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From time to time we may invite you to take up offers, additional services or promotions. Those offers, additional services, or promotions may have additional terms and conditions

Contents:

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Describe The Voice UK in a GIF - January 2019

A chance to win a Huawei Mate 20 Pro & 2 Tickets to the The Voice UK Knockout Live recording show

1. Introduction

These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

We’ve got a Huawei Mate 20 Pro & 2 tickets to The Voice UK Knockout Live Recording show (the “Prize”) to give away to 1 lucky winner that enters our Describe The Voice UK in a GIF competition. The competition is open from 9am, on 10/01/19 until 8am, on 15/01/19.

To be in with a chance of winning the Prize, all you have to do is simply tweet us a GIF that you think best describes The Voice UK, not forgetting to making sure you include the hashtag #TheVoiceUK and @mention us in the tweet (@giffgaff), so we can see your tweet. The winner will be chosen by a giffgaff panel based on our judging criteria below and notified on Tuesday 15th January. We’ll announce the winner on our Twitter profile. The winning GIF will be the GIF that best describes The Voice UK and has the giffgaff characteristics of being fun, quirky, honest and shows true ‘The Voice UK’ fandom.

2. Eligibility

On the date that you tweet your GIF, you must be 18 years or over, and to be entered into the prize draw you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

3. How your content will be used – permissions, rights and responsibilities

3.1 When tweeting us your GIF that best describes The Voice UK you are agreeing to let us use your tweet, and you give us (giffgaff) permission to use the relevant tweet in addition to your Name/Twitter Handle which may be shown on the giffgaff Twitter account for no more than 4 months.

3.2 Your content must not display any material which is:

3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

3.2.2. defamatory of any person, entity or organisation;

3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

3.2.5. otherwise offensive in the opinion of giffgaff;

3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

3.2.7. related to the conduct of a business other than giffgaff.

3.3 We do not guarantee that your content will be used/published.

3.4 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your content so that it can be used to full effect throughout the world, by any and all means in media.

3.5 You agree that we may edit, copy, adapt or translate your tweet as we see fit.

3.6 We reserve the right, in our sole discretion, not to use your content for any reason and at any time, even if a publish date has been indicated to you.

3.7 Our decision as to whether your content is used is final and no correspondence will be entered into regarding this decision.

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the content that you have given us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your content, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

5. Prize Draw

5.1 Selection of the winner of the Huawei Mate 20 Pro & 2 tickets to The Voice UK Knockout Live recording show will be chosen by a giffgaff panel based on our judging criteria, which will be the GIF that best describes The Voice UK and has the giffgaff characteristics of being fun, quirky, honest and shows you’re a true ‘The Voice UK’ fan. Winner will be selected after 8am, on 15/01/19 and notified by Twitter DM shortly thereafter.

5.2 The Prize will be sent by Royal Mail to UK addresses only and no liability will be accepted if the Prize is lost in transit.

5.3 The Prize cannot be exchanged or substituted for cash or anything else.

5.4 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

6. General

6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

6.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.

6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

6.9 ITV is not responsible for the administration of the promotion or the fulfilment of any prizes.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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giffgaff pioneers, contribution to the member panel - January 2019

These Terms and Conditions and the giffgaff Member Panel Terms and Conditions (together, “Terms”) govern your completion of the giffgaff pioneers survey (the “Survey”) and subsequent entry into a prize draw to win a £25 Amazon Voucher. Participation and/or email instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Introduction

    1. These terms and conditions apply between you, an individual who has entered the promotion (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").
    2. Members who have signed up to be part of giffgaff pioneers, (the members’ panel) from 15 January onwards, will receive an email with a link to complete a survey. Anyone who having received the email, completes the survey by 29 January will have their name added to a draw to win a £25 Amazon Voucher (the “Prize”).
    3. One member’s name will be selected at random and that member will receive the Prize. The successful member will be contacted by email on or around 29 January 2019. Selection of the winner of the Prize will be entirely at random. No correspondence will be entered into regarding this decision.
    4. By completing the questionnaire, you agree to be bound by these terms and conditions.

Eligibility

    1. On the date that you enter the promotion, you must be 16 years or over, a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

Your Information – Data Protection

    1. Any information that you provide to us about yourself, (your personal data), will only be used by us in relation to the administration of the survey completion and the prize draw. We will be the data controller in respect of your personal data. By completing the survey, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

General

  1. The Prize cannot be exchanged or substituted for cash or anything else and you acknowledge that no sum is payable to you in relation to your completion of the survey.
  2. giffgaff reserves the right to amend the Terms or withdraw the giving of the Prize at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Prize for an alternative of equal or greater value.
  3. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  4. Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.
  5. If either of us fails to enforce our rights under the Terms, it shall not prevent either of us from taking action later.
  6. Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
  7. We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.
  8. The Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Video review about your new phone for £10 free credit - January 2019

1. Introduction

1.1. These terms and conditions apply between you, an individual who has entered the Competition (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

1.2. Selected members (who have opted in to receive marketing), will receive an email with a link to a private giffgaff WhatsApp chat inviting them to send a feedback video in relation to their recent phone purchase. Anyone who, having received the email, follows the video guidelines and sends in a video Tuesday 30th April 2019, will receive £10 free giffgaff credit added to their giffgaff account.

1.3. In order to receive £10 free credit members need to send approximately 30sec-1min long video to giffgaff WhatsApp number talking about top things about their new phone and experience buying through giffgaff.

1.4. By sending the video review, you agree to be bound by these terms and conditions.

2. Eligibility

On the date that send in the video, you must be 18 years or over, and to receive the free £10 credit you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

3. How your video(s) will be used – permissions, rights and responsibilities

3.1 When sending your video review to us, you are agreeing to let us use your video on the giffgaff website and marketing communications with other members to tell them about our member experiences of buying pre-owned phones. These member videos will help other members make better choices and learn from your experience.

3.2 Your video must not display any material which is:

3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

3.2.2. defamatory of any person, entity or organisation;

3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

3.2.5. otherwise offensive in the opinion of giffgaff;

3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

3.2.7. related to the conduct of a business other than giffgaff.

3.3 We do not guarantee that your video will be used/published.

3.4 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your video so that the content can be used to full effect throughout the world, by any and all means in media.

3.5 You agree that we may edit, copy, or adapt your video as we see fit.

3.6 We reserve the right, in our sole discretion,not to use your video for any reason and at any time, even if a publish date has been indicated to you.

3.7 Our decision as to whether or not you have adhered to the guidelines and your content is used is final and no correspondence will be entered into regarding this decision.

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your mobile/WhatsApp number and name (personal data), will only be used by us. We will be the data controller in respect of your personal data. By giving us permission to use your video, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

5. Prize

5.2 The £10 free giffgaff credit cannot be exchanged or substituted for cash or anything else.

5.3 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your £10 credit.

6. General

6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

6.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.

6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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January Sales Promotion - January 2019

These Terms and Conditions and the giffgaff standard Terms and Conditions ("Terms") govern this Offer. By participating in the Offer, all participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.

Please read the following terms carefully and keep a copy for your information.

      1. Save up to £50 off the price on Eligible Devices while stocks last between 06:00 on 03rd January 2019 and 23:59 on 30th January 2019.
      2. Saving will be deducted from the price before purchase.
      3. Eligible Devices for this promotion are:
        • Sony Xperia XZ3 64GB
          Was £599
          Now £549;
          Saving £50
        • Nokia 8110 4G 4GB
          Was £49
          Now £29;
          Saving £20
        • LG G7 64GB
          Was £499
          Now £349;
          Saving £150
        • Samsung Galaxy S8 64GB
          Was £549
          Now £499;
          Saving £50
        • Samsung Galaxy S9 64GB
          Was £699
          Now £649;
          Saving £50
        • Samsung Galaxy S9+ 128GB
          Was £799
          Now £749;
          Saving £50
        • Samsung Galaxy Note9 128GB
          Was £899
          Now £849;
          Saving £50
        • Samsung Galaxy Note9 512GB
          Was £1,099
          Now £1,049;
          Saving £50
        • Samsung Galaxy A7 64GB
          Was £309
          Now £249;
          Saving £60
        • Samsung Galaxy J4+ 32GB
          Was £149
          Now £129;
          Saving £20
        • Samsung Galaxy J6 32GB
          Was £199
          Now £149;
          Saving £50
        • Sony Xperia L2 32GB
          Was £119
          Now £99;
          Saving £20
        • Samsung Galaxy J6+ 32GB
          Was £199
          Now £179;
          Saving £20
        • Samsung Galaxy Note8 64GB
          Was £749
          Now £699;
          Saving £50
        • Sony Xperia XA2 32GB
          Was £249
          Now £199;
          Saving £50
        • Sony Xperia XA2 Ultra 32GB
          Was £349
          Now £299;
          Saving £50
        • Huawei P20 128GB
          Was £449
          Now £399;
          Saving £50
        • Sony Xperia XZ2 64GB
          Was £569
          Now £519;
          Saving £50
        • iPhone 6 32GB
          Was £279
          Now £249;
          Saving £30
      4. Prices are based on giffgaff’s standard pricing for the prior period.
      5. Discount is deducted from the handset price only and has no effect on airtime tariffs.
      6. Discounts will affect the SIM free price only. SIM free price is determined as payment in full to giffgaff before receiving the handset. Payment in full does not include loan repayments whether this is early or in accordance to the time specified on the loan agreement.
      7. This Offer cannot be redeemed for cash or other alternatives and may not be used in conjunction with another offer.
      8. This Offer is subject to availability and while stocks last.
      9. By participating in the Offer, Members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Participant has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here https://www.giffgaff.com/boiler-plate/privacy.
      10. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Bonus £10 Credit for members who Share the Love (MGM)- January 2019

Between 3rd January - 31st January 2019 (the "Offer") – Full Terms and Conditions.

These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Eligibility & Participation

      1. Members who bring a friend on to giffgaff through the Member get Member (“MGM”) channel will be rewarded with an additional £10 bonus airtime credit on top of their standard £5 Payback.
      2. The £10 bonus credit will be granted within 72 hours of their friend activating a SIM.
      3. New members must activate an eligible SIM between 00.00 on Thursday 3rd January 2019 and 23.59 on Thursday 31st January 2019 in order for the recruiter to qualify for the bonus £10 airtime credit.

Other important terms

      1. Standard Member get Member terms apply.
      2. giffgaff reserves the right to amend these Terms and Offer or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
      3. giffgaff will not be liable for any loss in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
      4. giffgaff's decision is final with regard to all promotional matters.
      5. By participating in the Offer, participants consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Member has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.
      6. All participants in the Offer will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
      7. These Terms shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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User generated content for Social - January 2019

1. Introduction

terms and conditions apply between you, an individual who has generated social media content ("you"??), and giffgaff Limited ("giffgaff", "our", "us", "we").

These terms and conditions apply where you post any content or comments on Facebook, Twitter or Instagram on any of our advertisements posted and where you give us permission to use such content via your positive reply to our direct message, headed 'Please can we use your comment on Social?'.

By giving us permission to use your content, you agree to be bound by these terms and conditions. You also agree that you will comply with the terms of use of any relevant social media platform (in this instance, Facebook, Twitter and Instagram).

2. Eligibility

On the date that you make the tweet(s)/comment(s) we would like to use, you must be 18 years or over.

3. How your comment(s) will be used - permissions, rights and responsibilities

3.1. In agreeing to let us use your tweet(s)/comment(s), you give us (giffgaff) permission to use the relevant tweet(s)/comment(s) in addition to your name or Instagram/Twitter handle in a video used for giffgaff’s advertisements shown on the giffgaff Facebook, Twitter and/or Instagram accounts.

3.2. Your tweet(s)/comment(s) will only ever appear in the context of advertisements used on Facebook, Twitter and/or Instagram.

3.3. Your comment(s) must not display any material which is:

3.3.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

3.3.2. defamatory of any person, entity or organisation;

3.3.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

3.3.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

3.3.5. otherwise offensive in the opinion of giffgaff;

3.3.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

3.3.7. related to the conduct of a business other than giffgaff.

3.4. We do not guarantee that your comment(s) will be published (even if we get your permission to do so), but where it/they are, you agree to allow the relevant tweet(s)/comment(s) to be used/published as we see fit and without notification (other than obtaining your initial consent).

3.5. You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your tweet(s)/comment(s) so that the content can be used to full effect throughout the world, by any and all means in media.

3.6. You agree that we may edit, copy, adapt or translate your tweet(s)/comment(s) as we see fit.

3.7. We reserve the right, in our sole discretion, not to use your tweet(s)/comment(s) for any reason and at any time, even if a publish date has been indicated to you.

3.8. Our decision as to whether your content is used is final and no correspondence will be entered into regarding this decision.

4. Your Information - Data Protection

4.1. Any information that you provide to us about yourself, for example, your Instagram/Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the tweet(s)/comment(s) that you give us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your tweet(s)/comment(s), you agree to us collecting and processing your personal data in this way. Please note that once permission is given, we cannot prevent your tweet(s)/comment(s) being used once this is published online.

5. General

5.1. Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

5.2. Subject to Clause 5.1, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

5.3. Subject to Clause 5.1, our liability to you under these terms and conditions will not exceed £1,000.

5.4. You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of the breach by you of any of your obligations and representations under these terms and conditions.

5.5. If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

5.6. Each sub-clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

5.7. We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

5.8. These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

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The Voice Social - 2019 - January 2018

1: Introduction

These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

These terms and conditions apply where you post any content on Twitter (make a tweet or tweets), using the hashtag #TheVoiceUK during the broadcasting of every original episode of The Voice UK between 5 January 2019 and 6 April 2019 and where you give us permission to use such content via your positive reply to our direct message, headed 'Please can we use your tweet on next week's show?'.

By giving us permission to use your content, you agree to be bound by these terms and conditions. You also agree that you will comply with the terms of use of any relevant social media platform (in this instance, Twitter) and those of any relevant broadcaster (in this instance, ITV).

ITV is not responsible in any way for this promotion or the use of your content or personal data.

No monetary value is attached to your tweet and you acknowledge that giffgaff will not make a payment to you of any kind or otherwise compensate or reward you in relation to it.

2: Eligibility

2.1 On the date that you make the tweet(s) we would like to use, you must be 18 years or over.

3: How your tweet(s) will be used – permissions, rights and responsibilities

3.1 In agreeing to let us use your tweet(s), you give us (giffgaff) permission to allow ITV (the broadcasters of The Voice UK) to broadcast the relevant tweet(s) in addition to your Twitter handle in giffgaff sponsorship credits shown on the next new episode (usually aired the following week) of The Voice UK 2019. Repeats of the relevant episode may also be broadcast, so your permission extends to any and all repeats.

3.2 Your tweet(s) will only ever appear in the context of our sponsorship credits of The Voice UK 2019.

3.3 Your tweet(s) must not display any material which is:

3.3.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

3.3.2. defamatory of any person, entity or organisation;

3.3.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

3.3.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

3.3.5. otherwise offensive in the opinion of giffgaff;

3.3.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

3.3.7. related to the conduct of a business other than giffgaff.

3.4 We do not guarantee that your tweet(s) will be broadcast (even if we get your permission to do so), but where it/they are, you agree to allow the relevant tweet(s) to be used/broadcast as we see fit and without notification (other than obtaining your initial consent).

3.5 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your tweet(s) so that the content can be used to full effect throughout the world, by any and all means in media.

3.6 You agree that we may edit, copy, adapt or translate your tweet(s) as we see fit.

3.7 We reserve the right, in our sole discretion, not to use your tweet(s) for any reason and at any time, even if a broadcast date has been indicated to you.

3.8 Our decision as to whether your content is broadcast is final and no correspondence will be entered into regarding this decision.

4: Your Information – Data Protection

4.1 Any information that you provide to us about yourself, for example, your Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for broadcast of the tweet(s) that you give us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your tweet(s), you agree to us collecting and processing your personal data in this way. Please note that once permission is given, we cannot prevent your tweet(s) being used once sent on to ITV.

5: General

5.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

5.2 Subject to Clause 5.1, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

5.3. Subject to Clause 5.1, our liability to you under these terms and conditions will not exceed £3,000.

5.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of the breach by you of any of your obligations and representations under these terms and conditions.

5.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

5.6 Each sub-clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

5.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

5.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Video feedback about your new phone for £10 free credit - December 2018

1. Introduction

1.1. These terms and conditions apply between you, an individual who has entered the Competition (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

1.2. Selected members (who have opted in to receive marketing), will receive an email with a link to a private giffgaff WhatsApp chat inviting them to send a feedback video in relation to their recent phone purchase. Anyone who, having received the email, follows the video guidelines and sends in a video by Thursday 28th February 2019, will receive £10 free giffgaff credit added to their giffgaff account.

1.3. In order to receive £10 free credit members need to follow the video guidelines explained in the email in ‘Things to talk about’ section.

1.4. By sending the feedback video, you agree to be bound by these terms and conditions.

2. Eligibility

On the date that send in the video, you must be 18 years or over, and to receive the free £10 credit you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

3. How your video(s) will be used – permissions, rights and responsibilities

3.1 When sending your feedback video to us, you are agreeing to let us use your video on the giffgaff website and marketing communications with other members to tell them about our member experiences of buying pre-owned phones. These member videos will help other members make better choices and learn from your experience.

3.2 Your video must not display any material which is:

3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

3.2.2. defamatory of any person, entity or organisation;

3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

3.2.5. otherwise offensive in the opinion of giffgaff;

3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

3.2.7. related to the conduct of a business other than giffgaff.

3.3 We do not guarantee that your video will be used/published.

3.4 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your video so that the content can be used to full effect throughout the world, by any and all means in media.

3.5 You agree that we may edit, copy, or adapt your video as we see fit.

3.6 We reserve the right, in our sole discretion,not to use your video for any reason and at any time, even if a publish date has been indicated to you.

3.7 Our decision as to whether or not you have adhered to the guidelines and your content is used is final and no correspondence will be entered into regarding this decision.

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your mobile/WhatsApp number and name (personal data), will only be used by us. We will be the data controller in respect of your personal data. By giving us permission to use your video, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

5. Prize

5.2 The £10 free giffgaff credit cannot be exchanged or substituted for cash or anything else.

5.3 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your £10 credit.

6. General

6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

6.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.

6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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MGM December Prize Draw Terms and Conditions – December 2018

Recruit a friend through our "Member Get Member" ("MGM") referral scheme or enter free online and you and your friend could each be in with a chance of winning our top prize, a chance to win Christmas paid for, for you and your friend. We calculate a top-notch family Christmas to be £1,302. Or a Samsung Galaxy S9 (the "Prize Draw").

These Terms and Conditions ("Terms") govern our Prize Draw. Please read the following Terms carefully and keep a copy for your information.

1. The Prize Draw is open to all UK residents aged 18 years or over, except employees of giffgaff, their families, agents or any third party directly associated with administration of the Prize Draw.

2. There are six pairs of prizes to be won. The winner of the top prize will receive £1,302 for them and £1,302 for their friend, and the winners of the five runner up prizes will receive a Samsung Galaxy S9 for them and one for their friend.

3. In order to trigger automatic entry into the Prize Draw, your friend must activate an eligible MGM giffgaff SIM card registered to your account, activating either the SIM sent to you when you first activated your account or any SIM ordered from https://www.giffgaff.com/spread https://www.giffgaff.com/spread and make a qualifying purchase in order to activate the SIM (minimum spend of £5). Activations must be in accordance with our usual MGM terms which can be found here. Please note that SIMs that are provided with a mobile phone purchase are not eligible for recruiting and activation of such SIMs will not trigger automatic entry into this Prize Draw.

4. You are permitted to recruit up to 15 friends, or if you have previously recruited friends to giffgaff prior to the opening date of this Prize Draw, as many friends as it will take for you to become a Super Recruiter (a Super Recruiter is a giffgaff member who has recruited 15 or more new members to giffgaff during their membership) in order to be eligible for automatic entry to the Prize Draw. If you are already a Super Recruiter you are not eligible for automatic entry into our Prize Draw, and nor will your recruits be eligible for automatic entry.

5. You and a friend may instead enter our Prize Draw for free online by completing our online application form here, where you and your friend will both be required to provide your full names, email addresses, contact telephone number for SMS contact and dates of birth in order to be eligible for entry into the Prize Draw. You may submit up to 15 online application form entries, but please note that each separate entry must contain the details of a different friend to be eligible for entry into the Prize Draw.

6. The opening date for entries is 00.01 on 03/12/2018. The closing date of the Prize Draw is 23.59 on 31/12/2018. Entries received after this time will not be valid. Please note that for all participants, only 15 entries will be accepted in total, accross entry via the MGM scheme and the free entry route. For participants who enter via both available routes on the same day, the entries through the MGM referral route will be counted first.

7. giffgaff accepts no responsibility for entries not successfully completed due to a technical fault of any kind. We reserve the right to check all entrants are eligible, and to require such information as we consider reasonably necessary in order to do so. If we are not satisfied, you may not receive your prizes.

8. The winners will be chosen by random draw, performed by a computer process on 03/01/2019.

9. The winners will be notified by email or SMS (using details provided at entry) before 10/01/2019 and must provide their PayPal details (if they have won the £1,302 prize) to claim their prize. If a winner does not respond to us within 14 days of being notified by us, then the winner's prize will be forfeited and we will be entitled to select another winner in accordance with the process described above.

10. The Samsung Galaxy S9 prizes will be sent to the winners by recorded delivery post (or in the case of the £1,302 cash prize winners, by PayPal) within 14 days of being notified of their win and them providing us with their claim details.

11. The prizes for the winners are non-exchangeable, non-transferable and no cash alternatives are offered.

12. Where relevant, any tax payable as a result of the £1,302 cash prize being awarded or received will be the responsibility of the winner. Winners should seek independent financial advice prior to accepting a prize if this is a concern.

13. The decision of giffgaff regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it.

14. Participants are deemed to have accepted and agreed to be bound by these Terms upon entry. giffgaff reserves the right to refuse entry, or refuse to award a prize to anyone in breach of these Terms.

15. giffgaff may withdraw the Prize Draw or change its rules at any time without notice and without incurring any liability to any person who has entered or intended to enter the Prize Draw.

16. Personal data supplied during the course of this Prize Draw will only be processed as set out in giffgaff's Privacy Policy.

17. Each clause in these Terms operates separately. If any part is found by a court to be unreasonable or unenforceable the other parts will continue to apply.

18. The Prize Draw will be governed by English law and entrants to the Prize Draw submit to the jurisdiction of the English courts.

19. The promoter of this prize draw is giffgaff Limited of 260 Bath Road, Slough, Berkshire, SL1 4DX ("giffgaff", "we" or "our").

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giffgaff pioneers, contribution to the member panel - December 2018

These Terms and Conditions and the giffgaff Member Panel Terms and Conditions (together, "Terms") govern your completion of the giffgaff pioneers survey (the "Survey") and subsequent entry into a prize draw to win a £25 Amazon Voucher. Participation and/or email instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Introduction

1. These terms and conditions apply between you, an individual who has entered the promotion ("you"), and giffgaff Limited ("giffgaff", "our", "us", "we").

2. Members who have signed up to be part of giffgaff pioneers, (the members’ panel) from 19 December 2018 onwards, will receive an email with a link to complete a survey. Anyone who having received the email, completes the survey by 2 January 2019 will have their name added to a draw to win a £25 Amazon Voucher (the "Prize").

3. One member’s name will be selected at random and that member will receive the Prize. The successful member will be contacted by email on or around 09 January 2019. Selection of the winner of the Prize will be entirely at random. No correspondence will be entered into regarding this decision.

4. By completing the questionnaire, you agree to be bound by these terms and conditions.

Eligibility

5. On the date that you enter the promotion, you must be 16 years or over, a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

Your Information – Data Protection

6. Any information that you provide to us about yourself, (your personal data), will only be used by us in relation to the administration of the survey completion and the prize draw.. We will be the data controller in respect of your personal data. By completing the survey, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

General

7. The Prize cannot be exchanged or substituted for cash or anything else and you acknowledge that no sum is payable to you in relation to your completion of the survey.

8. giffgaff reserves the right to amend the Terms or withdraw the giving of the Prize at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Prize for an alternative of equal or greater value.

9. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.

10. Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

11. If either of us fails to enforce our rights under the Terms, it shall not prevent either of us from taking action later.

12. Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

13. We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

14. The Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Christmas Surviving Tips. Win a Samsung S9+ – December 2018

1. Introduction

These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

We’ve got a Samsung S9+ to give away to 1 lucky winner that enters our Christmas Surviving Tips competition. The competition is open from 9am, on 07/12/18 until 8am, on 14/12/18.

If you want to get your mitts on a Samsung S9+ then entering the competition is easy-peasy. All you have to do is send us a message on Instagram through DMs (make sure to send them to us (@giffgaffmobile) on Instagram DMs in a sentence or paragraph), with your top tip on how to survive Christmas. The top tip that has the most giffgaff characteristics of being, fun, quirky, honest and realistic that we are sent via our Instagram DMs will win the Samsung S9+.

2. Eligibility

On the date that you send us your message on Instagram, you must be 18 years or over, and to be entered into the prize draw you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

3. How your content will be used – permissions, rights and responsibilities

3.1 When telling us your top tip for surviving Christmas you are agreeing to let us use your top tip, and you give us (giffgaff) permission to use the relevant top tip in addition to your Instagram Handle which will be shown on the giffgaff Instagram account (here) for no more than 4 months.

3.2 Your content must not display any material which is:

          • 3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
          • 3.2.2. defamatory of any person, entity or organisation;
          • 3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
          • 3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
          • 3.2.5. otherwise offensive in the opinion of giffgaff;
          • 3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or
          • 3.2.7. related to the conduct of a business other than giffgaff.

3.3 We do not guarantee that your content will be used/published.

3.4 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your content so that it can be used to full effect throughout the world, by any and all means in media.

3.5 You agree that we may edit, copy, adapt or translate your top tips as we see fit.

3.6 We reserve the right, in our sole discretion, not to use your content for any reason and at any time, even if a publish date has been indicated to you.

3.7 Our decision as to whether your content is used is final and no correspondence will be entered into regarding this decision.

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your Instagram handle/Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the content that you have given us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your content, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

5. Prize Draw

5.1 Selection of the winner of the Samsung S9+ will be chosen by a giffgaff panel based on our judging criteria, where we will choose the Surviving Christmas top tip that has the most giffgaff characteristics of being, fun, quirky, honest and realistic . No correspondence will be entered into regarding this decision. Winners will be selected after midday on 14/12/18 and notified by Instagram Direct Message shortly thereafter.

5.2 The Prize will be sent by Royal Mail to UK addresses only and no liability will be accepted if the Prize is lost in transit.

5.3 The Prize cannot be exchanged or substituted for cash or anything else.

5.4 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

6. General

6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

6.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.

6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here..

6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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giffgaff pioneers, contribution to the member panel - November 2018

These Terms and Conditions and the giffgaff Member Panel Terms and Conditions (together, “Terms”) govern your completion of the giffgaff pioneers survey (the “Survey”) and subsequent entry into a prize draw to win a £25 Amazon Voucher. Participation and/or email instructions from part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Introduction

        1. These terms and conditions apply between you, an individual who has entered the Competition (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").
        2. Members who have signed up to be part of giffgaff pioneers, (the members’ panel) from 27 November onwards, will receive an email with a link to complete a survey. Anyone who having received the email, completes the survey by 11 December 2018 will have their name added to a draw to win a £25 Amazon Voucher (the “Prize”).
        3. One member’s name will be selected at random and that member will receive the Prize. The successful member will be contacted by email on or around 20 December 2018. Selection of the winner of the Prize will be entirely at random. No correspondence will be entered into regarding this decision.
        4. By completing the questionnaire, you agree to be bound by these terms and conditions.

Eligibility

        1. On the date that you enter the Competition, you must be 16 years or over, a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this Competition.

Your Information – Data Protection

        1. Any information that you provide to us about yourself, (your personal data), will only be used by us in relation to the administration of the survey completion and the prize draw.. We will be the data controller in respect of your personal data. By completing the survey, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

General

      1. The Prize cannot be exchanged or substituted for cash or anything else and you acknowledge that no sum is payable to you in relation to your completion of the survey.
      2. giffgaff reserves the right to amend the Terms or withdraw the giving of the Prize at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Prize for an alternative of equal or greater value. In the eve dresses only and no liability will be accepted if the Prize is lost in transit.
      3. n the event of any dispute giffgaff’s decision is final. No correspondence will be entered into. The Prize will be sent by Royal Mail to UK addresses only.
      4. Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.
      5. If either of us fails to enforce our rights under the Terms, it shall not prevent either of us from taking action later.
      6. Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
      7. We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.
      8. The Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Earn £10 free credit for your video feedback - November 2018

1. Introduction

1.1. These terms and conditions apply between you, an individual who has entered the Competition (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

1.2. Selected members (who have opted in to receive marketing), will receive an email with a link to a private giffgaff WhatsApp chat inviting them to send a feedback video in relation to their recent phone purchase. Anyone who, having received the email, follows the video guidelines and sends in a video by Wednesday 12th December 2018, will receive £10 free giffgaff credit added to their giffgaff account.

1.3. In order to receive £10 free credit members need to follow the video guidelines explained in the email.

1.4. By sending the feedback video, you agree to be bound by these terms and conditions.

2. Eligibility

On the date that send in the video, you must be 18 years or over, and to receive the free £10 credit you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

3. How your video(s) will be used – permissions, rights and responsibilities

3.1 When sending your feedback video to us, you are agreeing to let us use your video on the giffgaff website and marketing communications with other members to tell them about our member experiences of buying pre-owned phones. These member videos will help other members make better choices and learn from your experience.

3.2 Your video must not display any material which is:

3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

3.2.2. defamatory of any person, entity or organisation;

3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

3.2.5. otherwise offensive in the opinion of giffgaff;

3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

3.2.7. related to the conduct of a business other than giffgaff.

3.3 We do not guarantee that your video will be used/published.

3.4 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your video so that the content can be used to full effect throughout the world, by any and all means in media.

3.5 You agree that we may edit, copy, or adapt your video as we see fit.

3.6 We reserve the right, in our sole discretion,not to use your video for any reason and at any time, even if a publish date has been indicated to you.

3.7 Our decision as to whether or not you have adhered to the guidelines and your content is used is final and no correspondence will be entered into regarding this decision.

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your mobile/WhatsApp number and name (personal data), will only be used by us. We will be the data controller in respect of your personal data. By giving us permission to use your video, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here

5. Prize

5.2 The Prize of £10 free giffgaff credit cannot be exchanged or substituted for cash or anything else.

5.3 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

6. General

6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

6.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.

6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Free £10 goodybag offer when you buy a pre-owned phone - July 2018

Introduction

One Free £10 plan (goodybag) with every giffgaff marketplace phone purchased from giffgaff (the “Offer”)

Full Terms and Conditions.

These Terms and Conditions ("Terms") govern this Offer. You will be deemed to have accepted these Terms if you participate in the Offer. Please read the following Terms carefully and keep a copy for your information.

Eligibility & Participation

  1. This Offer is open to customers who make a device purchase from giffgaff’s Marketplace and who are UK residents, aged over 18. (“Eligible Customers“).
  2. To participate, Eligible Customers must buy a phone (an “Eligible Device“) directly from www.giffgaff.com, during the “Offer Period” which runs from 28 July 2018 until such time as giffgaff decides to withdraw the Offer (a “Qualifying Purchase“).
  3. Eligible Devices that are purchased and returned within the 21-day return period, do not qualify for the Offer.
  4. Purchases made through a third-party distributor are excluded and do not qualify for the Offer.
  5. The 30-day return period is only applicable to Qualifying Purchases made from eBay.co.uk.
  6. Eligible Customers who make a Qualifying Purchase (a “Participant”) will receive one £10 plan (goodybag) for free, which can be redeemed at giffgaff.com by activating the promotional SIM card provided with the device.
  7. One free £10 plan (goodybag) per Qualifying Purchase only.
  8. The free £10 plan (goodybag) is subject to availability at the point of redemption, whilst stocks last. giffgaff can't guarantee that the free £10 plan (goodybag) will remain available throughout the Offer Period. giffgaff reserves the right to amend this Offer at any time which may include the substitution of the free £10 plan (goodybag) for a suitable alternative.
  9. The free £10 plan (goodybag) lasts one calendar month once redeemed.
  10. Free £10 plan can only be applied to newly activated promotional SIM
  11. Existing members with an active SIM will receive £10 credit, applied from day 16 from purchase.

How to claim

  1. Participants must activate their promotional SIM on giffgaff.com via the activate a SIM link: https://www.giffgaff.com/activate.
  2. Participants must use the promotional SIM included with their Qualifying Purchase to receive one free £10 plan (goodybag) upon activation of that SIM.

Other important terms

  1. A Qualifying Purchase will be subject to its own terms and conditions and eligibility criteria. Participants should familiarise themselves with these before participating in this Offer.
  2. No applications from organised groups, third parties, agents, macros or other automated means, will be allowed. Incomplete applications or applications that are not in accordance with these Terms or the application instructions will be rejected.
  3. Entitlement to one free £10 plan (goodybag) is personal to the Participant and cannot be transferred. The free £10 plan (goodybag) has no monetary value and cannot be exchanged for cash.
  4. Responsibility is not accepted for applications damaged, lost, or delayed as a result of any computer hardware, network or software failure of any kind. Damage to or loss of the promotional SIM may result in the Participant being unable to use the free £10 plan (goodybag).
  5. Applicants should retain a copy of their receipt as proof of purchase.
  6. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time, without giving prior notice. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  7. giffgaff will not be liable for any loss in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  8. giffgaff's decision is final with regard to all promotional matters.
  9. By participating in the Offer, Participants consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Member has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here https://www.giffgaff.com/boiler-plate/privacy.
  10. By participating in the Offer, all Participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
  11. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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