere to these Terms or any instructions that we provide to you.
    3.4. We do not guarantee that your Video will be used by us. We reserve the right, in our sole discretion, not to use your Video for any reason and at any time, even if a publish date has been indicated to you.

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your mobile/WhatsApp number and name (personal data), will only be used by us. We will be the data controller in respect of your personal data. By giving us permission to use your Video, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

5. General

    5.1. The £10 giffgaff credit cannot be exchanged or substituted for cash or anything else.
    5.2. Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.
     5.3. Subject to Clause 5.2, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.
    5.4. Subject to Clause 5.2, our liability to you under these terms and conditions will not exceed £1,000.
    5.5. You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these Terms.
    5.6. If either of us fails to enforce our rights under these Terms, it shall not prevent either of us from taking action later.
    5.7. Each clause in these Terms operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
    5.8. We reserve the right to change these Terms from time to time. We will notify you of any changes to these Terms by posting them here.
    5.9. These Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.
    Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Be the voice of giffgaff for our brand campaign - May 2020

1. Introduction

    1.1. These terms and conditions (the “Terms”) apply between you, an individual who has participated in the promotion described in clause 1.2 (“you”), and giffgaff Limited ("giffgaff", "our", "us", "we").
    1.2. Selected members may receive or read instructions from us inviting you to send an audio message to us describing your experience of being a giffgaff member (the "Audio Message"). Anyone who follows the instructions contained in our email, community post or social media post and sends in an Audio Message in accordance with these Terms to us will receive £5 giffgaff credit.
    1.3. In order to receive the £5 giffgaff credit the Audio Message must:
    1.3.1. send an approximately 30sec-1min long recording, or any other length as detailed in our instructions to you, to the specified giffgaff WhatsApp number ;
    1.3.2. follow any and all instructions provided in the email, community post or social media post describing this promotion (as referred to in clause 1.2 above);
    1.3.3. follow any and all instructions provided by us to you over WhatsApp or any other means of communication;
    1.3.4. comply with any requirements contained in these Terms.
    1.4. By sending the Audio Message to us, you agree to be bound by these Terms.

2. Eligibility

    2.1. In order to be eligible for this promotion, on the date of sending the Audio Message to us you must:
    2.1.1. be 18 years or over;
    2.1.2. be a UK resident;
    2.1.3. not be a giffgaff employee, one of their family, or connected in any other way with the development of this promotion, giffgaff or any companies associated with giffgaff (such as Telefonica UK, trading as O2 in the UK); and
    2.1.4. a current giffgaff member.
    2.2. Submissions of Audio Messages from organised groups, third parties, agents, macros or other automated means, will not be allowed.
    2.3. We reserve the right to check all entrants are actually eligible in accordance with these Terms, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, we reserve the right not to transfer the £5 giffgaff credit to you.

3. How your Audio Message will be used – permissions, rights and responsibilities

    3.1. In return for the sum of £5 giffgaff credit, you agree:
    3.1.1. to grant and assign (which means you transfer full ownership) to us all rights, title and interest in your Audio Message so that the Audio Message can be used by us to full effect throughout the world, by any and all means in any media including for use in radio and/or social media advertisements; and
    3.1.2. to waive any moral rights that you may have in respect of the Audio Message. This means, and you agree, that after we pay you £5 giffgaff credit we may edit, copy, or adapt your Audio Message as we see fit without informing or consulting you or paying you anything more than the £5 giffgaff credit.
    3.2. Your Audio Message must not contain any material which is:
    3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
    3.2.2. defamatory of any person, entity or organisation;
    3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
    3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
    3.2.5. otherwise offensive in the opinion of giffgaff;
    3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or
    3.2.7 related to the conduct of a business other than giffgaff.
    3.3. Our decision as to whether or not you have adhered to these Terms or any of our instructions is final and no correspondence will be entered into regarding our decision. For the avoidance of doubt you will not receive the £5 giffgaff credit if we consider that your Audio Message does not adhere to these Terms or any instructions that we provide to you.
    3.4. We do not guarantee that your Audio Message will be used by us. We reserve the right, in our sole discretion, not to use your Audio Message for any reason and at any time, even if a publish date has been indicated to you.

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your mobile/WhatsApp number and name (personal data), will only be used by us. We will be the data controller in respect of your personal data. By giving us permission to use your Audio Message, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

5. General

    5.1. The £5 giffgaff credit cannot be exchanged or substituted for cash or anything else.
    5.2. Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.
    5.3. Subject to Clause 5.2, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.
    5.4. Subject to Clause 5.2, our liability to you under these terms and conditions will not exceed £1,000.
    5.5. You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these Terms.
    5.6. If either of us fails to enforce our rights under these Terms, it shall not prevent either of us from taking action later.
    5.7. Each clause in these Terms operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
    5.8. We reserve the right to change these Terms from time to time. We will notify you of any changes to these Terms by posting them here.
    5.9. These Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Get £10 bonus credit when you bring a friend on board - May 2020

Members who Share the Love between 1st May - 31st May 2020 will be rewarded with £10 Bonus credit, in addition to the standard amount of £5 Payback or eligible Super Recruiter reward (the "Offer").

The Offer:

These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Eligibility & Participation

  1. Members who bring a friend (the “Joiner”) on to giffgaff (the “Recruiter”) during the Offer Period will be rewarded with £10 bonus airtime credit, in addition to the standard amount of £5 Payback or eligible Super Recruiter reward.

  2. The £10 bonus credit will be granted within 72 hours of the new Joiner activating their SIM.

  3. Joiners must activate an eligible SIM between 00.01 on Friday 1st May 2020 and 23.59 on Sunday 31st May 2020 (the "Offer Period") in order for the Recruiter to qualify for the bonus £10 airtime credit.

  4. This offer is valid up to a maximum of 15 new Joiners for any given Recruiter during the Offer Period. Any additional Joiners a Recruiter brings to giffgaff during the Offer Period will not be eligible for the £10 bonus credit.

  5. This Offer is only available to Recruiters with an active giffgaff mobile number and active giffgaff account. It is the Recruiter's responsibility to ensure they have a valid giffgaff account and mobile number before participating in this Offer.

Other important terms

  1. This Offer is not transferable to any other person, giffgaff account or mobile number. Any payments of credit shall only be paid to the giffgaff mobile number directly associated with the Recruiter's recruitment of the Joiner. Any payment of Payback or Super Recruiter rewards shall only be assigned to the Recruiter's giffgaff account.

  2. Standard Member get Member terms apply and standard Super Recruiter terms apply.

  3. giffgaff reserves the right to amend these Terms and Offer or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.

  4. giffgaff will not be liable for any loss in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

  5. giffgaff's decision is final with regard to all promotional matters.

  6.  By participating in the Offer, participants consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Member has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here https://www.giffgaff.com/boiler-plate/privacy

  7. All participants in the Offer will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.

  8. These Terms shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Samsung 6 months Spotify Premium - April 2020

The Offer

These Terms and Conditions, the giffgaff standard Terms and Conditions, Samsung’s Terms and Conditions and Spotify's Terms and Conditions (together the "Terms") govern this Offer.

By participating in the Offer, all participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.

Please read the following terms carefully and keep a copy for your information:

  1. Claim 6 months of free Spotify Premium when you buy selected Eligible Devices (listed in clause 5 below) between 00:01 on 30 April 2020 and, subject to clause 8 below, 23:59 on 31 December 2020 (the "Promotion Period") from us (the "Offer").
  2. This Offer is only available to UK residents who are not current Spotify Premium subscribers, have not been Spotify Premium subscribers before or participated in a Spotify Premium trial before.
  3. At the end of the 6-month period you may be automatically charged for continuation of your Spotify Premium subscription. It is your responsibility to check when your trial period ends to avoid any automatic charges. giffgaff accepts no responsibility or liability for any charges as a result of a failure to cancel a subscription before the end of the 6-month period.
  4. To claim, Participants must purchase an Eligible Device during the Promotion Period, activate the Eligible Device then download and login to the Spotify App. You must then select the “Try 6 months Free Samsung Offer” when registering for a Spotify Premium account. Claims must be submitted before 31 January 2021. 
  5. Eligible Devices for this Offer are brand new (i.e. not refurbished or used):
    • Samsung Galaxy A21S
    • Samsung Galaxy A41
    • Samsung Galaxy A51
    • Samsung Galaxy A71
    • Samsung Galaxy A51 5G
  6. This offer cannot be used in conjunction with any other gift with purchase offer from Samsung.
  7. For full details of the terms and conditions, please visit Samsung’s website.
  8. Eligible Devices that are purchased and returned under our Returns Policy or otherwise returned, do not qualify for this Offer.
  9. This Offer is subject to availability and may be terminated early by giffgaff at any time before the end date stated in clause 1 above.
  10. By participating in the Offer any personal data that you submit to us will at all times be kept in accordance with our Privacy Policy, which can be found here.
  11. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  12. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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goodybank - April 2020

These Terms and Conditions apply between you, an individual who has: (1) chosen to make a donation to or via giffgaff; or (2) chosen to withdraw from the goodybank (“you”), and giffgaff Limited (“giffgaff”, “our”, “us”, “we”).

The giffgaff goodybank is a fund jointly created by giffgaff and its members consisting of: (1) altruistic donations of cash, via Neighbourly, to various charitable and other good causes; or (2) donations of giffgaff credit to be distributed to in-need members, in accordance with the terms below (the “goodybank”)

giffgaff Credit Donations

  1. As our network becomes increasingly important throughout the Covid-19 pandemic, and for many the only means of communication with the outside world, you can buy additional giffgaff credit to donate it to those who need it.
  2. You can purchase a minimum of 50p of additional giffgaff credit to donate to the goodybank. giffgaff will match your donation. This will then be donated to other giffgaff members in the form of an £8 goodybag (which comes with unlimited minutes and texts and 2GB of data for one month).
  3. The donations of giffgaff credit may be claimed by those in-need giffgaff members’ as a result of the Covid-19 pandemic by following the steps set out in clauses 5 – 6 below.
  4. Following the end of the goodybank any donated credit that has not been distributed will be donated in full by giffgaff to charitable or worthy causes via Neighbourly (see clauses 7-10 below).

How to request credit or a new goodybag from the goodybank

  1. If you are suffering or struggling to cope with the effects of the Covid-19 pandemic and would like to make a withdrawal from the goodybank, you need to first contact an agent.
  2. You may be eligible to make a withdrawal from the goodybank for an £8 goodybag if:
    1. you are a vulnerable person or find yourself in a vulnerable position, for example as a result of Covid-19: you have become unemployed, are facing financial hardship, fallen unwell or you might be caring for an elderly person; 
    2. you are an existing giffgaff member;
    3. you have previously either:
      1. purchased two goodybags; or
      2. completed two top-ups of giffgaff credit;
    4. have not claimed any credit or goodybag from the goodybank within the previous 30 days; and 
    5. either be:
      1. in last 5 days of an existing goodybag; or
      2. have less than £2 available credit. 

Donations to charitable causes via Neighbourly

  1. In addition to donating giffgaff credit, you can donate cash to our partnered organisation Neighbourly, who manage a giffgaff fund to be distributed to local communities and grassroot organisations. 
  2. To make a cash donation via Neighbourly please visit our goodybank page here.
  3. For more information on Neighbourly’s approval process for charities and other good causes see their website here.
  4. All payments for Neighbourly donations are handled, managed and processed directly by Neighbourly. See Neighbourly’s website here for more information.

General

  1. giffgaff reserves the right to amend or withdraw the goodybank, or any aspect of it, at any time and for any reason. Any decision of giffgaff’s relating to the goodybank shall be final and no correspondence will be entered into.
  2. Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
  3. By donating or withdrawing from the goodybank, you consent to the transfer of personal data to giffgaff and the use of your personal data for the purposes of the administration of the goodybank and any other purposes to which you have consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here. For donations made via Neighbourly please their website for more information.
  4. Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.
  5. Subject to the above clause 14, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.
  6. Subject to Clause 14, our liability to you under these terms and conditions will not exceed £1,000.
  7. These terms and conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

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Claim free Galaxy Watch Active - April 2020

Redeem via Samsung Website within 30 days of purchase

The Offer:

These Terms and Conditions, the giffgaff standard Terms and Conditions and Samsung's Terms and Conditions (together the "Terms") govern this Offer. By participating in the Offer, all participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.

Please read the following terms carefully and keep a copy for your information:

      1. Claim free Galaxy Watch Active when you buy selected Eligible Devices (listed in clause 4 below) between 00:01 on 29 April 2020 and, subject to clause 7 below, 23:59 on 26 May 2020 (the "Promotion Period") from us (the "Offer").

      2. Redemption steps will be sent to you via email within 24 hours of purchase of the Eligible Device.

      3. To claim, Participants must purchase an Eligible Device during the Promotion Period then visit: www.samsung.com/uk/galaxy-watch-offer/ and complete the online claim, upload proof of purchase, and all other required information (a "Claim"). Claims must be submitted within thirty (30) days of the date of purchase.

      4. Eligible Devices for this Offer are brand new (i.e. not refurbished or used):

        - Samsung Galaxy S20+ 5G
        - Samsung Galaxy S20 Ultra 5G

      5. This offer cannot be used in conjunction with any other gift with purchase offer from Samsung.

      6. For full details of the terms and conditions, please visit Samsung's website. The link can be found here.

      7. Eligible Devices that are purchased and returned under our Returns Policy or otherwise returned, do not qualify for this Offer.

      8. This Offer is subject to availability and may be terminated early by giffgaff at any time before the end date stated in clause 1 above.

      9. By participating in the Offer any personal data that you submit to us will at all times be kept in accordance with our Privacy Policy, which can be found here.

      10. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.

This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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NHS staff offer - April 2020

FAQ and T&Cs

What is the giffgaff NHS staff offer?

      1. giffgaff members that work for the NHS during the COVID-19 crisis, and require extra data for their duties, can upgrade their existing goodybag for no extra charge to make sure they don’t run out of data (the "Offer").

Who exactly is eligible for this Offer?

      1. This Offer is only available to giffgaff members that:
        • are NHS workers who need extra data for their duties;
        • have applied for the Offer through the NHS websites; and
        • have passed the NHS eligibility requirements.
      1. If you pass the above requirements the NHS will contact us to let us know that you are eligible for the Offer. After we receive this information it may take a couple of working days for your new data allowances to be activated on your giffgaff account. You will receive a text message from us when your new data allowance is ready.
      1. You will need to start a new data session to ensure that your new data allowance is being used. The easiest way to ensure this happens is to put your device in and out of airplane mode once you have received the text message from us.
      1. To take advantage of this Offer, eligible members will need to have an active goodybag and an active giffgaff mobile number. Please make sure you input your correct mobile number on the NHS websites to avoid any delays in receiving the Offer.

What if I am eligible but I don’t have a goodybag?

      1. If you satisfy the above requirements but you do not have an active goodybag, you will first need to purchase a new goodybag. We will send you a text message as a reminder to do this. We recommend that you purchase the £6 goodybag. 

What if I can’t afford a new goodybag right now but I need the extra data?

      1. If you are facing financial hardship please log-in to your giffgaff account and contact an agent who will be able to assist.

How long will this Offer last for?

      1. Subject to paragraph 9 below, the Offer will continue until 30 September 2020. This means that, (depending on when the Offer was successfully activated on your account) you will continue to not run out of data on any of our goodybags until, at the latest, 31 October 2020
      1. giffgaff may in its sole discretion choose to extend the Offer period.
      1. When the Offer is over, we will replenish your goodybag with a fresh data allowance. This new allowance will be based on the goodybag that you had before the Offer was applied to your account and will last for as many days as you had left on your goodybag before the Offer was applied. 

What happens if I’m sent abroad or need to travel outside the UK?

      1. Your enhanced data allowance can be used in the UK, in accordance with our terms and conditions. In the EU and Selected Destinations, you will be entitled to the data allowance of the goodybag you were on at the point the Offer was applied, i.e. if you were on a £10 goodybag, you can use up to 6GB at no extra cost before being charged at 0.36p per MB (if you have a credit balance on your account). Our Roaming Charges apply if you travel outside of the UK, EU or Selected Destinations.

Are there any other rules that I need to know?

      1. If giffgaff has reason to believe that the enhanced data allowance is being used outside of NHS duties in an abusive and/or excessive manner, we reserve the right to immediately withdraw the Offer from your account without recourse to you.
      1. This Offer is not transferrable and can only be applied to a single giffgaff account with the same details (name and mobile number) of the NHS member whose details have been provided to us.
      1. Our standard terms and conditions, Fair Use Policy and Privacy Policy also apply to this Offer.

Other legal information

      1. Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.
      1. Subject to the above, we have no liability to you for losses that haven't resulted naturally from our breach or that we couldn't have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.
      1. Subject to paragraph 15, our liability to you under these terms and conditions will not exceed £700.
      1. Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
      1. These terms and conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

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goodybank - April 2020

These Terms and Conditions apply between you, an individual who has: (1) chosen to make a donation to or via giffgaff; or (2) chosen to withdraw from the goodybank (“you”), and giffgaff Limited (“giffgaff”, “our”, “us”, “we”).

The giffgaff goodybank is a fund jointly created by giffgaff and its members consisting of: (1) altruistic donations of cash, via Neighbourly, to various charitable and other good causes; or (2) donations of giffgaff credit to be distributed to in-need members, in accordance with the terms below (the “goodybank”)

giffgaff Credit Donations

      1. As our network becomes increasingly important throughout the Covid-19 pandemic, and for many the only means of communication with the outside world, you can buy additional giffgaff credit to donate it to those who need it.
      2. You can purchase a minimum of 50p of additional giffgaff credit to donate to the goodybank. giffgaff will match your donation. This will then be donated to other giffgaff members in the form of an £8 goodybag (which comes with unlimited minutes and texts and 2GB of data for one month).
      3. The donations of giffgaff credit may be claimed by those in-need giffgaff members’ as a result of the Covid-19 pandemic by following the steps set out in clauses 5 – 6 below.
      4. Following the end of the goodybank any donated credit that has not been distributed will be donated in full by giffgaff to charitable or worthy causes via Neighbourly (see clauses 7-10 below).

How to request credit or a new goodybag from the goodybank

      1. If you are suffering or struggling to cope with the effects of the Covid-19 pandemic and would like to make a withdrawal from the goodybank, you need to first contact an agent.
      2. You may be eligible to make a withdrawal from the goodybank for an £8 goodybag if:
        1. you are a vulnerable person or find yourself in a vulnerable position, for example as a result of Covid-19: you have become unemployed, are facing financial hardship, fallen unwell or you might be caring for an elderly person; 
        2. you are an existing giffgaff member;
        3. you have previously either:
          1. purchased two goodybags; or
          2. completed two top-ups of giffgaff credit;
        4. have not claimed any credit or goodybag from the goodybank within the previous 30 days; and 
        5. either be:
          1. in last 5 days of an existing goodybag; or
          2. have less than £2 available credit. 

Donations to charitable causes via Neighbourly

      1. In addition to donating giffgaff credit, you can donate cash to our partnered organisation Neighbourly, who manage a giffgaff fund to be distributed to local communities and grassroot organisations. 
      2. To make a cash donation via Neighbourly please visit our goodybank page here.
      3. For more information on Neighbourly’s approval process for charities and other good causes see their website here.
      4. All payments for Neighbourly donations are handled, managed and processed directly by Neighbourly. See Neighbourly’s website here for more information.

General

      1. giffgaff reserves the right to amend or withdraw the goodybank, or any aspect of it, at any time and for any reason. Any decision of giffgaff’s relating to the goodybank shall be final and no correspondence will be entered into.
      2. Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
      3. By donating or withdrawing from the goodybank, you consent to the transfer of personal data to giffgaff and the use of your personal data for the purposes of the administration of the goodybank and any other purposes to which you have consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here. For donations made via Neighbourly please their website for more information.
      4. Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.
      5. Subject to the above clause 14, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.
      6. Subject to Clause 14, our liability to you under these terms and conditions will not exceed £1,000.
      7. These terms and conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

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Describe your reaction to a refurbished phone in a GIF - 14 March 2020

A chance to win a refurbished iPhone XS Max 256GB and two tickets to the Live Semi Final of The Voice UK 2020.

1. Introduction

These terms and conditions apply between you, an individual who has generated social media content ("you"), and giffgaff Limited ("giffgaff", "our", "us", "we").

We've got a refurbished iPhone XS Max 256GB and two tickets to the Live Semi Final of The Voice UK 2020 (the "Prizes") to give away to 2 lucky winners that enter our 'Describe Winning a Refurbished Phone in a GIF' competition. The competition is open from 14/03/2020 08:00pm until 14/03/2020 23:59. There is no limitation on the number of GIFs you can submit.

To be in with a chance of winning the Prizes, all you have to do is copy the sentence "'Hi @giffgaff, this would be me if I won a refurbished phone. #TheVoiceUK" and insert a GIF of your choice. Be sure to @mention us in the tweet (@giffgaff), so we can see your tweet.

The winners will be chosen at random and notified by 20th March 2020. We will contact the winners via a private message.

2. Eligibility

On the date that you tweet your GIF, you must be 18 years or over, and you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

3. Your tweet

3.1 When tweeting us your GIF you are agreeing to let us use your tweet, and you give us permission to use the relevant tweet in addition to your Name/Twitter Handle which may be shown on the giffgaff Twitter account.

3.2 Your tweet must not display any material which is:

        3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
        3.2.2. defamatory of any person, entity or organisation;
        3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
        3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
        3.2.5. otherwise offensive in the opinion of giffgaff; or
        3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person.

4. Your Information - Data Protection

Any information that you provide to us about yourself, for example, your Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the content that you have given us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your content, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

5. Prize Draw

5.1 Selection of the winners of Prizes will be chosen at random. Winners will be selected by 20th March 2020 and notified by Twitter DM shortly thereafter.

5.2 Participants are deemed to have accepted and agreed to be bound by these Terms upon posting their tweet using the content described above. giffgaff reserves the right to refuse entry, or refuse to award a Prize to anyone in breach of these Terms.

5.3 giffgaff may withdraw the Prizes or change its rules at any time without notice and without incurring any liability to any person who has entered or intended to enter the Prizes.

5.4 giffgaff reserves the right to replace the Prizes with an alternative prizes of equal or higher value if circumstances beyond giffgaff's control makes it necessary to do so.

5.5 The Prizes will be sent by Royal Mail to UK addresses only and no liability will be accepted if the Prizes is lost in transit.

5.6 The Prizes cannot be exchanged or substituted for cash or anything else.

5.7 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

6. General

6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

6.2 Subject to the above, we have no liability to you for losses that haven't resulted naturally from our breach or that we couldn't have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £700.

6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

6.9 ITV is not responsible for the administration of the promotion or the fulfilment of any prizes.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")


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Refurbished phones spring sale - March 2020

The Offer

These Terms and Conditions and the giffgaff standard Terms and Conditions (together the "Terms") govern this Offer. By participating in this Offer, all participants will be deemed to have read and accepted the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including any giffgaff promotional materials.

Please read the following carefully and keep a copy for your information:

 1. Save against giffgaff’s standard prices on selected discounted refurbished phones (the "Eligible Devices") while stocks last between 07:00 on 5th March 2020 and 23:59 on 2nd April 2020 (the "Offer Period").

 2. The savings for the Eligible Devices are:

        A) Based on giffgaff’s standard pricing for the Eligible Devices in the period preceding the Offer Period; and
        B) Deducted from the handset price only and have no effect on credit or any goodybags.

 3. This Offer, and any discounts available on any Eligible Devices, are subject to a limited quantity of Eligible Devices for this Offer and are strictly while stocks last. We reserve the right to permanently or temporarily withdraw any Eligible Devices from the Offer due to circumstances beyond our reasonable control, including where the sufficient supply of Eligible Devices cannot be provided by giffgaff’s third party suppliers.

 4. By participating in the Offer, the participant acknowledges that any personal data submitted to giffgaff will be used for the purposes of the administration of this Offer and any other purposes to which the participant has consented. Any personal data will at all times be kept in accordance with giffgaff’s Privacy Policy, which can be found here.

 5. The decision of giffgaff regarding any aspect of the Offer is final and binding and no correspondence will be entered into about it.

 6. giffgaff may withdraw the Offer or change its rules at any time without notice and without incurring any liability to any person who participates in the Offer.

 7. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")


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Cashback on selected Huawei devices - February 2020

Terms and Conditions for cashback on selected Huawei devices (the "Offer")

Eligibility and Participation

 1. The Offer is open to UK residents, aged over 18 residing and holding a valid bank account in the UK, Isle of Man, Jersey or Guernsey ("Participants").

 2. Participants must purchase a new condition Huawei P30 Pro, P30, P30 Lite, Nova 5T or a Mate 20X 5G (each an "Eligible Device") directly from giffgaff.co.uk, in the period specified below (the "Offer Period").  A purchase can be made using any of the purchase options available on giffgaff.co.uk at the point of purchase.

 3. Eligible Devices that are purchased and returned do not qualify for this Offer.

    Offer Period

     4. The Offer is available on Eligible Devices bought between 00:01 on 28th February 2020 and 23:59 on 26th March 2020.

       5. The redemption of the Offer must be completed on or between 13th March 2020 and 10th May 2020 by completing the steps set out in clause 6 below.

      How to claim

       6. To claim the cashback the Participant must:

            A) Buy an Eligible Device directly from giffgaff.co.uk during the Offer Period
            B) Visit: consumer.huaweipromo.co.uk/huaweicashback2020
            C) After fourteen (14) calendar days of the date of purchase Complete and submit the claim form by providing the details requested by Huawei which may include:
              i) Providing the IMEI or Serial Number of your new Eligible Device; and
              ii) Uploading a copy of your proof of purchase (under view details).

      Other important terms

       7. The Offer is subject to additional, separate terms and conditions and eligibility criteria as set out by Huawei on their website. Participants should familiarise themselves with these before participating in this Offer.

       8. Participants should retain a copy of their receipt or order confirmation as proof of purchase.

       9. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.

       10. giffgaff will not be liable for any loss in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

      11. By participating in the Offer, all Participants will be deemed to have accepted and be bound by these Terms and any applicable Huawei terms.

      12. By participating in the Offer, members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Participant has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

       13. These Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

      Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

      
      

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      Video review about your new phone for £10 free credit - February 2020

      1. Introduction

       1.1. These terms and conditions (the “Terms”) apply between you, an individual who has participated in the promotion described in clause 1.2 (“you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

       1.2. Selected members (who have opted in to receive marketing from us), may receive an email containing instructions from us and a link to a private giffgaff WhatsApp chat inviting the selected member to send a video review in relation to their recent phone purchase.  Anyone who, having received this email, follows the instructions and sends in a video review to us will, subject to these Terms, receive £10 giffgaff credit.

       1.3. In order to receive the £10 giffgaff credit the selected member must:

            1.3.1. send approximately 30sec-1min long video review, or any other length as detailed in our instructions to you, to the specified giffgaff WhatsApp number (the "Video Review");
            1.3.2. follow any and all instructions provided in the instruction email (as referred to in clause 1.2 above); and
            1.3.3. follow any and all instructions provided by us to you over WhatsApp or any other means of communication.

       1.4. By sending the Video Review to us, you agree to be bound by these Terms.

      2. Eligibility

       2.1. In order to be eligible for this promotion, on the date of sending the Video Review to us you must:

            2.1.1. be 18 years or over;
            2.1.2. be a UK resident; and
            2.1.3. not be a giffgaff employee, one of their family, or connected in any other way with the development of this promotion, giffgaff or any companies associated with giffgaff (such as Telefonica UK, trading as O2 in the UK).

       2.2. Submissions of Video Reviews from organised groups, third parties, agents, macros or other automated means, will not be allowed.

       2.3. We reserve the right to check all entrants are actually eligible in accordance with these Terms, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, we reserve the right not to transfer the £10 giffgaff credit to you.

      3. How your Video Review will be used – permissions, rights and responsibilities

       3.1. In return for the sum of £10 giffgaff credit, you agree:

            3.1.1. to grant and assign (which means you transfer full ownership) to us all rights, title and interest in your Video Review so that the Video Review can be used by us to full effect throughout the world, by any and all means in any media; and
            3.1.2. to waive any moral rights that you may have in respect of the Video Review;

      This means, and you agree, that after we pay you £10 giffgaff credit we may edit, copy, or adapt your Video Review as we see fit without informing or consulting you or paying you anything more than the £10 giffgaff credit.

       3.2. Your Video Review must not display any material which is:

            3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
            3.2.2. defamatory of any person, entity or organisation;
            3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
            3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
            3.2.5. otherwise offensive in the opinion of giffgaff;
            3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or
            3.2.7 related to the conduct of a business other than giffgaff.

       3.3. Our decision as to whether or not you have adhered to these Terms or any of our instructions is final and no correspondence will be entered into regarding our decision. For the avoidance of doubt you will not receive the £10 giffgaff credit if we consider that your video review does not adhere to these Terms or any instructions that we provide to you.

       3.4. We do not guarantee that your Video Review will be used by us. We reserve the right, in our sole discretion, not to use your Video Review for any reason and at any time, even if a publish date has been indicated to you.

      4. Your Information – Data Protection

      Any information that you provide to us about yourself, for example, your mobile/WhatsApp number and name (personal data), will only be used by us. We will be the data controller in respect of your personal data. By giving us permission to use your Video Review, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

      5. General

       5.1. The £10 giffgaff credit cannot be exchanged or substituted for cash or anything else.

       5.2. Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

       5.3. Subject to Clause 5.2, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

       5.4. Subject to Clause 5.2, our liability to you under these terms and conditions will not exceed £1,000.

       5.5. You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these Terms.

       5.6. If either of us fails to enforce our rights under these Terms, it shall not prevent either of us from taking action later.

       5.7. Each clause in these Terms operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

       5.8. We reserve the right to change these Terms from time to time. We will notify you of any changes to these Terms by posting them here.

       5.9. These Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

      Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

      
      

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      Samsung Blue Rewards - February 2020

      Cashback on selected Samsung devices: February - March 2020

      Terms and Conditions for Samsung Blue Rewards (the "Offer")

      Eligibility and Participation

          • 1 - The Offer is open to UK residents, aged over 18 who participate in this Offer ("Participants").
          • 2 - Participants must purchase a new condition  Samsung A51, A71, S10 Lite, Note 10 or a Note 10+  (each an "Eligible Device") directly from giffgaff.co.uk and submit a claim with Samsung (as detailed in clause 7 below), in the period specified in clause 5 (the "Offer Period").
          • 3 - A purchase can be made using any of the purchase options available on giffgaff.co.uk at the point of purchase.
          • 4 - Eligible Devices that are purchased and returned, do not qualify for this Offer.

      Offer Period

          • 5 - The Offer is available on Eligible Devices bought between the 00:01 on 19th February 2020 and 23:59 on 31st March 2020. Claims, including claims for Additional Rewards, may only be submitted within thirty (30) days from the date of purchase, meaning the final claim date for purchases made on the 31st March 2020 is no later than 23:59 (GMT) on the 29th April 2020 (the “End Date”). Claims received after the End Date will not be eligible. For the avoidance of doubt, the date of purchase counts as day 1.
          • 6 - The redemption of the Offer must be completed by completing the steps set out in clause 7 below.

      How to claim

          • 7 - To claim the cashback the Participant must:
            • Buy an Eligible Device directly from giffgaff.co.uk during the Offer Period.
            • Visit https://www.samsung.com/uk/blue-cashback/
            • Within thirty (30) days of purchase of their Eligible Device complete and submit the claim form by:
              • Providing the IMEI or Serial Number of your new Eligible Device;
              • Uploading a copy of your proof of purchase (under view details); and
              • Upload and submit any other details requested by Samsung.

      Other important terms

          • 8 - The Offer is subject to additional, separate terms and conditions and eligibility criteria as set out by Samsung here. Participants should familiarise themselves with these before participating in this Offer.
          • 9 - Participants should retain a copy of their receipt or order confirmation as proof of purchase.
          • 10 - giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
          • 11 - giffgaff will not be liable for any loss in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
          • 12 - By participating in the Offer, all Participants will be deemed to have accepted and be bound by these Terms and the Samsung terms.
          • 13 - By participating in the Offer, members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Participant has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

        This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

        Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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        Describe your reaction to a refurbished phone in a GIF - February 2020

        A chance to win a refurbished Samsung S10 128GB and two tickets to the filming of the Knockouts of The Voice UK 2020.

        1. The Offer

        These terms and conditions apply between you, an individual who has generated social media content (“you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

        We’ve got a refurbished Samsung S10 128GB and two tickets to the filming of the Knockouts of The Voice UK 2020 (the “Prizes”) to give away to 2 lucky winners that enter our ‘Describe Winning a Refurbished Phone in a GIF’ competition. The competition is open from 01/02/2020 07:30pm until 01/02/2020 23:59. There is no limitation on the number of GIFs you can submit.

        To be in with a chance of winning the Prizes, all you have to do is copy the sentence “‘Hi @giffgaff, this would be me if I won a refurbished phone. #TheVoiceUK” and insert a GIF of your choice. Be sure to @mention us in the tweet (@giffgaff), so we can see your tweet.

        The winners will be chosen at random and notified by 10th February 2020. We will contact the winners via a private message.

        2. Eligibility & Participation

        On the date that you tweet your GIF, you must be 18 years or over, and you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

        3. Your Tweet

                        • 3.1 When tweeting us your GIF you are agreeing to let us use your tweet, and you give us  permission to use the relevant tweet in addition to your Name/Twitter Handle which may be shown on the giffgaff Twitter account.

                        • 3.2 Your tweet must not display any material which is:
                          • 3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
                              3.2.2. defamatory of any person, entity or organisation;
                                3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
                                  3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
                                    3.2.5. otherwise offensive in the opinion of giffgaff; or
                                      3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person.

                  4. Your Information – Data Protection

                              Any information that you provide to us about yourself, for example, your Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the content that you have given us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your content, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found
                  here
                              .

                  5. Prize draw

                                    • 5.1 Selection of the winners of Prizes will be chosen at random. Winners will be selected by 10th February 2020 and notified by Twitter DM shortly thereafter.

                                    • 5.2 Participants are deemed to have accepted and agreed to be bound by these Terms upon posting their tweet using the content described above. giffgaff reserves the right to refuse entry, or refuse to award a Prize to anyone in breach of these Terms.

                                    • 5.3 giffgaff may withdraw the Prizes or change its rules at any time without notice and without incurring any liability to any person who has entered or intended to enter the Prizes.

                                    • 5.4 giffgaff reserves the right to replace the Prizes with an alternative prizes of equal or higher value if circumstances beyond giffgaff’s control makes it necessary to do so.

                                    • 5.5 The Prizes will be sent by Royal Mail to UK addresses only and no liability will be accepted if the Prizes is lost in transit.

                                    • 5.6 The Prizes cannot be exchanged or substituted for cash or anything else.

                                    • 5.7 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

                  6. General

                                    • 6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

                                    • 6.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

                                    • 6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £700.

                                    • 6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

                                    • 6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

                                    • 6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

                                    • 6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

                                    • 6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

                                    • 6.9 ITV is not responsible for the administration of the promotion or the fulfilment of any prizes.

                  This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

                  Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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                  Free Huawei GT Watch with a new Huawei P30 Pro - February 2020

                  Claim a free Huawei GT Watch when you buy a brand new Huawei P30 Pro, redeem via Huawei Website

                  The Offer:

                  These Terms and Conditions ( the "Terms") govern this Offer. By participating in the Offer, all participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials. Please read the following terms carefully and keep a copy for your information:

                  Eligibility & Participation

                          1. Claim a free Huawei GT Watch when you buy a brand new (not refurbished) Huawei P30 Pro (the “Eligible Device")  between 31 January 2020 and, subject to clause 6 below, 23:59 on 27 February 2020 (the "Promotion Period") from us (the "Offer").

                          2. Redemption steps will be sent to you via email within 24 hours of purchase of the Eligible Device.

                          3. To claim, Participants must purchase the Eligible Device during the Promotion Period then visit: https://huaweipromo.co.uk/gb/en/pages/watchgtgift/promotion and complete the required steps (a "Claim"). Claims must be submitted to Huawei within thirty (30) days of the date of purchase.

                          4. For full details of the terms and conditions, please visit Huawei’s website.

                          5. An Eligible Device that is purchased and returned under our Returns Policy or otherwise returned, does not qualify for this Offer.

                          6. This Offer is subject to availability and may be terminated early by giffgaff at any time before the end date stated in clause 1 above.

                          7. By participating in the Offer any personal data that you submit to us will at all times be kept in accordance with our Privacy Policy, which can be found here.

                          8. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final.  No correspondence will be entered into.

                  This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

                  Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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                  Get £10 bonus credit when you bring a friend on board - January 2020

                  Members who Share the Love (MGM) between 2nd January - 31st January 2020 will be rewarded with £10 Bonus credit for themselves and £10 bonus credit for their friend (the "Offer") – Full Terms and Conditions.

                  The Offer:

                  These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

                  Eligibility & Participation

                          1. Members who bring a friend on to giffgaff (the “Recruiter”) through the Member get Member (“MGM”) channel will be rewarded with £10 bonus airtime credit in addition to the standard amount of£5 Payback. The friend they recruit (the “Joiner”) will also receive a total of £10 bonus credit.

                          2. For the recruiter, the £10 bonus credit will be granted within 72 hours of their friend activating a SIM.

                          3. For the Joiner, the credit will be applied in 2 x £5 amounts. £5 upon activation and £5 within 72 hours of activating the SIM.

                          4. Joiners must activate an eligible SIM between 00.00 on Thursday 2nd January 2020 and 23.59 on Friday 31st January 2020 in order for the recruiter to qualify for the bonus £10 airtime credit.

                          5. Super Recruiter members, those who have recruited 15 members or greater in their lifetime as a giffgaff member and are governed by the Super Recruiter terms, are not eligible for this offer and neither are their recruits eligible for the additional £5 credit as part of this offer.

                  Other important terms

                          1. Standard Member get Member terms apply.

                          2. giffgaff reserves the right to amend these Terms and Offer or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.

                          3. giffgaff will not be liable for any loss in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.

                          4. giffgaff's decision is final with regard to all promotional matters.

                          5.  By participating in the Offer, participants consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Member has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here https://www.giffgaff.com/boiler-plate/privacy

                          6. All participants in the Offer will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.

                          7. These Terms shall be governed by English law and the English courts shall have exclusive jurisdiction.

                  Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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                  Claim free Galaxy Watch Active in Silver - January 2020

                  Redeem via Samsung Website within 30 days of purchase

                  The Offer:

                  These Terms and Conditions, the giffgaff standard Terms and Conditions and Samsung’s Terms and Conditions (together the "Terms") govern this Offer.  By participating in the Offer, all participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.

                  Please read the following terms carefully and keep a copy for your information:

                              1. Claim free Galaxy Watch Active in Silver when you buy selected Eligible Devices (listed in clause 3 below) between 00:01 on 23 December 2019 and, subject to clause 7 below, 23:59 on 29 January 2020 (the "Promotion Period") from us (the "Offer").

                              2. Redemption steps will be sent to you via email within 24 hours of purchase of the Eligible Device.

                              3. To claim, Participants must purchase an Eligible Device during the Promotion Period then visit www.samsungpromotions.claims/watchactiveoffer and complete the online claim, upload proof of purchase, and all other required information (a "Claim"). Claims must be submitted within thirty (30) days of the date of purchase.

                              4. Eligible Devices for this Offer are brand new (i.e. not refurbished or used):

                                - Samsung Galaxy S10
                                - Samsung Galaxy S10+

                              5. This offer cannot be used in conjunction with any other gift with purchase offer from Samsung.

                              6. For full details of the terms and conditions, please visit Samsung’s website. The link can be found here.

                              7. Eligible Devices that are purchased and returned under our Returns Policy or otherwise returned, do not qualify for this Offer.

                              8. This Offer is subject to availability and may be terminated early by giffgaff at any time before the end date stated in clause 1 above.

                              9. By participating in the Offer any personal data that you submit to us will at all times be kept in accordance with our Privacy Policy, which can be found here.

                              10. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final.  No correspondence will be entered into.

                  This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

                  Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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                  Describe your reaction to a refurbished phone in a GIF - January 2020

                  A chance to win a refurbished iPhone XS Max 256 GB

                  A chance to win a refurbished iPhone XS Max 256 GB.

                                1. Introduction

                  These terms and conditions apply between you, an individual who has generated social media content (“you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

                  We’ve got a refurbished iPhone XS Max 256 GB in Gold (the “Prize”) to give away to 1 lucky winner that enters our ‘Describe Winning a Refurbished Phone in a GIF’ competition. The competition is open from 04/01/2020 until 05/01/2020 23:59. There is no limitation the number of GIFs you can submit.

                  To be in with a chance of winning the Prize, all you have to do is copy the sentence “‘Hi @giffgaff, this would be me if I won a refurbished phone. #TheVoiceUK” and insert a GIF of your choice. Be sure to @mention us in the tweet (@giffgaff), so we can see your tweet. 

                  The winner will be chosen at random and notified by 13th January 2020. We will contact the winner via a private message.

                                1. Eligibility

                  On the date that you tweet your GIF, you must be 18 years or over, and you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

                                1. Your Tweet
                                • When tweeting us your GIF you are agreeing to let us use your tweet, and you give us permission to use the relevant tweet in addition to your Name/Twitter Handle which may be shown on the giffgaff Twitter account.
                                • Your tweet must not display any material which is:

                  3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

                  3.2.2. defamatory of any person, entity or organisation;

                  3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

                  3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

                  3.2.5. otherwise offensive in the opinion of giffgaff; or

                  3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person.

                                1. Your Information – Data Protection

                  Any information that you provide to us about yourself, for example, your Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the content that you have given us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your content, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

                                1. Prize Draw
                                • Selection of the winner of Prize will be chosen at random. Winner will be selected by 13th January 2020 and notified by Twitter DM shortly thereafter.
                                • Participants are deemed to have accepted and agreed to be bound by these Terms upon posting their tweet using the content described above. giffgaff reserves the right to refuse entry, or refuse to award a Prize to anyone in breach of these Terms.
                                • giffgaff may withdraw the Prize or change its rules at any time without notice and without incurring any liability to any person who has entered or intended to enter the Prize.
                                • The Prize will be sent by Royal Mail to UK addresses only and no liability will be accepted if the Prize is lost in transit.
                                • The Prize cannot be exchanged or substituted for cash or anything else.
                                • Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.
                                1. General
                                • Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.
                                • Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.
                                • Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £700.
                                • You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.
                                • If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.
                                • Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
                                • We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.
                                • These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.
                                • ITV is not responsible for the administration of the promotion or the fulfilment of any prizes.

                  Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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                  User generated content for Social – 1 January 2020 to 31 December 2020

                                1. Introduction

                  These terms and conditions (the "Terms") apply between you, an individual who has generated social media content ("you"), and giffgaff Limited ("giffgaff", "our", "us", "we").

                  These Terms apply:

                                • where you post any content or comments on Facebook, Twitter, Instagram, YouTube or any other social media referring positively to giffgaff (your "Content"); and
                                • where you give us permission to use the Content via your positive reply to our direct message to you, headed “Please can we use your comment on Social?”.

                  By giving us permission to use your Content, you agree to be bound by these Terms. You also agree that you will comply with the terms of use of any relevant social media platform (such as Facebook, Twitter, YouTube and Instagram).

                                1. Eligibility

                  On the date that you post the Content, you must be 18 years or over.

                                1. How your Content will be used - permissions, rights and responsibilities
                                • 3.1 In agreeing to let us use your Content, you grant us a perpetual licence to:
                                • 3.1.1 use the relevant Content free of charge; and
                                • 3.1.2 use your name or username (e.g. Instagram/Twitter handle) that is associated with your Content free of charge;

                  in any promotional content created by giffgaff for use in any giffgaff promotional activities in any media form. 

                                • 3.2 We do not guarantee that your Content will be published by us (even if we get your permission to do so or if a publish date has been indicated to you), but where it is, you agree to allow the relevant Content to be used/published as we see fit, in any media form as determined by giffgaff (which may differ from the media form that you used to create the Content), without further notification to you (other than obtaining your initial consent) and free of charge.
                                • 3.3Your Content must not display any material which is:
                                • 3.3.1 racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
                                • 3.3.2 defamatory of any person, entity or organisation;
                                • 3.3.3 abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
                                • 3.3.4 in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
                                • 3.3.5 otherwise offensive in the opinion of giffgaff;
                                • 3.3.6 infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or
                                • 3.3.7 related to the conduct of a business other than giffgaff.
                                • 3.4 You agree that we may edit, copy, adapt or translate your Content as we see fit.
                                • 3.5 Our decision as to whether your Content is used or how it is used is final and no correspondence will be entered into regarding this decision.
                                1. Your Information - Data Protection
                                • 4.1 Any information that you provide to us about yourself, for example, your social media usernames (e.g. Instagram/Twitter handle) and name, will only be used by us so that we can approve and arrange for publication of the tweet(s)/comment(s) that you give us permission to use.
                                • 4.2 We will be the data controller in respect of your personal data. By giving us permission to use your Content, you agree to us collecting and processing your personal data in this way. Please note that once permission is given, we cannot prevent your tweet(s)/comment(s) being used once this is published online.
                                1. General
                                • 5.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.
                                • 5.2 Subject to Clause 5.1, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.
                                • 5.3 Subject to Clause 5.1, our liability to you under these Terms will not exceed £1,000.
                                • 5.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of the breach by you of any of your obligations and representations under these Terms.
                                • 5.5 If either of us fails to enforce our rights under these Terms, it shall not prevent either of us from taking action later.
                                • 5.6 Each sub-clause in these Terms operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
                                • 5.7 We reserve the right to change these Terms from time to time. We will notify you of any changes to these Terms by posting them here.
                                • 5.8 These Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

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                  Samsung Blue Rewards Cashback - December 2019

                  Samsung Blue Rewards. Cashback on selected Samsung devices. Terms and Conditions for Samsung Blue Rewards ((the "Offer").

                  These Terms and Conditions ("Terms") govern this Offer.  Participation and/or claim instructions form part of the "Terms" which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

                  Eligibility and Participation:

                                1. The Offer is open to UK residents, aged over 18 who participate in this Offer ("Participants").
                                2. Participants must purchase a new condition Samsung Galaxy A50, Samsung Galaxy A70, Samsung Galaxy S10e (each an "Eligible Device") directly from giffgaff.co.uk, in the period specified below (the "Offer Period"). A purchase can be made using any of the purchase options available on giffgaff.co.uk at the point of purchase.
                                3. Eligible Devices that are purchased and returned within the Change of Mind period, do not qualify for this Offer.

                                  Offer Period
                                4. The Offer is available on Eligible Devices bought between the 06:00 on 5th December 2019 and 23:59 on 25th December 2019.
                                5. The redemption of the Offer must be completed  within 30 days of purchase by completing the steps set out in clause 6 below.

                                  How to claim
                                6. To claim the cashback the Participant must:
                                   - Buy an Eligible Device directly from giffgaff.co.uk during the Offer Period.
                                   - Visit https://www.samsung.com/uk/blue-cashback/
                                   - Complete and submit the claim form by:
                                       - Providing the IMEI or Serial Number of your new eligible device; and
                                       - Uploading a copy of your proof of purchase (under view details).

                                  Other important terms
                                7. The Offer is subject to additional, separate terms and conditions and eligibility criteria as set out by Samsung here. Participants should familiarise themselves with these before participating in this Offer.
                                8. Participants should retain a copy of their receipt or order confirmation as proof of purchase.
                                9. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
                                10. giffgaff will not be liable for any loss in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
                                11. By participating in the Offer, all Participants will be deemed to have accepted and be bound by these Terms and the Samsung terms.
                                12. By participating in the Offer, members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Participant has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.
                                13. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

                  Promoter: giffgaff Limited of 260 Bath Road, Slough, Berkshire, SL1 4DX ("giffgaff", "we", "us" or "our").

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                  Festive promotion - December 2019

                  Get a free gift, when you buy a selected eligible devices (as listed below) directly from giffgaff.co.uk (the "Offer").

                  These Terms and Conditions ("Terms") govern this Offer.  Participation and/or claim instructions form part of the "Terms" which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

                  Free Gift and Eligible Devices:

                                1. Participants who buy one of the eligible devices listed in the table below from giffgaff.co.uk will receive the free gift detailed below:
                                  1. Purchasers of a Huawei P30 Pro will receive a Huawei Fit Band Pro. While stocks last;
                                  2. Purchasers of a Huawei P30 will receive a Huawei P60 Wireless Charger. While stocks last. 
                                2. One Free Gift per Qualifying Purchase only.
                                3. Free Gifts are subject to availability at the point of redemption, whilst stocks last. giffgaff can’t guarantee that Free Gifts will remain available throughout the Offer Period. giffgaff reserves the right to amend this Offer at any time which may include the substitution of the Free Gift for a suitable alternative of equal or greater value.
                                  Eligibility & Participation
                                4. This Offer is open to UK residents, aged over 18 who participate in this Offer ("Participants").
                                5. Participants must buy one of the devices in the table in clause 1 (each an "Eligible Device") directly from giffgaff.co.uk, in the "Offer Period" which is between 05/12/2019 06:00am and 02/01/2020 11:00pm  (a "Qualifying Purchase"). A Qualifying Purchase can be made using any of the purchase options available on giffgaff.co.uk at the point of purchase.
                                6. Eligible Devices that are purchased and returned within the Change of Mind period, do not qualify for this Offer and any Free Gift that is sent to the Participant must be returned to us along with the Eligible Device.

                  How to claim:

                                1. The Free Gift will be delivered to Participants with the Eligible Device.

                  Other important terms:

                                1. Qualifying Purchases will be subject to its own terms and conditions and eligibility criteria. Participants should familiarise themselves with these before participating in this Offer.
                                2. No applications from organised groups, third parties, agents, macros or other automated means, will be allowed. Incomplete applications or applications that are not in accordance with these Terms or the application instructions will be rejected.
                                3. Entitlement to the Free Gift is personal to the Participant and cannot be transferred. The Free Gift has no monetary value and cannot be exchanged for cash or other alternatives.
                                4. Participants should retain a copy of their receipt or order confirmation as proof of purchase.
                                5. giffgaff will not be liable for any loss in connection with this Offer, accepting or using the Free Gift, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
                                6. giffgaff's decision is final with regard to all matters related to this Offer and these Terms.
                                7. By participating in the Offer, all Participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
                                8. By participating in the Offer, Members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Participant has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.
                                9. These Terms shall be governed by English law and the English courts shall have exclusive jurisdiction.

                  Promoter: giffgaff Limited of 260 Bath Road, Slough, Berkshire, SL1 4DX ("giffgaff", "we", "us" or "our").

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                  Black Friday Refurbished Pop Up Store - November 2019

                  Visit our Pop-Up store at Carousel Seven Dials, 9-11 Shorts Gardens, WC2H 9AT on 29th November 2019 (the “Pop-Up”) where we will be giving away 50 giffgaff refurbished phones and 50 other items to 100 selected individuals that submit a giffgaff “Choose Refurbished” pledge (the “Refurbished Giveaway”). These Terms and Conditions ("Terms") govern the Refurbished Giveaway at the Pop-Up. Please read the following Terms carefully:

                                1. The Refurbished Giveaway is only open to the first 1000 visitors who visit the Pop-Up store in person on 29th November 2019 between 10:00am and 5:00pm and submit a completed pledge in accordance with clause 3 below. The Refurbished Giveaway is not open to employees of giffgaff or the Pledge Judges (as defined in clause 4), their families, agents or any third party directly associated with the administration of the Refurbished Giveaway or the Pop-Up.
                                2. All items that are available under the Refurbished Giveaway will be displayed at the Pop-Up store and will include up to fifty selected giffgaff refurbished phones and up to fifty other selected items (the "Prizes"). 
                                3. All entries to the Refurbished Giveaway must be submitted by an entrant:
                                  1. submitting their name and contact details to an assistant at the Pop-Up store;
                                  2. taking a “Choose Refurbished” pledge card from an assistant at the Pop-Up store; 
                                  3. completing the pledge card as instructed by the Pop-Up staff; and 
                                  4. placing the completed pledge card against a single item that the entrant wants to win. 
                                4. Following the closing of the Pop-Up at 5:00pm on 29th November 2019 giffgaff and Mel Fisher (from Zero Waste Goods) will review all of the entries placed against each item (together the “Pledge Judges”). The Pledge Judges will evaluate all entries for each item and allocate a winner for each item out of the pledges submitted against said item.
                                5. The winners will be notified by email (using the details provided at entry to the Pop-up) after the closing of the Pop-Up and should either return to the giffgaff Pop-Up between 6pm - 8pm on Friday 29 November, or alternatively can collect from Bearded Kitten, Unit 5, Make It Bow, 5 Hancock Road, London, E3 3DA between 10am - 5pm on Monday 2, Tuesday 3 or Wednesday 4 December 2019 to claim their Prize. If a winner does not respond to giffgaff within 3 days of being notified by giffgaff, then the winner's Prize will be forfeited and the Pledge Judges will be entitled to select another winner.
                                6. The Prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered. 
                                7. giffgaff reserves the right to replace the Prizes with an alternative prizes of equal or higher value if circumstances beyond giffgaff’s control makes it necessary to do so.
                                8. The decisions of giffgaff regarding the Refurbished Giveaway, including the decisions of the Pledge Judges, is final and binding and no correspondence will be entered into. 
                                9. The surname and county of residence of the winners can be obtained by writing to giffgaff at our registered office address which is 260 Bath Road, Slough, Berkshire, SL1 4DX.
                                10. Entrants are deemed to have accepted and agreed to be bound by these Terms upon submitting a pledge. Giffgaff reserves the right to refuse entry, or refuse to award a Prize to anyone in breach of these Terms. 
                                11. giffgaff may withdraw the Refurbished Giveaway or change its rules at any time without notice and without incurring any liability to any entrants to the Refurbished Giveaway.
                                12. Personal data supplied during the Refurbished Giveaway will processed as set out in our Privacy Policy
                                13. The Refurbished Giveaway will be governed by and construed in accordance with English law and entrants to the Refurbished Giveaway submit to the exclusive jurisdiction of the English courts.

                  Promoter: giffgaff Limited of 260 Bath Road, Slough, Berkshire, SL1 4DX ("giffgaff", "we", "us" or "our").

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                  Refurbished Giveaway - November 2019

                  The Offer

                  Take part in our Black Friday Choose Refurbished giveaway by sharing the giffgaff Choose Refurbished social media pledge (more details below) for a chance to win one of 10 refurbished phones (the "Refurbished Giveaway").

                  These Terms and Conditions ("Terms") govern our Refurbished Giveaway. Please read the following Terms carefully and keep a copy for your information:

                                1. The Refurbished Giveaway is open to all UK residents aged 18 years or over, except employees of giffgaff, their families, agents or any third party directly associated with the administration of the Refurbished Giveaway.
                                2. The selected devices for the Refurbished Giveaway are (together the "Prizes"):
                                  • a. refurbished iPhone X, 256 GB,  grade: Excellent (total of five (5) devices to giveaway); and
                                  • five refurbished iPhone 7, 128 GB,  grade: Like New (total of five (5) devices to giveaway)
                                3. In order to enter the Refurbished Giveaway you must share the giffgaff Choose Refurbished pledge image contained here on social media (which shall be limited to Facebook, Instagram and Twitter) using the hashtag “#choose refurbished” (the "Pledge").
                                4. The Refurbished Giveaway is limited to one (1) entry per person.
                                5. The opening date for entries to the Refurbished Giveaway is 00:01 on 21 November 2019. The closing date of the Refurbished Giveaway is at 23.59 on 8 December 2019. Any Pledges that are uploaded to social media after this time will not be valid.
                                6. giffgaff accepts no responsibility for entries not successfully completed due to a technical fault of any kind, or failure to comply with these Terms. We reserve the right to check all entrants are eligible, and to require such information as we consider reasonably necessary in order to do so. If we are not satisfied, you may not receive your Prize.
                                7. The winners will be chosen by a computerised random draw, following the closing of the Refurbished Giveaway.
                                8. The winners will be notified by private message to the entrant’s social media account. If a winning entrant does not respond within 14 days of being notified by us, then that Prize will be forfeited, and we will be entitled to select another winner in accordance with the process described above.
                                9. The Prizes will be sent to the winners by recorded delivery post within 14 days of being notified of their win and them providing us with their claim details.
                                10. The Prizes for the winners are non-exchangeable, non-transferable and no cash alternatives are offered. giffgaff may replace Prizes with an alternative prize of equal or higher value if circumstances beyond giffgaff's control makes it necessary to do so.
                                11. The decision of giffgaff regarding any aspect of the Prize Draw is final and binding, and no correspondence will be entered into about it.
                                12. Entrants are deemed to have accepted and agreed to be bound by these Terms upon uploading a Pledge to social media. giffgaff reserves the right to refuse entry, or refuse to award a Prize to anyone in breach of these Terms.
                                13. giffgaff may withdraw the Refurbished Giveaway or change its rules at any time, without notice and without incurring any liability to any person who has entered or intended to enter the Refurbished Giveaway.
                                14. Personal data supplied during the course of this Refurbished Giveaway will only be processed as set out in giffgaff's Privacy Policy, here.
                                15. The name and county of residence of the winners can be obtained by writing to giffgaff member comms at our registered office address which is 260 Bath Road, Slough, Berkshire, SL1 4DX.
                                16. Each clause in these Terms operates separately. If any part is found by a court to be unreasonable or unenforceable the other parts will continue to apply.
                                17. The Refurbished Giveaway will be governed by and construed in accordance with English law and entrants to the Refurbished Giveaway submit to the exclusive jurisdiction of the English courts.

                  Promoter: giffgaff Limited of 260 Bath Road, Slough, Berkshire, SL1 4DX ("giffgaff", "we", "us" or "our").

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                  giffgaff Black Friday 2019 - November 2019

                  The Offer

                  These Terms and Conditions and the giffgaff standard Terms and Conditions (together the "Terms") govern this Offer. By participating in this Offer, all participants will be deemed to have read and accepted the Terms.  These Terms prevail in the event of any conflict or inconsistency with any other communications, including any giffgaff promotional materials.

                  Please read the following carefully and keep a copy for your information:

                                1. Save up to £100 against giffgaff’s standard prices on selected discounted Black Friday phones (the “Black Friday Phones”) while stocks last between 00:00 on 25th November 2019 and 00:00 5th December 2019 (the “Black Friday Offer Period”).
                                2. The savings for the Black Friday Phones are:
                                  • a. based on giffgaff’s standard pricing for the Black Friday Phones in the period preceding the Offer Period; and
                                  • b. deducted from the handset price only and have no effect on credit or any goodybags.
                                3. This Offer is subject to availability and while stocks last.
                                4. If a participant does not have an active giffgaff SIM at the time of purchase the participant will need to buy a minimum £10 goodybag with any new Black Friday Phone. This may be cancelled at anytime.
                                5. By participating in the Offer, the participant acknowledges that any personal data submitted to giffgaff will be used for the purposes of the administration of this Offer and any other purposes to which the Participant has consented.  Any personal data will at all times be kept in accordance with giffgaff’s Privacy Policy, which can be found here.
                                6. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

                  Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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                  giffgaff Black Friday “Sneak Peek” – November 2019

                  The Offer

                  These Terms and Conditions and the giffgaff standard Terms and Conditions (together the “Terms”) govern this Offer. By participating in the Offer, all participants will be deemed to have read and accepted the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including any giffgaff promotional materials.

                  Please read the following carefully and keep a copy for your information:

                                1. giffgaff will contact members (that have opted-in to receiving marketing communications from giffgaff) with details on discounts on selected phones (the “Additional Black Friday Phones”).
                                2. The Offer will be valid while stocks last from 00:01 on 14th November 2019 to 00:00 5th December 2019 (the “Offer Period”).
                                3. For the avoidance of doubt:
                                  • a. the discounts on the Additional Black Friday Phones may be in addition to any offers or discounts contained in any other giffgaff Black Friday related promotions; and
                                  • b. this Offer on the Additional Black Friday Phones is not exclusive to giffgaff members and may be claimed non-giffgaff members.
                                4. This Offer is subject to availability and while stocks last.
                                5. The savings for the Additional Black Friday Phones are:
                                  • a. based on giffgaff’s standard pricing for the Additional Black Friday Phones in the period preceding the Offer Period; and
                                  • b. deducted from the handset price and have no effect on credit or any goodybags.
                                6. If a participant does not have an active giffgaff SIM at the time of purchase the participant will need to buy a minimum £10 goodybag with any new Black Friday Phone. This may be cancelled at anytime.
                                7. By participating in the Offer, the participant acknowledges that any personal data submitted to giffgaff will be used for the purposes of the administration of this Offer and any other purposes to which the Participant has consented. Any personal data will at all times be kept in accordance with giffgaff’s Privacy Policy, which can be found here.
                                8. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

                  Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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                  Privacy notice - applicants for 5G experiment - November 2019

                  giffgaff is a "data controller".  This means that we are responsible for deciding how we hold and use your personal information.  You are being provided with a copy of this privacy notice because you have expressed an interest in participating in our 5G experiment (the “5G Experiment”).

                  This notice makes you aware of how and why your personal information will be used by giffgaff and how long it will be retained for.

                  The personal information we collect about you

                  In connection with your application for the 5G Experiment, we will collect, store, and use the following personal information about you:

                  The information you have provided to us including your name, title, address, telephone number, personal email address, date of birth, gender, interests and phone use habits.

                  Any other information you provide to us during any interviews, conversations, correspondence or surveys that you complete for us.

                  How we will use information about you

                                • We will use the personal information we collect about you for the 5G Experiment to:
                                • Assess your suitability for the 5G Experiment;
                                • Communicate with you about the application process;
                                • Keep records related to our selection process; and
                                • Comply with legal or regulatory requirements.

                  How long will you keep my information for?

                  If you:

                                • are not chosen as a final candidate for the 5G Experiment, we will retain your personal information until we have concluded the 5G Experiment: or
                                • are chosen as a final candidate for the 5G Experiment, we will retain your personal information for a period of 18 months after the 5G Experiment has finished.

                  After this period, we will immediately destroy our records of your personal information.

                  Your rights and more information

                  Under certain circumstances, you have rights under data protection laws including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time.

                  If you are looking for more information on your rights, how we process your personal data and how to use them please see our privacy policy for more information: https://www.giffgaff.com/boiler-plate/privacy.

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