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Promotions

From time to time we may invite you to take up offers, additional services or promotions. Those offers, additional services, or promotions may have additional terms and conditions

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giffgaff Black Friday 2019 - November 2019

The Offer

These Terms and Conditions and the giffgaff standard Terms and Conditions (together the “Terms”) govern this Offer. By participating in the Offer, all participants will be deemed to have read and accepted the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including any giffgaff promotional materials.

Please read the following carefully and keep a copy for your information:

  1. giffgaff will contact members (that have opted-in to receiving marketing communications from giffgaff) with details on discounts on selected phones (the “Additional Black Friday Phones”).
  2. The Offer will be valid while stocks last from 00:01 on 14th November 2019 to 00:00 5th December 2019 (the “Offer Period”).
  3. For the avoidance of doubt:
    • a. the discounts on the Additional Black Friday Phones may be in addition to any offers or discounts contained in any other giffgaff Black Friday related promotions; and
    • b. this Offer on the Additional Black Friday Phones is not exclusive to giffgaff members and may be claimed non-giffgaff members.
  4. This Offer is subject to availability and while stocks last.
  5. The savings for the Additional Black Friday Phones are:
    • a. based on giffgaff’s standard pricing for the Additional Black Friday Phones in the period preceding the Offer Period; and
    • b. deducted from the handset price and have no effect on credit or any goodybags.
  6. If a participant does not have an active giffgaff SIM at the time of purchase the participant will need to buy a minimum £10 goodybag with any new Black Friday Phone. This may be cancelled at anytime.
  7. By participating in the Offer, the participant acknowledges that any personal data submitted to giffgaff will be used for the purposes of the administration of this Offer and any other purposes to which the Participant has consented. Any personal data will at all times be kept in accordance with giffgaff’s Privacy Policy, which can be found here.
  8. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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giffgaff Black Friday “Sneak Peek” – November 2019

The Offer

These Terms and Conditions and the giffgaff standard Terms and Conditions (together the “Terms”) govern this Offer. By participating in the Offer, all participants will be deemed to have read and accepted the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including any giffgaff promotional materials.

Please read the following carefully and keep a copy for your information:

  1. giffgaff will contact members (that have opted-in to receiving marketing communications from giffgaff) with details on discounts on selected phones (the “Additional Black Friday Phones”).
  2. The Offer will be valid while stocks last from 00:01 on 14th November 2019 to 00:00 5th December 2019 (the “Offer Period”).
  3. For the avoidance of doubt:
    • a. the discounts on the Additional Black Friday Phones may be in addition to any offers or discounts contained in any other giffgaff Black Friday related promotions; and
    • b. this Offer on the Additional Black Friday Phones is not exclusive to giffgaff members and may be claimed non-giffgaff members.
  4. This Offer is subject to availability and while stocks last.
  5. The savings for the Additional Black Friday Phones are:
    • a. based on giffgaff’s standard pricing for the Additional Black Friday Phones in the period preceding the Offer Period; and
    • b. deducted from the handset price and have no effect on credit or any goodybags.
  6. If a participant does not have an active giffgaff SIM at the time of purchase the participant will need to buy a minimum £10 goodybag with any new Black Friday Phone. This may be cancelled at anytime.
  7. By participating in the Offer, the participant acknowledges that any personal data submitted to giffgaff will be used for the purposes of the administration of this Offer and any other purposes to which the Participant has consented. Any personal data will at all times be kept in accordance with giffgaff’s Privacy Policy, which can be found here.
  8. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Privacy notice - applicants for 5G experiment - November 2019

giffgaff is a "data controller".  This means that we are responsible for deciding how we hold and use your personal information.  You are being provided with a copy of this privacy notice because you have expressed an interest in participating in our 5G experiment (the “5G Experiment”).

This notice makes you aware of how and why your personal information will be used by giffgaff and how long it will be retained for.

The personal information we collect about you

In connection with your application for the 5G Experiment, we will collect, store, and use the following personal information about you:

The information you have provided to us including your name, title, address, telephone number, personal email address, date of birth, gender, interests and phone use habits.

Any other information you provide to us during any interviews, conversations, correspondence or surveys that you complete for us.

How we will use information about you

  • We will use the personal information we collect about you for the 5G Experiment to:
  • Assess your suitability for the 5G Experiment;
  • Communicate with you about the application process;
  • Keep records related to our selection process; and
  • Comply with legal or regulatory requirements.

How long will you keep my information for?

If you:

  • are not chosen as a final candidate for the 5G Experiment, we will retain your personal information until we have concluded the 5G Experiment: or
  • are chosen as a final candidate for the 5G Experiment, we will retain your personal information for a period of 18 months after the 5G Experiment has finished.

After this period, we will immediately destroy our records of your personal information.

Your rights and more information

Under certain circumstances, you have rights under data protection laws including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time.

If you are looking for more information on your rights, how we process your personal data and how to use them please see our privacy policy for more information: https://www.giffgaff.com/boiler-plate/privacy.

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Video review about your new phone for £10 free credit - October 2019

1. Introduction

 1.1. These terms and conditions (the “Terms”) apply between you, an individual who has participated in the promotion described in clause 1.2 (“you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

 1.3. In order to receive the £10 giffgaff credit the selected member must:

    1.3.1. send approximately 30sec-1min long video review, or any other length as detailed in our instructions to you, to the specified giffgaff WhatsApp number (the “Video Review”;
    1.3.2. follow any and all instructions provided in the instruction email (as referred to in clause 1.2 above); and
    1.3.3. follow any and all instructions provided by us to you over WhatsApp or any other means of communication.

 1.4. By sending the Video Review to us, you agree to be bound by these Terms.

2. Eligibility

 2.1. In order to be eligible for this promotion, on the date of sending the Video Review to us you must:

    2.1.1. be 18 years or over;
    2.1.2. be a UK resident; and
    2.1.3. not be a giffgaff employee, one of their family, or connected in any other way with the development of this promotion, giffgaff or any companies associated with giffgaff (such as Telefonica UK, trading as O2 in the UK).

 2.2. Submissions of Video Reviews from organised groups, third parties, agents, macros or other automated means, will not be allowed.

 2.3. We reserve the right to check all entrants are actually eligible in accordance with these Terms, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, we reserve the right not to transfer the £10 giffgaff credit to you.

3. How your Video Review will be used – permissions, rights and responsibilities

 3.1. In return for the sum of £10 giffgaff credit, you agree:

    3.1.1. to grant and assign (which means you transfer full ownership) to us all rights, title and interest in your Video Review so that the Video Review can be used by us to full effect throughout the world, by any and all means in any media; and
    3.1.2. to waive any moral rights that you may have in respect of the Video Review;

This means, and you agree, that after we pay you £10 giffgaff credit we may edit, copy, or adapt your Video Review as we see fit without informing or consulting you or paying you anything more than the £10 giffgaff credit.

 3.2. Your Video Review must not display any material which is:

    3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
    3.2.2. defamatory of any person, entity or organisation;
    3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
    3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
    3.2.5. otherwise offensive in the opinion of giffgaff;
    3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or
    3.2.7 related to the conduct of a business other than giffgaff.

 3.3. Our decision as to whether or not you have adhered to these Terms or any of our instructions is final and no correspondence will be entered into regarding our decision. For the avoidance of doubt you will not receive the £10 giffgaff credit if we consider that your video review does not adhere to these Terms or any instructions that we provide to you.

 3.4. We do not guarantee that your Video Review will be used by us. We reserve the right, in our sole discretion, not to use your Video Review for any reason and at any time, even if a publish date has been indicated to you.

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your mobile/WhatsApp number and name (personal data), will only be used by us. We will be the data controller in respect of your personal data. By giving us permission to use your Video Review, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

5. General

 5.1. The £10 giffgaff credit cannot be exchanged or substituted for cash or anything else.

 5.2. Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

 5.3. Subject to Clause 5.2, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

 5.4. Subject to Clause 5.2, our liability to you under these terms and conditions will not exceed £1,000.

 5.5. You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these Terms.

 5.6. If either of us fails to enforce our rights under these Terms, it shall not prevent either of us from taking action later.

 5.7. Each clause in these Terms operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

 5.8. We reserve the right to change these Terms from time to time. We will notify you of any changes to these Terms by posting them here.

 5.9. These Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")


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Halloween iPhone XR giveaway - October 2019

Take part in our Halloween ‘Great Choice’ adventure game (the “Adventure”) and send a free text message to 43430 containing the secret word found in the adventure for a chance to win one of two iPhone XR 128GB (the "Prize Draw").

These Terms and Conditions ("Terms") govern our Prize Draw. Please read the following Terms carefully and keep a copy for your information.

      1. The Prize Draw is open to all UK residents, who are members of giffgaff and aged 18 years or over, except employees of giffgaff, their families, agents or any third party directly associated with the administration of the Prize Draw.
      1. There are two Apple iPhone XR 128GB phones up for grabs.
      1. In order to trigger automatic free entry into the Prize Draw, you must text the keyword(s) specified at the end of the adventure to 43430. You will receive a follow-up text to confirm that you have successfully entered the Prize Draw. 
      1. The Prize Draw is limited to one (1) entry per giffgaff member. 
      1. The opening date for entries is 00.01 on 28th October 2019. The closing date of the Prize Draw is at 23.59 on 3rd November 2019. Entries received after this time will not be valid.

      2. giffgaff accepts no responsibility for entries not successfully completed due to a technical fault of any kind. We reserve the right to check all entrants are eligible, and to require such information as we consider reasonably necessary in order to do so. If we are not satisfied, you may not receive your prizes.

      3. The winners will be chosen by random draw, performed by a computer process on 4th November

      4. The winners will be notified by email or SMS (using details provided at entry or associated with the winning member accounts) before 8th November 2019 and must provide their postal address to claim their prize. If a winning member does not respond within 14 days of being notified by us, then that prize will be forfeited and we will be entitled to select another winner in accordance with the process described above.

      5. The prizes will be sent to the winners by recorded delivery post within 14 days of being notified of their win and them providing us with their claim details.

      6. The prizes for the winners are non-exchangeable, non-transferable and no cash alternatives are offered. giffgaff may replace prizes with an alternative prize of equal or higher value if circumstances beyond giffgaff's control makes it necessary to do so.

      7. The decision of giffgaff regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it.

      8. Participants are deemed to have accepted and agreed to be bound by these Terms upon entry. giffgaff reserves the right to refuse entry, or refuse to award a prize to anyone in breach of these Terms.

      9. giffgaff may withdraw the Prize Draw or change its rules at any time without notice and without incurring any liability to any person who has entered or intended to enter the Prize Draw.

      10. Personal data supplied during the course of this Prize Draw will only be processed as set out in giffgaff's Privacy Policy.

      11.  The winners may be required to participate in all reasonable promotional activity (such as publicity and photography). By entering the promotion, you consent to the Promoter using your name and photograph in promotional material.

      12. The name and county of residence of the winners can be obtained by writing to giffgaff member comms at our registered office address which is 260 Bath Road, Slough, Berkshire, SL1 4DX.

      13. Each clause in these Terms operates separately. If any part is found by a court to be unreasonable or unenforceable the other parts will continue to apply.

      14. The Prize Draw will be governed by and construed in accordance with English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts.

Promoter: giffgaff Limited of 260 Bath Road, Slough, Berkshire, SL1 4DX ("giffgaff", "we", "us" or "our").

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Samsung Galaxy Buds promotion - October 2019

Claim free Galaxy Buds, redeem via Samsung Members App within 30 days of purchase

The offer

These Terms and Conditions and the giffgaff standard Terms and Conditions (together the "Terms") govern this Offer. By participating in the Offer, all participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.

Please read the following terms carefully and keep a copy for your information.

1. Claim free Galaxy Buds when you buy selected Eligible Devices between 06:00 on 10th October 2019 and, subject to clause 6 below, 23:59 on 23rd October 2019 from us (the “Offer”).

2. Redemption steps will be sent via email within 24 hours of purchase of the Eligible Device.

3. Eligible Devices for this Offer are brand new (i.e. not refurbished or used):

          1. Samsung Galaxy S10
          2. Samsung Galaxy S10e
          3. Samsung Galaxy S10+
          4. Samsung Galaxy Note10
          5. Samsung Galaxy Note10+

4. For full details of the terms and conditions, please visit Samsung’s website. The link can be found here.

5. Eligible Devices that are purchased and returned under our Returns Policy or otherwise returned, do not qualify for this Offer.

6. This Offer is subject to availability and may be terminated early by giffgaff at any time before the end date stated in clause 1 above.

7. By participating in the Offer any personal data that you submit to us will at all times be kept in accordance with our Privacy Policy, which can be found here.

8. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time.

9. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.

10. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Apple iPhone trade in promotion - August 2019

Get  up to £100 extra cash for your old phone when you buy a brand newApple iPhone XR, XS or XS Max

The offer

These Terms and Conditions and the giffgaff standard Terms and Conditions (together the "Terms") govern this Offer. By participating in the Offer, all participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.

Please read the following terms carefully and keep a copy for your information.

1. Get a promo code for up to an extra £100 when you trade-in your Eligible Trade-In iPhone with us and you buy selected Eligible Devices between 06:00 on 19th August 2019 and, subject to clause 11 below, 23:59 on 28th September 2019 from us (the “Offer”).

2. The promo code and redemption steps will be sent via e-mail within 21 days after the delivery of the Eligible Device.

3. Eligible Devices for this Offer are brand new (i.e. not refurbished or used):

              1. Apple iPhone XR
              2. Apple iPhone XS
              3. Apple iPhone XS Max

4. Eligible Trade-In iPhones for this Offer are:

              1. Apple iPhone SE
              2. Apple iPhone 6
              3. Apple iPhone 6S
              4. Apple iPhone 6S+
              5. Apple iPhone 7 or 7+
              6. Apple iPhone 8 or 8+

5. The promo code must be used at the checkout section of the “Sell my phone” page on the giffgaff website for the extra cash to be applied.

6. In order to qualify for the Offer, the Eligible Trade-In iPhone must be, as a minimum, in fully functioning working order (i.e. with no internal hardware or software issues that prevent the Eligible Trade-In iPhone from switching on or from being used for ordinary, non-commercial purposes, such as a phone that is IMEI blocked) and you must be the valid legal owner of the Eligible Trade-In iPhone.

7. The Offer is also subject to giffgaff’s Sell my phone terms and conditions, found here.

8. Entitlement to the promo code is personal to the participant and cannot be transferred.

9. The promo code will only be applied once per order.

10. Eligible Devices that are purchased and returned under our Returns Policy or otherwise returned, do not qualify for this Offer.

11. This Offer is subject to availability and may be terminated early by giffgaff at any time before the end date stated in clause 1 above.

12. By participating in the Offer any personal data that you submit to us will at all times be kept in accordance with our Privacy Policy, which can be found here.

13. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.

14. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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giffgaff Community Projects - August 2019

A chance to win giffgaff’s support for a cause in your community

            1. Promoter

giffgaff Limited of 260 Bath Road, Slough, Berkshire, SL1 4DX ("giffgaff", "our", "us", "we").

            1. The Competition

Win giffgaff’s support for a community project or initiative that’s close to your heart.

            1. How to Enter

3.1. The competition will run from the 12th of August 2019 (the "Opening Date") to 19 August 2019 (the "Closing Date").

3.2. All competition applications must be submitted here by no later than midnight on the Closing Date. All competition entries received after the Closing Data are automatically disqualified.

3.3. The application form here contains a number of survey questions to enable you to tell us more about your community project or initiative and explain why it’s close to your heart. We are interested in hearing about causes that spread the love in the community, initiatives that champion local people or places, or the causes that just don’t get the recognition they deserve; we want to unearth great stories of dedication, love, sacrifice and most of all community spirit. 

3.4. Ideas may be submitted under the following four categories, and we’ll pick one winner that will receive our support from each of the four categories (so in total there will be four winners):

            • Getting Active 
            • Community Heroes
            • Arts & Culture
            • Wild Card 

3.5. No purchase necessary.

3.6. The Promoter will not accept:

3.6.1. responsibility for competition entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or

3.6.2. proof of transmission as proof of receipt of entry to the competition.

3.7. By submitting a competition entry, you are agreeing to be bound by these terms and conditions.

3.8. The winners will be chosen by a panel of four experts, each of whom is a “social advocate” who has already achieved great things in their own community and is well known for doing so. The decision by the panel (acting reasonably) will be final.

            1. Eligibility

4.1. The competition is only open to all UK residents aged 18 years or over, except:

4.1.1. our employees or employees of our holding or subsidiary companies;

4.1.2. employees of our agents or suppliers or their holding or subsidiary companies, who are professionally connected with the competition or its administration; or

4.1.3. members of the immediate families or households of paragraphs 4.1.1 and 4.1.2 above.

4.2. In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize. We may require you to provide proof that you are eligible to enter the competition.

4.3. There is a limit of one entry per person.

4.4. Competition entries from organised groups, third parties, agents, macros or other automated means, will not be allowed.

4.5. The cause/ initiative must be suggested by an existing member, but the cause itself doesn’t have to be run by that person.

4.6. The suggestion must represent a community of some kind (be that a club, an organisation or an initiative) - it can be informal or formal, but it must have a shared objective for positive change, not a loose band of people and not a corporate company. 

4.7. There must be an opportunity to increase the impact of the community or initiative if giffgaff gave support 

4.8. It doesn’t have to be a registered charity. Smaller registered charities may apply.

4.9. We reserve the right to disqualify you and/or your project/initiative if your conduct is contrary to the spirit or intention of the initiative.

4.10. Competition entries cannot be returned.

            1. The Prize

5.1. The prize is the support of giffgaff in relation to your chosen community project or initiative. Support may take the form of:

5.1.1.Expert support, which is likely to include a minimum of one visit or Skype call by a panel member to a winning project/initiative within six months of the winners being announced and one visit or call from a member of the giffgaff team within the same time period.

5.1.2.Funding of up to £5,000 for each of the four winners. Funds will be provided upon receipt of an appropriate plan or case (as submitted in the application) as to what the money will be put towards (which must be a charitable purpose only). giffgaff is under no obligation to provide the maximum sum of £5,000 or any funding at all. Should it transpire that funds have been used towards non-charitable purposes, they must be immediately paid back.

5.1.3.Marketing support, which is likely to include: an announcement of the project/initiative’s win to the press; giffgaff’s promotion of the winning project/initiative on its social channels a minimum of 3 times each in the 6 months following the announcement of the winners. This is likely to include images showing progress and use of relevant social handles and hashtags. 

5.2. You will be responsible for ensuring that you and any other relevant individuals are available on specified dates to meet with our panel.

5.3. The Prize is subject to availability.

5.4. The Prize is not negotiable or transferable.

            1. Winners

6.1. As at the date of the launch of this competition our intention is to choose up to four winners – one in each category. However, we reserve the right to choose any number of winners including fewer than four or none at all.

6.2. Our decision is final and no correspondence or discussion will be entered into.

6.3. The winners of the competition will be announced on our Community Projects homepage on 6 September (Announcement Date).

6.4. We will contact the winners personally as soon as practicable after the Announcement Date, using the email address provided with the competition entry.

            1. Claiming the Prize

7.1. We will make all reasonable efforts to contact the winners. If we are not able to contact the winners using such efforts or the winners are not available to receive the support, i.e. meet with us or members of our expert panel, we reserve the right to offer the prize to the next eligible entrant selected from the entries that were received before the Closing Date.

7.2. The Promoter does not accept any responsibility if you are not able to take up the Prize.

            1. Permissions, Ownership of Competition Entries and Intellectual Property Rights

8.1.  By submitting your competition application and any accompanying material, you agree:

8.1.1. to grant us exclusive permission to use your competition entry/application and any images or recordings of you and your nominated project/initiative (Footage) for advertisement purposes on our social profiles (twitter.com/giffgaff, instagram.com/giffgaffmobile or facebook.com/giffgaffmobile);

8.1.2. to grant us permission to show your and/or your nominated project/initiative name and social media handles on our social profiles (twitter.com/giffgaff, instagram.com/giffgaffmobile or facebook.com/giffgaffmobile);

8.1.3. to permanently and without charging us any money now or in the future, assign (which means you transfer ownership) to us all rights, title and interest in and to your competition application/entry and any Footage so that it can be used to full effect throughout the world, by any and all means in media;

8.1.4. to waive all moral rights in and to your competition entry;

8.1.5. that we may edit, copy, adapt or translate your competition entry or Footage as we see fit; and

8.1.6. to give your consent to you and/or your nominated project/initiative being filmed throughout your receipt of support from us.

8.2. Our decision as to whether your competition entry is used is final and no correspondence will be entered into regarding this decision.

8.3. Your competition entry must not display any material which is:

8.3.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

8.3.2. defamatory of any person, entity or organisation;

8.3.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

8.3.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

8.3.5. otherwise offensive in the opinion of giffgaff;

8.3.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

8.3.7. related to the conduct of a business other than giffgaff.

            1. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your social handles and name (personal data), will only be used by us so that we can approve and arrange for publication of the content that you have given us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your content, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here https://www.giffgaff.com/boiler-plate/privacy.

            1. General

10.1. Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

10.2. Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

10.3. Our liability to you under these terms and conditions will not exceed £1,000.

10.4. You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

10.5. If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

10.6. Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

10.7. We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

10.8. These terms and conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

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August 2019 - Double Credit (£10) for Share the Love (MGM) and Super Recruiter activations promotion (the "Offer") – Full Terms and Conditions.

These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information. 

Eligibility & Participation

            1. New members who join giffgaff through the Member get Member (“MGM”) or Super Recruiter channel will be rewarded with an additional £5 bonus airtime credit on top of their current £5 bonus airtime credit reward (£10 bonus credit in total).
            2. £5 credit will be granted immediately upon activation and a second £5 credit will be granted within 72 hours of your friend activating a SIM.
            3. New members must activate an eligible SIM between 00.00 on Thursday 1st August and 23.59 on Saturday 31st August 2019 in order to be eligible for the additional £5 bonus credit.

Other important terms

            • In addition to these terms, the standard Member get Member terms and Super Recruiter terms apply.
            • giffgaff reserves the right to amend these Terms and Offer, exclude certain members from participation, or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
            • giffgaff will not be liable for any loss in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
            • giffgaff's decision is final with regard to all promotional matters.
            • By participating in the Offer, Participants consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Member has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.
            • All participants in the Offer will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other terms or communications, including promotional materials.
            • These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff”)

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A chance to win a Google Pixel 3 - July 2019

giffgaff x Luke Cutforth

                          1. Introduction

These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we"). 

We’ve got 1 Google Pixel 3 (the “Prize”) to give away to each of two lucky winners that enter our giffgaff x Luke Cutforth competition. The competition is open from 12pm, on 12/07/19 until 9am, on 22/07/19.

To be in with a chance of winning the Prize, all you have to do is follow giffgaff on Instagram (https://www.instagram.com/giffgaffmobile/), and comment on the post telling us what control means to you. The two winners will be selected at random and notified on 22/07/19 and we’ll also announce the winners on our Instagram profile via stories. 

                          1. Eligibility

On the date that you enter you must be 18 years or over, and to be entered into the prize draw you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

                          1. How your content will be used – permissions, rights and responsibilities

3.1 When entering the giffgaff x Luke Cutforth you are agreeing to let us use your Instagram name, and you give us (giffgaff) permission to use the relevant Instagram Handle which may be shown on the giffgaff Instagram account (https://www.instagram.com/giffgaffmobile/) for no more than 4 months.

3.2 Your content must not display any material which is:

3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

3.2.2. defamatory of any person, entity or organisation;

3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

3.2.5. otherwise offensive in the opinion of giffgaff;

3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

3.2.7. related to the conduct of a business other than giffgaff.

3.3 We do not guarantee that your content will be used/published.

3.4 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your content so that it can be used to full effect throughout the world, by any and all means in media. 

3.5 You agree that we may edit, copy, adapt or translate your instagram post as we see fit. 

3.6 We reserve the right, in our sole discretion, not to use your content for any reason and at any time, even if a publish date has been indicated to you. 

3.7 Our decision as to the winner and/or whether content is used is final and no correspondence will be entered into regarding this decision.

                          1. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your Instagram handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the content (should we decide to do so) that you have given us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your content, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here https://www.giffgaff.com/boiler-plate/privacy.

                          1. Prize Draw

5.1 Selection of the winners of the Google Pixel 3 will be chosen by random. Winners will be selected after 12pm, on 22/07/19 and notified by Instagram DM shortly thereafter. 

5.2 The Prize will be sent by Royal Mail to UK addresses only and no liability will be accepted if the Prize is lost in transit.

5.3 The Prize cannot be exchanged or substituted for cash or anything else.

5.4 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

                          1. General

6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

6.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.

6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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40GB at £20 (Double Data) - July 2019

"Double Data" for new and existing members who make a purchase of a £20 or £25 goodybag (the "Offer") – Full Terms and Conditions

These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Eligibility & Participation

                          1. This Offer is available to both new and existing giffgaff members who are resident in the UK.
                          2. To take advantage of the Offer, a member must purchase a £20 or £25 goodybag or already have purchased a £20 or £25 goodybag and set it to recur, or already made a queued £20 or £25 goodybag purchase.
                          3. For new or existing members who make a new purchase of a £20 or £25 goodybag, the Offer will immediately take effect.
                          4. In respect of existing members who currently have a £20 or £25 goodybag which they have set to recur or where they have queued a subsequent £20 or £25 goodybag, the Offer will take effect from the beginning of the new goodybag (as opposed to being added to the current goodybag).

The Offer

                          1. Members who purchase or repurchase/recur/queue a £20 or £25 goodybag will receive twice the amount of full speed data allowance usually received from a £20 or £25 goodybag (i.e. rather than receiving 20GB of data, the member will receive 40GB). 
                          2. In relation to the £20 goodybag, any data usage above this 40GB will be charged at 5p/MB in accordance with giffgaff's standard terms and conditions.
                          3. For the £25 goodybag, after the new 40GB limit of full-speed data has been reached, the member will experience a reduced data speed of 384kbps from 8am to Midnight. This is in line with the £25 goodybag's standard terms.
                          4. For both the £20 and £25 goodybags, the additional 20GB of goodybag data will not be available for use outside of the UK. 
                          5. For roaming in the EU and selected destinations, once 20GB full speed has been used on both the £20 and £25 goodybag, members will be charged 0.46p/MB. This is in line with the £20 and £25 goodybags' standard terms.

Other important terms

                          1. giffgaff reserves the right to amend these Terms and Offer or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
                          2. giffgaff will not be liable for any loss in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
                          3. By participating in the Offer, participants consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Member has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here
                          4. All participants in the Offer will be deemed to have accepted and be bound by these Terms as well as giffgaff's standard terms and conditions found at www.giffgaff.com. These Terms and giffgaff’s standard terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
                          5. If any of these terms and conditions is found by a court or regulator to be invalid or unenforceable the other provisions shall continue to apply. 
                          6. These Terms shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Samsung Blue Rewards. Cashback on selected Samsung devices - May 2019

Terms and Conditions for Samsung Blue Rewards (the "Offer")

Eligibility and Participation

                            1. The Offer is open to UK residents, aged over 18 who participate in this Offer ("Participants").
                            2. Participants must purchase a new condition Samsung Galaxy A20e, Samsung Galaxy A40, Samsung Galaxy A50, Samsung Galaxy A70 (each an"Eligible Device") directly from giffgaff.co.uk, in the period specified below (the "Offer Period"). A purchase can be made using any of the purchase options available on giffgaff.co.uk at the point of purchase.
                            3. Eligible Devices that are purchased and returned within the Change of Mind period, do not qualify for this Offer.

Offer Period

                            1. The Offer is available on Eligible Devices bought between the 17 May 2019 and 27 June 2019.
                            2. The Redemption Period is from the 17 May 2019 and 27 June 2019.

How to claim

                          1. Buy an Eligible Device directly from giffgaff.co.uk during the Offer Period.
                          2. Visit www.samsungcashback.com
                          3. Complete and submit the claim form by:
                            • Providing the IMEI or Serial Number of your new eligible device
                            • Uploading a copy of your proof of purchase (under view details)

Other important terms

                          1. The Offer is subject to additional, separate terms and conditions and eligibility criteria as set out by Samsung here. Participants should familiarise themselves with these before participating in this Offer.
                          2. Participants should retain a copy of their receipt or order confirmation as proof of purchase.
                          3. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
                          4. giffgaff will not be liable for any loss in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
                          5. By participating in the Offer, all Participants will be deemed to have accepted and be bound by these Terms and the Samsung terms.
                          6. By participating in the Offer, members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Participant has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.
                          7. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

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giffgaff Big Potato Quiz - May 2019

A chance for three people to win Two Big Potato board games each - Obama Llama and Weird Things Humans Search For

                          1. Introduction

These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

We’ve got Two Big Potato board games - Obama Llama and Weird Things Humans Search For (the “Prize”) to give away to 3 lucky winners that enter our giffgaff Big Potato Quiz competition. The competition is open from 10am, on 13/05/19 until 10am, on 14/05/19.

To be in with a chance of winning the Prize, all you have to do is play our giffgaff Big Potato Quiz on our Instagram story. The winner will be the entrant that has answered the most correct questions in our giffgaff Big Potato Quiz. If there are multiple people who have answered the same amount of questions correctly at the end, those participants will then be entered into a random draw to choose the winner. The winner will be notified on 15/05/19 and we’ll also announce the winner on our Instagram profile.

                          1. Eligibility

On the date that you enter you must be 18 years or over, and to be entered into the prize draw you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

                          1. How your content will be used – permissions, rights and responsibilities

3.1 When entering the giffgaff Big Potato Quiz you are agreeing to let us use your Instagram name, and you give us (giffgaff) permission to use the relevant Instagram Handle which may be shown on the giffgaff Instagram account (https://www.instagram.com/giffgaffmobile/) for no more than 4 months.

3.2 Your content must not display any material which is:

o 3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

o 3.2.2. defamatory of any person, entity or organisation;

o 3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

o3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

o 3.2.5. otherwise offensive in the opinion of giffgaff;

o 3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

o 3.2.7. related to the conduct of a business other than giffgaff.

3.3 We do not guarantee that your content will be used/published.

3.4 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your content so that it can be used to full effect throughout the world, by any and all means in media.

3.5 You agree that we may edit, copy, adapt or translate your contribution as we see fit.

3.6 We reserve the right, in our sole discretion, not to use your content for any reason and at any time, even if a publish date has been indicated to you.

3.7 Our decision as to the winner of the quiz and/or whether content is used is final and no correspondence will be entered into regarding this decision.

                          1. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your twitter handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the content that you have given us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your content, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here https://www.giffgaff.com/boiler-plate/privacy.

                          1. Prize Draw

5.1 Selection of the winners of the Two Big Potato board games - Obama Llama and Weird Things Humans Search For will be chosen on the basis of the most correct questions answered in our giffgaff Big Potato Quiz. If there are multiple people who have answered the same amount of questions correctly at the end, those participants will then be entered in a random draw to choose the winner. Winner will be selected after 12pm, on 15/05/19 and notified by Instagram DM shortly thereafter.

5.2 The Prize will be sent by Royal Mail to UK addresses only and no liability will be accepted if the Prize is lost in transit.

5.3 The Prize cannot be exchanged or substituted for cash or anything else.

5.4 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

                          1. General

6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

6.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.

6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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MGM May Prize Draw Terms and Conditions – May 2019

Recruit a friend through our "Member Get Member" ("MGM") referral scheme or enter free online and you and your friend will be entered together for a chance to win one of five pairs of fabulous goodybags of prizes, worth over £2,500, as voted for by our Members (the "Prize Draw").

These Terms and Conditions ("Terms") govern our Prize Draw. Please read the following Terms carefully and keep a copy for your information.

1. The Prize Draw is open to all UK residents aged 18 years or over, except employees of giffgaff, their families, agents or any third party directly associated with administration of the Prize Draw.

2. There are five (5) pairs of goodybags of prizes (10 in total) up for grabs by you and the friend you recruited. Each goodybag of prizes will contain an Apple iPhone XR 128GB plus the six prizes voted for by members which shall include:

a. a Red Letter Days double land away flying lesson;

b. a Nintendo Switch bundle (includes a Nintendo Switch console with Neon Blue/Neon Red Joy-Con Controllers and Rayman Legends: Definitive Edition);

c. vouchers for Netflix Premium for a year;

d. a Whittard The Tea Discovery Collection gift set

e. a MacBook Air (8GB memory and 128GB storage); and

f. a Hotel Chocolat "The Everything" Sleekster Chocolate Gift Box

3. Please note that the flying lesson prize will be subject to separate additional terms and conditions that winners will need to agree to before claiming the prize. giffgaff cannot be responsible for (i) the safety standards or the quality or delivery of the prize; (ii) any cancellation, postponement or alteration of the prize for reasons beyond the operator's control including for weather related reasons or mechanical failure; or (iii) for any loss or damage suffered by you whilst participating in the prize, for which the operator shall be solely responsible.

4. In order to trigger automatic entry into the Prize Draw, your friend must activate an eligible MGM giffgaff SIM card registered to your account, activating either the SIM sent to you when you first activated your account or any SIM ordered from https://www.giffgaff.com/spread and make a qualifying purchase in order to activate the SIM (minimum spend of £5). Activations must be in accordance with our usual MGM terms which can be found here. Please note that SIMs that are provided with a mobile phone purchase are not eligible for recruiting and activation of such SIMs will not trigger automatic entry into this Prize Draw.

5. Each friend you recruit, up to a maximum of 15, will result in an automatic entry to the Prize Draw. If you are already a Super Recruiter (a Super Recruiter is a giffgaff member who has recruited 15 or more new members to giffgaff during their membership), you are also eligible for automatic entry into our Prize Draw (up to the stated limit of 15 entries).

6. You and a friend may also enter our Prize Draw for free online by completing our online application form here. This entry method will require the contact details for both you and your friend, including your full names, email addresses, contact telephone number for SMS contact and dates of birth. You may submit an entry for each friend recruited, up to a maximum of 15. Please note, that regardless of which entry method used, there will be a limit of one entry per friend recruited to a maximum of 15 friends. Entering using both methods will not result in two entries.

7. The opening date for entries is 00.01 on 1st May 2019. The closing date of the Prize Draw is at 23.59 on 31st May 2019. Entries received after this time will not be valid. Please note that for all participants, only 15 entries will be accepted in total, across entry via both the MGM scheme and the free entry route. For participants who enter via both available routes on the same day, the entries through the MGM referral route will be counted and the duplicate entry will be discarded.

8. giffgaff accepts no responsibility for entries not successfully completed due to a technical fault of any kind. We reserve the right to check all entrants are eligible, and to require such information as we consider reasonably necessary in order to do so. If we are not satisfied, you may not receive your prizes.

9. The winners will be chosen by random draw, performed by a computer process on 5 June 2019.

10. The winners will be notified by email or SMS (using details provided at entry or associated with the winning member accounts) before 12 June 2019 and must provide their address to claim their prize. If each member of a winning pair does not respond within 14 days of being notified by us, then that winning pair's prizes will be forfeited and we will be entitled to select another pair of winners in accordance with the process described above.

11. The prizes will be sent to the winners by recorded delivery post within 14 days of being notified of their win and them providing us with their claim details.

12. The prizes for the winners are non-exchangeable, non-transferable and no cash alternatives are offered. giffgaff may replace prizes with an alternative prize of equal or higher value if circumstances beyond giffgaff's control makes it necessary to do so.

13. The decision of giffgaff regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it.

14. Participants are deemed to have accepted and agreed to be bound by these Terms upon entry. giffgaff reserves the right to refuse entry, or refuse to award a prize to anyone in breach of these Terms.

15. giffgaff may withdraw the Prize Draw or change its rules at any time without notice and without incurring any liability to any person who has entered or intended to enter the Prize Draw.

16. Personal data supplied during the course of this Prize Draw will only be processed as set out in giffgaff's Privacy Policy.

17. The winners may be required to participate in all reasonable promotional activity (such as publicity and photography). By entering the promotion, you consent to the Promoter using your name and photograph in promotional material.

18. The name and county of residence of the winners can be obtained by writing to giffgaff member comms at our registered office address which is 260 Bath Road, Slough, Berkshire, SL1 4DX.

19. Each clause in these Terms operates separately. If any part is found by a court to be unreasonable or unenforceable the other parts will continue to apply.

20. The Prize Draw will be governed by and construed in accordance with English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts.

Promoter: giffgaff Limited of 260 Bath Road, Slough, Berkshire, SL1 4DX ("giffgaff", "we", "us" or "our").


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£10 Bonus Credit for members who get members (MGM) - May 2019

Between 1 May – 31 May 2019 (the "Offer") 

These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Eligibility & Participation

      1. Members who bring a friend on to giffgaff through the Member get Member (“MGM”) channel will be rewarded with an additional £10 bonus airtime credit on top of their standard £5 Payback.
      2. Members are permitted to recruit up to 15 friends, or if you have previously recruited friends to giffgaff prior to the opening date of this Offer, as many friends as it will take you to become a Super Recruiter (a Super Recruiter is a giffgaff member who has recruited 15 or more new members to giffgaff during their membership) between 00.01 on Wednesday 1st May 2019 and 23.59 on Friday 31st May 2019 in order to be eligible for this Offer.
      3. The £10 bonus credit will be granted within 72 hours of their friend activating a SIM.
      4. New members must activate an eligible SIM between 00.01 on Wednesday 1st May 2019 and 23.59 on Friday 31st May 2019 in order for the recruiter to qualify for the bonus £10 airtime credit.

Other important terms

      1. Standard Member get Member terms apply.
      2. giffgaff reserves the right to amend these Terms and Offer or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
      3. giffgaff will not be liable for any loss in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
      4. giffgaff's decision is final with regard to all promotional matters.
      5. By participating in the Offer, participants consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Member has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.
      6. All participants in the Offer will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
      7. These Terms shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

Member choice: 'Would you rather' votes - May 2019

The offer

      1. giffgaff is letting you decide which prizes you could win in our upcoming May "Member Get Member" prize draw promotion (the "Prize Draw"). There will be six votes occurring between 22 April 2019 and 29 April 2019, where you will be given the choice of two potential prizes to vote for to be included in the five pairs of goodybags of prizes up for grabs in our Prize Draw.

      2. By submitting a vote all voters are bound by these Terms and Conditions ("Terms"), which may be amended or varied at any time by giffgaff.

      3. To be eligible to vote:

3.1 be old enough to use the platform in question;

3.2 you must live in the UK;

3.3 you, your parents/guardians or family members must not be employees of giffgaff, any other company associated with the vote or their respective associated companies or agents; and

3.4 you must be a member of the giffgaff community.

      1. In order to vote, you must access our online web application via the giffgaff community or the giffgaff website.
      2. Voting will open at 00:01 (GMT) on 22 April 2019 and close at 23:59 (GMT) on 29 April 2019. Votes made outside this period will not be counted. Any votes registered outside the announced voting times, which will be listed online, will not count.

      3. This is not a competition and there will be no prize. By voting you are merely assisting to determine the prizes for the Prize Draw.

      4. Any eligible vote received in response to either prize option will count as a vote towards the relevant prize option. The prize option with the most votes wins and will be featured in our May prize draw.

      5. Only a registered giffgaff member may vote. By submitting a vote via the giffgaff community page or the giffgaff website, voters also agree to abide by giffgaff's Terms & Conditions (https://www.giffgaff.com/terms) and Privacy Policy.

      6. giffgaff will announce the results of all six votes via a post on the giffgaff community page at the end of the voting period on 30 April 2019.

      7. Only votes from individuals will be accepted. Any votes that giffgaff believes have (i) been made via participation in a syndicate or (ii) via any form of machine assisted intervention enabling computer generated multiple votes, will be disqualified. giffgaff reserves the absolute right to disqualify votes if it has reasonable grounds to suspect that fraudulent voting has occurred or if it considers there has been any deliberate attempt to manipulate the result.

      8. giffgaff cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any on-line system, server, provider or otherwise which may result in any vote being lost or not properly registered or recorded.

      9. Any personal data supplied by you during the voting process will only be processed by giffgaff as set out in giffgaff's Privacy Policy.

      10. These Terms shall be governed by and construed in accordance with English law and voters agree to submit to the exclusive jurisdiction of the courts of the English courts.

14. Any queries regarding the vote should be addressed to: giffgaff Limited of 260 Bath Road, Slough, Berkshire, SL1 4DX.

Free Love2Shop Voucher - March 2019

When you buy selected Huawei Phones

The offer

These Terms and Conditions and the giffgaff standard Terms and Conditions ("Terms") govern this Offer. By participating in the Offer, all participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.

Please read the following terms carefully and keep a copy for your information.

      1. Claim a free Love2Shop voucher (“Free gift”) on Eligible Devices while stocks last between 06:00 on 21st March 2019 and 23:59 on 10th April 2019. The amount of the voucher to be provided is specified against the relevant device at 3. below.
      2. Voucher code and redemption steps will be sent via e-mail and SMS, 21 days after device delivery.
      3. Eligible Devices for this promotion are:
        • Huawei P20
          £60 Love2Shop Voucher
        • Huawei P20 Pro
          £40 Love2Shop Voucher
        • Huawei P20 Lite
          £30 Love2Shop Voucher
        • Huawei Mate 20 Pro
          £40 Love2Shop Voucher
      4. Entitlement to the Free Gift is personal to the participant and cannot be transferred. The Free Gift cannot be exchanged for cash or other alternatives.
      5. Eligible Devices that are purchased and returned under our Returns Policy or otherwise returned, do not qualify for this Offer and the Free Gift must not be redeemed.
      6. We reserve the right to withhold from Participants a refund or a portion thereof on any Eligible Devices that are returned to us in circumstances where the Free Gift has been redeemed. giffgaff reserves the right to remove promotional material from circulation, amend the Terms or withdraw the Offer at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Free Gift for an alternative of equal or greater value. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
      7. This Offer cannot be redeemed for cash or other alternatives and may not be used in conjunction with another offer.
      8. Love2Shop Terms and Conditions apply at all times in relation to redemption and usage of the Free Gift and participants should familiarise themselves with these here
      9. This Offer is subject to availability and while stocks last.
      10. By participating in the Offer, Members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Participant has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here https://www.giffgaff.com/boiler-plate/privacy.
      11. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

PROMOTER: giffgaff Limited, 260 Bath Road, Slough SL1 4DX.

[Top]

Phone trade in - March 2019

Get up to £100 extra cash for your old phone when you buy the new Galaxy S10

The offer

These Terms and Conditions and the giffgaff standard Terms and Conditions ("Terms") govern this Offer. By participating in the Offer, all participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.

Please read the following terms carefully and keep a copy for your information.

      1. Get up to £100 extra cash promo code for when you sell your old phone when you buy selected Eligible Devices between 06:00 on 07th March 2019 and 23:59 on 16th May 2019.
      2. Promo code and redemption steps will be sent via e-mail and SMS, within 21 days after device delivery.
      3. Eligible Devices for this promotion are:
        1. Samsung Galaxy S10
        2. Samsung Galaxy S10+
        3. Samsung Galaxy S10e
      4. Promo code must be used at the checkout section of the Sell my phone page within the giffgaff website for extra cash to be applied.
      5. The extra cash will be applied as per the below table:

If trading in older working Samsung Phone. (Galaxy S7, Galaxy S7 edge, Galaxy S8, Galaxy S8+, Galaxy S9, Galaxy S9+, Galaxy Note9)

  • Value of trade in is £150 or above then additional £100 cash.
  • Value of trade in is below £150 but above £50 then additional £50 cash.
  • Value of trade in is £50 or lower then additional £10 cash.

If trading in a working non-Samsung Phone.

  • Value of trade in is £150 or above then additional £30 cash.
  • Value of trade in is below £150 but above £50 then additional £20 cash.
  • Value of trade in is £50 or lower then additional £10 cash.
      1. Entitlement to the promo code is personal to the participant and cannot be transferred.
      2. Promo code will only be applied once per order.
      3. Eligible Devices that are purchased and returned under our Returns Policy or otherwise returned, do not qualify for this Offer.
      4. This Offer is subject to availability.
      5. The Offer is also subject to giffgaff’s Sell my phone terms and conditions, found here.
      6. By participating in the Offer, Members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Participant has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.
      7. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
      8. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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giffgaff Pub Quiz - February 2019

A chance to win a Samsung S9+

1. Introduction

These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

We’ve got a Samsung S9+ (the “Prize”) to give away to 1 lucky winner that enters our giffgaff Pub Quiz competition. The competition is open from 9am, on 27/02/19 until 9am, on 28/02/19.

To be in with a chance of winning the Prize, all you have to do is play our giffgaff Pub Quiz on our Instagram story. The winner will be the entrant that has answered the most correct questions in our giffgaff Pub Quiz. If there are multiple people who have answered the same amount of questions correctly at the end, those participants will then be entered into a random draw to choose the winner. The winner will be notified on 28/02/19 and we’ll also announce the winner on our Instagram profile.

2. Eligibility

On the date that you enter you must be 18 years or over, and to be entered into the prize draw you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

3. How your content will be used – permissions, rights and responsibilities

3.1 When entering the giffgaff pub quiz you are agreeing to let us use your Instagram name, and you give us (giffgaff) permission to use the relevant Instagram Handle which may be shown on the giffgaff Instagram account (https://twitter.com/giffgaff) for no more than 4 months.

3.2 Your content must not display any material which is:

3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

3.2.2. defamatory of any person, entity or organisation;

3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

3.2.5. otherwise offensive in the opinion of giffgaff;

3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

3.2.7. related to the conduct of a business other than giffgaff.

3.3 We do not guarantee that your content will be used/published.

3.4 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your content so that it can be used to full effect throughout the world, by any and all means in media.

3.5 You agree that we may edit, copy, adapt or translate your tweet or instagram post as we see fit.

3.6 We reserve the right, in our sole discretion, not to use your content for any reason and at any time, even if a publish date has been indicated to you.

3.7 Our decision as to the winner of the quiz and/or whether content is used is final and no correspondence will be entered into regarding this decision.

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your twitter handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the content that you have given us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your content, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

5. Prize Draw

5.1 Selection of the winner of the Samsung S9+ will be chosen by the entrance that has answered the most correct questions in our giffgaff Pub Quiz. If there are multiple people who have answered the same amount of questions correctly at the end, those participants will then be entered in a random draw to choose the winner. Winner will be selected after 12pm, on 28/02/19 and notified by Instagram DM shortly thereafter.

5.2 The Prize will be sent by Royal Mail to UK addresses only and no liability will be accepted if the Prize is lost in transit.

5.3 The Prize cannot be exchanged or substituted for cash or anything else.

5.4 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

6. General

6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

6.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.

6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Free Love2Shop Voucher - February 2019

When you buy selected Huawei Phones

The offer

These Terms and Conditions and the giffgaff standard Terms and Conditions ("Terms") govern this Offer. By participating in the Offer, all participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.

Please read the following terms carefully and keep a copy for your information.

        1. Claim a free Love2Shop voucher (“Free gift”) on Eligible Devices while stocks last between 06:00 on 31th January 2019 and 23:59 on 27th February 2019.
        2. Voucher code and redemption steps will be sent via e-mail and SMS, 21 days after device delivery.
        3. Eligible Devices for this promotion are:
          • Huawei P20
            £60 Love2Shop Voucher
          • Huawei P20 Pro
            £40 Love2Shop Voucher
          • Huawei P20 Lite
            £30 Love2Shop Voucher
          • Huawei Mate 20 Pro
            £40 Love2Shop Voucher
        4. Entitlement to the Free Gift is personal to the participant and cannot be transferred. The Free Gift has no monetary value and cannot be exchanged for cash or other alternatives.
        5. Eligible Devices that are purchased and returned under our Returns Policy or otherwise returned, do not qualify for this Offer and the Free Gift must be returned at the same time as the Eligible Device.
        6. We reserve the right to withhold from Participants a refund or a portion thereof on any Eligible Devices that are returned to us in circumstances where the Free Gift is not returned at the same time. giffgaff reserves the right to remove promotional material from circulation, amend the Terms or withdraw the Offer at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Free Gift for an alternative of equal or greater value. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
        7. This Offer cannot be redeemed for cash or other alternatives and may not be used in conjunction with another offer.
        8. This Offer is subject to availability and while stocks last.
        9. By participating in the Offer, Members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Participant has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.
        10. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

[Top]

The Voice UK Knockout stages - January 2019

giffgaff guests – a chance to win 2x tickets to the live recording show of The Voice UK Knockout stages and a bunch of other exciting goodies

1. Promoter

giffgaff Limited of 260 Bath Road, Slough, Berkshire, SL1 4DX ("giffgaff", "our", "us", "we").

2. The Competition

Win tickets for you and a guest to attend the live recording show of the of The Voice UK Knockout stages by emailing us at social@giffgaff.com a short video (10 – 30 seconds) of yourself explaining why you’d like to be a giffgaff guest at The Voice UK Knockout stages.

3. How to Enter

3.1 The competition will run from 9:00am on 25 January 2019 (the "Opening Date") to 10:00am on 28 January 2019 (the "Closing Date") inclusive.

3.2 We must receive all competition entries to the email address set out below by no later than 8:00am on the Closing Date. All competition entries received after the Closing Data are automatically disqualified.

3.3 To enter the competition, send an email to social@giffgaff.com with your name, address and a short video (10 – 30 seconds) of yourself explaining why you would like to be a giffgaff guest at The Voice UK Knockout stages by the Closing Date.

3.4 No purchase necessary.

3.5 The Promoter will not accept:

3.5.1 responsibility for competition entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or

3.5.2 proof of transmission as proof of receipt of entry to the competition.

3.6 By submitting a competition entry, you are agreeing to be bound by these terms and conditions.

3.7 The winners will be chosen by an independent panel based on which competition entries best reflect the giffgaff characteristics of being natural, fun, quirky, honest and realistic. The decision by the panel (acting reasonably) will be final.

4. Eligibility

4.1 The competition is only open to all UK residents aged 18 years or over, except:

4.1.1 our employees or employees of our holding or subsidiary companies;

4.1.2 employees of our agents or suppliers or their holding or subsidiary companies, who are professionally connected with the competition or its administration; or

4.1.3 members of the immediate families or households of paragraphs 4.1.1 and 4.1.2 above.

4.2 In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize. We may require you to provide proof that you are eligible to enter the competition.

4.3 There is a limit of one entry per person. Entries on behalf of another person will not be accepted, and joint submissions are not allowed.

4.4 Competition entries from organised groups, third parties, agents, macros or other automated means, will not be allowed.

4.5 We reserve the right to disqualify you if your conduct is contrary to the spirit or intention of the prize competition.

4.6 Competition entries cannot be returned.

5. The Prize

5.1 The prize is:

5.1.1 tickets for a winners and a guest to attend the live recording show of The Voice UK Knockout stages on 2nd March at Elstree Studios;

5.1.2 travel for a winners and their guest from the train station which is closest to the winners’ principal place of residence in the UK to the location of recording;

5.1.3 1 night's stay in a 3 star hotel near Elstree Studios in London for a winner and their guest;

5.1.4 1 Sony Xperia XZ3 for the winners; and

5.1.5 1 free giffgaff SIM for a winners.

5.2 You will be responsible for ensuring that you and any person attending The Voice UK Knockout stages are available on the date above.

5.3 Prizes are subject to availability. There is no cash alternative for the prize.

5.4 The prize is not negotiable or transferable.

6. Winners

6.1 As at the date of the launch of this competition our intention is to choose up to 2 winners. However, we reserve the right to choose any number of winners including fewer than 2 or none at all.

6.2 Our decision is final and no correspondence or discussion will be entered into.

6.3 The winners of the competition will be announced on our Twitter social profile (https://twitter.com/giffgaffr) by 4th February (Announcement Date).

6.4 We will contact the winners personally as soon as practicable after the Announcement Date, using the email address providing with the competition entry.

7. Claiming the Prize

7.1 The prizes detailed above at paragraphs 5.1.1 and 5.1.2 will be sent to the winners by email from ITV and giffgaff respectively, unless we notify you otherwise and/or agree an alternative delivery method with you. Any prize sent by Royal Mail will be to UK addresses only. We will have no liability if prizes are lost, mislaid, damaged or delayed in transit.

7.2 The prizes detailed above at paragraphs 5.1.3 to 5.1.5 (inclusive) will be given to the winners on the day they attend the recording of The Voice UK Knockout stages.

7.3 The prize may not be claimed by a third party on your behalf.

7.4 We will make all reasonable efforts to contact the winners. If we are not able to contact the winners using such efforts or the winners is not available to attend such recording, we reserve the right to offer the prize to the next eligible entrant selected from the entries that were received before the Closing Date.

7.5 The Promoter does not accept any responsibility if you are not able to take up the prize.

8. Permissions, Ownership of Competition Entries and Intellectual Property Rights

8.1 By submitting your competition entry and any accompanying material, you agree:

8.1.1 to grant us exclusive permission to use your competition entry and our recordings of you at The Voice UK Knockout stages (Footage) for advertisement purposes on our social profiles (twitter.com/giffgaff, instagram.com/giffgaffmobile or facebook.com/giffgaffmobile);

8.1.2 to grant us permission to show your name and social media handles on our social profiles (twitter.com/giffgaff, instagram.com/giffgaffmobile, facebook.com/giffgaffmobile or https://www.youtube.com/user/giffgaffTV);

8.1.3 to permanently and without charging us any money now or in the future, assign (which means you transfer ownership) to us all rights, title and interest in and to your competition entry so that it can be used to full effect throughout the world, by any and all means in media;

8.1.4 to waive all moral rights in and to your competition entry;

8.1.5 that we may edit, copy, adapt or translate your competition entry or Footage as we see fit; and

8.1.6 and consent to being filmed during your experience of The Voice UK Knockout stages (from arrival at the train station until leaving the studios).

8.2 Our decision as to whether your competition entry is used is final and no correspondence will be entered into regarding this decision.

8.3 Your competition entry must not display any material which is:

8.3.1 racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

8.3.2 defamatory of any person, entity or organisation;

8.3.3 abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

8.3.4 in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

8.3.5 otherwise offensive in the opinion of giffgaff;

8.3.6 infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

8.3.7 related to the conduct of a business other than giffgaff.

9. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your social handles and name (personal data), will only be used by us so that we can approve and arrange for publication of the content that you have given us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your content, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

10. General

10.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

10.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

10.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.

10.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

10.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

10.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

10.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

10.8 These terms and conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

10.9 ITV is not responsible for the administration of the promotion or the fulfilment of any prizes.

[Top]

Describe The Voice UK in a GIF - January 2019

A chance to win a Huawei Mate 20 Pro & 2 Tickets to the The Voice UK Knockout Live recording show

1. Introduction

These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

We’ve got a Huawei Mate 20 Pro & 2 tickets to The Voice UK Knockout Live Recording show (the “Prize”) to give away to 1 lucky winner that enters our Describe The Voice UK in a GIF competition. The competition is open from 9am, on 10/01/19 until 8am, on 15/01/19.

To be in with a chance of winning the Prize, all you have to do is simply tweet us a GIF that you think best describes The Voice UK, not forgetting to making sure you include the hashtag #TheVoiceUK and @mention us in the tweet (@giffgaff), so we can see your tweet. The winner will be chosen by a giffgaff panel based on our judging criteria below and notified on Tuesday 15th January. We’ll announce the winner on our Twitter profile. The winning GIF will be the GIF that best describes The Voice UK and has the giffgaff characteristics of being fun, quirky, honest and shows true ‘The Voice UK’ fandom.

2. Eligibility

On the date that you tweet your GIF, you must be 18 years or over, and to be entered into the prize draw you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

3. How your content will be used – permissions, rights and responsibilities

3.1 When tweeting us your GIF that best describes The Voice UK you are agreeing to let us use your tweet, and you give us (giffgaff) permission to use the relevant tweet in addition to your Name/Twitter Handle which may be shown on the giffgaff Twitter account for no more than 4 months.

3.2 Your content must not display any material which is:

3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

3.2.2. defamatory of any person, entity or organisation;

3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

3.2.5. otherwise offensive in the opinion of giffgaff;

3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

3.2.7. related to the conduct of a business other than giffgaff.

3.3 We do not guarantee that your content will be used/published.

3.4 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your content so that it can be used to full effect throughout the world, by any and all means in media.

3.5 You agree that we may edit, copy, adapt or translate your tweet as we see fit.

3.6 We reserve the right, in our sole discretion, not to use your content for any reason and at any time, even if a publish date has been indicated to you.

3.7 Our decision as to whether your content is used is final and no correspondence will be entered into regarding this decision.

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the content that you have given us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your content, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

5. Prize Draw

5.1 Selection of the winner of the Huawei Mate 20 Pro & 2 tickets to The Voice UK Knockout Live recording show will be chosen by a giffgaff panel based on our judging criteria, which will be the GIF that best describes The Voice UK and has the giffgaff characteristics of being fun, quirky, honest and shows you’re a true ‘The Voice UK’ fan. Winner will be selected after 8am, on 15/01/19 and notified by Twitter DM shortly thereafter.

5.2 The Prize will be sent by Royal Mail to UK addresses only and no liability will be accepted if the Prize is lost in transit.

5.3 The Prize cannot be exchanged or substituted for cash or anything else.

5.4 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

6. General

6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

6.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.

6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

6.9 ITV is not responsible for the administration of the promotion or the fulfilment of any prizes.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

Check out the online HTML CheatSheet here and save this link because you might need it while composing content for a web page.

[Top]

giffgaff pioneers, contribution to the member panel - January 2019

These Terms and Conditions and the giffgaff Member Panel Terms and Conditions (together, “Terms”) govern your completion of the giffgaff pioneers survey (the “Survey”) and subsequent entry into a prize draw to win a £25 Amazon Voucher. Participation and/or email instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Introduction

      1. These terms and conditions apply between you, an individual who has entered the promotion (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").
      2. A random selection of members from 15 January onwards, will receive an email with a link to complete a survey. Anyone who having received the email, completes the survey by 29 January will have their name added to a draw to win a £25 Amazon Voucher (the “Prize”).
      3. One member’s name will be selected at random and that member will receive the Prize. The successful member will be contacted by email on or around 29 January 2019. Selection of the winner of the Prize will be entirely at random. No correspondence will be entered into regarding this decision.
      4. By completing the questionnaire, you agree to be bound by these terms and conditions.

Eligibility

      1. On the date that you enter the promotion, you must be 16 years or over, a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

Your Information – Data Protection

      1. Any information that you provide to us about yourself, (your personal data), will only be used by us in relation to the administration of the survey completion and the prize draw. We will be the data controller in respect of your personal data. By completing the survey, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

General

      1. The Prize cannot be exchanged or substituted for cash or anything else and you acknowledge that no sum is payable to you in relation to your completion of the survey.
      2. giffgaff reserves the right to amend the Terms or withdraw the giving of the Prize at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Prize for an alternative of equal or greater value.
      3. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
      4. Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.
      5. If either of us fails to enforce our rights under the Terms, it shall not prevent either of us from taking action later.
      6. Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
      7. We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.
      8. The Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Video review about your new phone for £10 free credit - January 2019

1. Introduction

1.1. These terms and conditions apply between you, an individual who has entered the Competition (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

1.2. Selected members (who have opted in to receive marketing), will receive an email with a link to a private giffgaff WhatsApp chat inviting them to send a feedback video in relation to their recent phone purchase. Anyone who, having received the email, follows the video guidelines and sends in a video Tuesday 30th April 2019, will receive £10 free giffgaff credit added to their giffgaff account.

1.3. In order to receive £10 free credit members need to send approximately 30sec-1min long video to giffgaff WhatsApp number talking about top things about their new phone and experience buying through giffgaff.

1.4. By sending the video review, you agree to be bound by these terms and conditions.

2. Eligibility

On the date that send in the video, you must be 18 years or over, and to receive the free £10 credit you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

3. How your video(s) will be used – permissions, rights and responsibilities

3.1 When sending your video review to us, you are agreeing to let us use your video on the giffgaff website and marketing communications with other members to tell them about our member experiences of buying pre-owned phones. These member videos will help other members make better choices and learn from your experience.

3.2 Your video must not display any material which is:

3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

3.2.2. defamatory of any person, entity or organisation;

3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

3.2.5. otherwise offensive in the opinion of giffgaff;

3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

3.2.7. related to the conduct of a business other than giffgaff.

3.3 We do not guarantee that your video will be used/published.

3.4 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your video so that the content can be used to full effect throughout the world, by any and all means in media.

3.5 You agree that we may edit, copy, or adapt your video as we see fit.

3.6 We reserve the right, in our sole discretion,not to use your video for any reason and at any time, even if a publish date has been indicated to you.

3.7 Our decision as to whether or not you have adhered to the guidelines and your content is used is final and no correspondence will be entered into regarding this decision.

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your mobile/WhatsApp number and name (personal data), will only be used by us. We will be the data controller in respect of your personal data. By giving us permission to use your video, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

5. Prize

5.2 The £10 free giffgaff credit cannot be exchanged or substituted for cash or anything else.

5.3 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your £10 credit.

6. General

6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

6.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.

6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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January Sales Promotion - January 2019

These Terms and Conditions and the giffgaff standard Terms and Conditions ("Terms") govern this Offer. By participating in the Offer, all participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.

Please read the following terms carefully and keep a copy for your information.

        • Save up to £50 off the price on Eligible Devices while stocks last between 06:00 on 03rd January 2019 and 23:59 on 30th January 2019.
        • Saving will be deducted from the price before purchase.
        • Eligible Devices for this promotion are:
          • Sony Xperia XZ3 64GB
            Was £599
            Now £549;
            Saving £50
          • Nokia 8110 4G 4GB
            Was £49
            Now £29;
            Saving £20
          • LG G7 64GB
            Was £499
            Now £349;
            Saving £150
          • Samsung Galaxy S8 64GB
            Was £549
            Now £499;
            Saving £50
          • Samsung Galaxy S9 64GB
            Was £699
            Now £649;
            Saving £50
          • Samsung Galaxy S9+ 128GB
            Was £799
            Now £749;
            Saving £50
          • Samsung Galaxy Note9 128GB
            Was £899
            Now £849;
            Saving £50
          • Samsung Galaxy Note9 512GB
            Was £1,099
            Now £1,049;
            Saving £50
          • Samsung Galaxy A7 64GB
            Was £309
            Now £249;
            Saving £60
          • Samsung Galaxy J4+ 32GB
            Was £149
            Now £129;
            Saving £20
          • Samsung Galaxy J6 32GB
            Was £199
            Now £149;
            Saving £50
          • Sony Xperia L2 32GB
            Was £119
            Now £99;
            Saving £20
          • Samsung Galaxy J6+ 32GB
            Was £199
            Now £179;
            Saving £20
          • Samsung Galaxy Note8 64GB
            Was £749
            Now £699;
            Saving £50
          • Sony Xperia XA2 32GB
            Was £249
            Now £199;
            Saving £50
          • Sony Xperia XA2 Ultra 32GB
            Was £349
            Now £299;
            Saving £50
          • Huawei P20 128GB
            Was £449
            Now £399;
            Saving £50
          • Sony Xperia XZ2 64GB
            Was £569
            Now £519;
            Saving £50
          • iPhone 6 32GB
            Was £279
            Now £249;
            Saving £30
        • Prices are based on giffgaff’s standard pricing for the prior period.
        • Discount is deducted from the handset price only and has no effect on airtime tariffs.
        • Discounts will affect the SIM free price only. SIM free price is determined as payment in full to giffgaff before receiving the handset. Payment in full does not include loan repayments whether this is early or in accordance to the time specified on the loan agreement.
        • This Offer cannot be redeemed for cash or other alternatives and may not be used in conjunction with another offer.
        • This Offer is subject to availability and while stocks last.
        • By participating in the Offer, Members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Participant has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here https://www.giffgaff.com/boiler-plate/privacy.
        • This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Bonus £10 Credit for members who Share the Love (MGM)- January 2019

Between 3rd January - 31st January 2019 (the "Offer") – Full Terms and Conditions.

These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Eligibility & Participation

        • Members who bring a friend on to giffgaff through the Member get Member (“MGM”) channel will be rewarded with an additional £10 bonus airtime credit on top of their standard £5 Payback.
        • The £10 bonus credit will be granted within 72 hours of their friend activating a SIM.
        • New members must activate an eligible SIM between 00.00 on Thursday 3rd January 2019 and 23.59 on Thursday 31st January 2019 in order for the recruiter to qualify for the bonus £10 airtime credit.

Other important terms

        • Standard Member get Member terms apply.
        • giffgaff reserves the right to amend these Terms and Offer or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
        • giffgaff will not be liable for any loss in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
        • giffgaff's decision is final with regard to all promotional matters.
        • By participating in the Offer, participants consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Member has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.
        • All participants in the Offer will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
        • These Terms shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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User generated content for Social - January 2019

1. Introduction

terms and conditions apply between you, an individual who has generated social media content ("you"??), and giffgaff Limited ("giffgaff", "our", "us", "we").

These terms and conditions apply where you post any content or comments on Facebook, Twitter or Instagram on any of our advertisements posted and where you give us permission to use such content via your positive reply to our direct message, headed 'Please can we use your comment on Social?'.

By giving us permission to use your content, you agree to be bound by these terms and conditions. You also agree that you will comply with the terms of use of any relevant social media platform (in this instance, Facebook, Twitter and Instagram).

2. Eligibility

On the date that you make the tweet(s)/comment(s) we would like to use, you must be 18 years or over.

3. How your comment(s) will be used - permissions, rights and responsibilities

3.1. In agreeing to let us use your tweet(s)/comment(s), you give us (giffgaff) permission to use the relevant tweet(s)/comment(s) in addition to your name or Instagram/Twitter handle in a video used for giffgaff’s advertisements shown on the giffgaff Facebook, Twitter and/or Instagram accounts.

3.2. Your tweet(s)/comment(s) will only ever appear in the context of advertisements used on Facebook, Twitter and/or Instagram.

3.3. Your comment(s) must not display any material which is:

3.3.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

3.3.2. defamatory of any person, entity or organisation;

3.3.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

3.3.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

3.3.5. otherwise offensive in the opinion of giffgaff;

3.3.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

3.3.7. related to the conduct of a business other than giffgaff.

3.4. We do not guarantee that your comment(s) will be published (even if we get your permission to do so), but where it/they are, you agree to allow the relevant tweet(s)/comment(s) to be used/published as we see fit and without notification (other than obtaining your initial consent).

3.5. You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your tweet(s)/comment(s) so that the content can be used to full effect throughout the world, by any and all means in media.

3.6. You agree that we may edit, copy, adapt or translate your tweet(s)/comment(s) as we see fit.

3.7. We reserve the right, in our sole discretion, not to use your tweet(s)/comment(s) for any reason and at any time, even if a publish date has been indicated to you.

3.8. Our decision as to whether your content is used is final and no correspondence will be entered into regarding this decision.

4. Your Information - Data Protection

4.1. Any information that you provide to us about yourself, for example, your Instagram/Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the tweet(s)/comment(s) that you give us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your tweet(s)/comment(s), you agree to us collecting and processing your personal data in this way. Please note that once permission is given, we cannot prevent your tweet(s)/comment(s) being used once this is published online.

5. General

5.1. Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

5.2. Subject to Clause 5.1, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

5.3. Subject to Clause 5.1, our liability to you under these terms and conditions will not exceed £1,000.

5.4. You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of the breach by you of any of your obligations and representations under these terms and conditions.

5.5. If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

5.6. Each sub-clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

5.7. We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

5.8. These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

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The Voice Social - 2019 - January 2019

1: Introduction

These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

These terms and conditions apply where you post any content on Twitter (make a tweet or tweets), using the hashtag #TheVoiceUK during the broadcasting of every original episode of The Voice UK between 5 January 2019 and 6 April 2019 and where you give us permission to use such content via your positive reply to our direct message, headed 'Please can we use your tweet on next week's show?'.

By giving us permission to use your content, you agree to be bound by these terms and conditions. You also agree that you will comply with the terms of use of any relevant social media platform (in this instance, Twitter) and those of any relevant broadcaster (in this instance, ITV).

ITV is not responsible in any way for this promotion or the use of your content or personal data.

No monetary value is attached to your tweet and you acknowledge that giffgaff will not make a payment to you of any kind or otherwise compensate or reward you in relation to it.

2: Eligibility

2.1 On the date that you make the tweet(s) we would like to use, you must be 18 years or over.

3: How your tweet(s) will be used – permissions, rights and responsibilities

3.1 In agreeing to let us use your tweet(s), you give us (giffgaff) permission to allow ITV (the broadcasters of The Voice UK) to broadcast the relevant tweet(s) in addition to your Twitter handle in giffgaff sponsorship credits shown on the next new episode (usually aired the following week) of The Voice UK 2019. Repeats of the relevant episode may also be broadcast, so your permission extends to any and all repeats.

3.2 Your tweet(s) will only ever appear in the context of our sponsorship credits of The Voice UK 2019.

3.3 Your tweet(s) must not display any material which is:

3.3.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

3.3.2. defamatory of any person, entity or organisation;

3.3.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

3.3.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

3.3.5. otherwise offensive in the opinion of giffgaff;

3.3.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

3.3.7. related to the conduct of a business other than giffgaff.

3.4 We do not guarantee that your tweet(s) will be broadcast (even if we get your permission to do so), but where it/they are, you agree to allow the relevant tweet(s) to be used/broadcast as we see fit and without notification (other than obtaining your initial consent).

3.5 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your tweet(s) so that the content can be used to full effect throughout the world, by any and all means in media.

3.6 You agree that we may edit, copy, adapt or translate your tweet(s) as we see fit.

3.7 We reserve the right, in our sole discretion, not to use your tweet(s) for any reason and at any time, even if a broadcast date has been indicated to you.

3.8 Our decision as to whether your content is broadcast is final and no correspondence will be entered into regarding this decision.

4: Your Information – Data Protection

4.1 Any information that you provide to us about yourself, for example, your Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for broadcast of the tweet(s) that you give us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your tweet(s), you agree to us collecting and processing your personal data in this way. Please note that once permission is given, we cannot prevent your tweet(s) being used once sent on to ITV.

5: General

5.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

5.2 Subject to Clause 5.1, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

5.3. Subject to Clause 5.1, our liability to you under these terms and conditions will not exceed £3,000.

5.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of the breach by you of any of your obligations and representations under these terms and conditions.

5.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

5.6 Each sub-clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

5.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

5.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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