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From time to time we may invite you to take up offers, additional services or promotions. Those offers, additional services, or promotions may have additional terms and conditions

Contents:

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User generated content for Social - 2018

1. Introduction

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terms and conditions apply between you, an individual who has generated social media content ("you"??), and giffgaff Limited ("giffgaff", "our", "us", "we").

These terms and conditions apply where you post any content or comments on Facebook, Twitter or Instagram on any of our advertisements posted and where you give us permission to use such content via your positive reply to our direct message, headed 'Please can we use your comment on Social?'.

By giving us permission to use your content, you agree to be bound by these terms and conditions. You also agree that you will comply with the terms of use of any relevant social media platform (in this instance, Facebook, Twitter and Instagram).

2. Eligibility

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On the date that you make the tweet(s)/comment(s) we would like to use, you must be 18 years or over.

3. How your comment(s) will be used - permissions, rights and responsibilities

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3.1. In agreeing to let us use your tweet(s)/comment(s), you give us (giffgaff) permission to use the relevant tweet(s)/comment(s) in addition to your name or Instagram/Twitter handle in a video used for giffgaff’s advertisements shown on the giffgaff Facebook, Twitter and/or Instagram accounts.

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3.2. Your tweet(s)/comment(s) will only ever appear in the context of advertisements used on Facebook, Twitter and/or Instagram.

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3.3. Your comment(s) must not display any material which is:

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3.3.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

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3.3.2. defamatory of any person, entity or organisation;

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3.3.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

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3.3.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

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3.3.5. otherwise offensive in the opinion of giffgaff;

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3.3.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

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3.3.7. related to the conduct of a business other than giffgaff.

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3.4. We do not guarantee that your comment(s) will be published (even if we get your permission to do so), but where it/they are, you agree to allow the relevant tweet(s)/comment(s) to be used/published as we see fit and without notification (other than obtaining your initial consent).

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3.5. You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your tweet(s)/comment(s) so that the content can be used to full effect throughout the world, by any and all means in media.

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3.6. You agree that we may edit, copy, adapt or translate your tweet(s)/comment(s) as we see fit.

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3.7. We reserve the right, in our sole discretion, not to use your tweet(s)/comment(s) for any reason and at any time, even if a publish date has been indicated to you.

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3.8. Our decision as to whether your content is used is final and no correspondence will be entered into regarding this decision.

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4. Your Information - Data Protection

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4.1. Any information that you provide to us about yourself, for example, your Instagram/Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the tweet(s)/comment(s) that you give us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your tweet(s)/comment(s), you agree to us collecting and processing your personal data in this way. Please note that once permission is given, we cannot prevent your tweet(s)/comment(s) being used once this is published online.

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5. General

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5.1. Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

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5.2. Subject to Clause 5.1, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

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5.3. Subject to Clause 5.1, our liability to you under these terms and conditions will not exceed £1,000.

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5.4. You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of the breach by you of any of your obligations and representations under these terms and conditions.

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5.5. If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

5.6. Each sub-clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

5.7. We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

5.8. These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

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The Voice Social - 2019 - January 2018

Introduction

These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

These terms and conditions apply where you post any content on Facebook, Instagram or Twitter (make a tweet/tweets or comment/comments), using the hashtag #TheVoiceUK during the broad-casting of every original episode of The Voice UK between 5th January 2019 - 6th April 2019 and where you give us permission to use such content via your positive reply to our direct message, headed 'Please can we use your tweet/comment on next week's show?'.

By giving us permission to use your content, you agree to be bound by these terms and conditions. You also agree that you will comply with the terms of use of any relevant social media platform (in this instance, Facebook, Instagram or Twitter) and those of any relevant broadcaster (in this instance, ITV).

ITV is not responsible in any way for this promotion or the use of your content or personal data.

1. Eligibility

On the date that you make the tweet/comment(s) we would like to use, you must be 18 years or over.

2. How your tweet/comment(s) will be used – permissions, rights and responsibilities

2.1 In agreeing to let us use your tweet/comment(s), you give us (giffgaff) permission to allow ITV (the broadcasters of The Voice UK) to broadcast the relevant tweet/comment(s) in addition to your name/Instagram handle/Twitter handle in giffgaff sponsorship credits shown on the next new episode (usually aired the following week) of The Voice UK. Repeats of the relevant episode may also be broadcast, so your permission extends to any and all repeats.

2.2 Your tweet/comment(s) will only ever appear in the context of our sponsorship credits of The Voice UK.

2.3 Your tweet/comment(s) must not display any material which is:

  • 2.3.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
  • 2.3.2. defamatory of any person, entity or organisation;
  • 2.3.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
  • 2.3.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
  • 2.3.5. otherwise offensive in the opinion of giffgaff;
  • 2.3.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or
  • 2.3.7. related to the conduct of a business other than giffgaff.

2.4 We do not guarantee that your tweet/comment(s) will be broadcast (even if we get your permission to do so), but where it/they are, you agree to allow the relevant tweet/comment(s) to be used/broadcast as we see fit and without notification (other than obtaining your initial consent).

2.5 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your tweet/comment(s) so that the content can be used to full effect throughout the world, by any and all means in media.

2.6 You agree that we may edit, copy, adapt or translate your tweet/comment(s) as we see fit.

2.7 We reserve the right, in our sole discretion, not to use your tweet/comment(s) for any reason and at any time, even if a broadcast date has been indicated to you.

2.8 Our decision as to whether your content is broadcast is final and no correspondence will be entered into regarding this decision.

3. Your Information – Data Protection

3.1 Any information that you provide to us about yourself, for example, your Instagram handle/Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for broadcast of the tweet/comment(s) that you give us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your tweet/comment(s), you agree to us collecting and processing your personal data in this way. Please note that once permission is given, we cannot prevent your tweet/comment(s) being used once sent on to ITV.

4. General

4.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

4.2 Subject to Clause 4.1, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

4.3. Subject to Clause 4.1, our liability to you under these terms and conditions will not exceed £3,000.

4.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of the breach by you of any of your obligations and representations under these terms and conditions.

4.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

4.6 Each sub-clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

4.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

4.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Video feedback about your new phone for £10 free credit - December 2018

1. Introduction

1.1.  These terms and conditions apply between you, an individual who has entered the Competition (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

1.2.   Selected members (who have opted in to receive marketing), will receive an email with a link to a private giffgaff WhatsApp chat inviting them to send a feedback video in relation to their recent phone purchase. Anyone who, having received the email, follows the video guidelines and sends in a video by Thursday 28th February 2019, will receive £10 free giffgaff credit added to their giffgaff account.

1.3.   In order to receive £10 free credit members need to follow the video guidelines explained in the email in ‘Things to talk about’ section.

1.4.   By sending the feedback video, you agree to be bound by these terms and conditions.

2. Eligibility

On the date that send in the video, you must be 18 years or over, and to receive the free £10 credit you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

3. How your video(s) will be used – permissions, rights and responsibilities

3.1 When sending your feedback video to us, you are agreeing to let us use your video on the giffgaff website and marketing communications with other members to tell them about our member experiences of buying pre-owned phones. These member videos will help other members make better choices and learn from your experience.

3.2 Your video must not display any material which is:

3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

3.2.2. defamatory of any person, entity or organisation;

3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

3.2.5. otherwise offensive in the opinion of giffgaff;

3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

3.2.7. related to the conduct of a business other than giffgaff.

3.3 We do not guarantee that your video will be used/published.

3.4 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your video so that the content can be used to full effect throughout the world, by any and all means in media.

3.5 You agree that we may edit, copy, or adapt  your video as we see fit.

3.6 We reserve the right, in our sole discretion,not to use your video for any reason and at any time, even if a publish date has been indicated to you.

3.7 Our decision as to whether or not you have adhered to the guidelines and your content is used is final and no correspondence will be entered into regarding this decision.

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your mobile/WhatsApp number and name (personal data), will only be used by us. We will be the data controller in respect of your personal data. By giving us permission to use your video, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

5. Prize

5.2 The £10 free giffgaff credit cannot be exchanged or substituted for cash or anything else.

5.3 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your £10 credit.

6. General

6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

6.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.

6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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MGM December Prize Draw Terms and Conditions – December 2018

Recruit a friend through our "Member Get Member" ("MGM") referral scheme or enter free online and you and your friend could each be in with a chance of winning our top prize, a chance to win Christmas paid for, for you and your friend. We calculate a top-notch family Christmas to be £1,302. Or a Samsung Galaxy S9 (the "Prize Draw").

These Terms and Conditions ("Terms") govern our Prize Draw. Please read the following Terms carefully and keep a copy for your information.

1. The Prize Draw is open to all UK residents aged 18 years or over, except employees of giffgaff, their families, agents or any third party directly associated with administration of the Prize Draw.

2. There are six pairs of prizes to be won. The winner of the top prize will receive £1,302 for them and £1,302 for their friend, and the winners of the five runner up prizes will receive a Samsung Galaxy S9 for them and one for their friend.

3. In order to trigger automatic entry into the Prize Draw, your friend must activate an eligible MGM giffgaff SIM card registered to your account, activating either the SIM sent to you when you first activated your account or any SIM ordered from https://www.giffgaff.com/spread https://www.giffgaff.com/spread and make a qualifying purchase in order to activate the SIM (minimum spend of £5).  Activations must be in accordance with our usual MGM terms which can be found here. Please note that SIMs that are provided with a mobile phone purchase are not eligible for recruiting and activation of such SIMs will not trigger automatic entry into this Prize Draw.

4. You are permitted to recruit up to 15 friends, or if you have previously recruited friends to giffgaff prior to the opening date of this Prize Draw, as many friends as it will take for you to become a Super Recruiter (a Super Recruiter is a giffgaff member who has recruited 15 or more new members to giffgaff during their membership) in order to be eligible for automatic entry to the Prize Draw. If you are already a Super Recruiter you are not eligible for automatic entry into our Prize Draw, and nor will your recruits be eligible for automatic entry.

5. You and a friend may instead enter our Prize Draw for free online by completing our online application form here, where you and your friend will both be required to provide your full  names, email addresses, contact telephone number for SMS contact and dates of birth in order to be eligible for entry into the Prize Draw. You may submit up to 15 online application form entries, but please note that each separate entry must contain the details of a different friend to be eligible for entry into the Prize Draw.

6. The opening date for entries is 00.01 on 03/12/2018. The closing date of the Prize Draw is 23.59 on 31/12/2018.  Entries received after this time will not be valid. Please note that for all participants, only 15 entries will be accepted in total, accross entry via the MGM scheme and the free entry route. For participants who enter via both available routes on the same day, the entries through the MGM referral route will be counted first.

7. giffgaff accepts no responsibility for entries not successfully completed due to a technical fault of any kind. We reserve the right to check all entrants are eligible, and to require such information as we consider reasonably necessary in order to do so. If we are not satisfied, you may not receive your prizes.

8. The winners will be chosen by random draw, performed by a computer process on 03/01/2019.

9. The winners will be notified by email or SMS (using details provided at entry) before 10/01/2019 and must provide their PayPal details (if they have won the £1,302 prize) to claim their prize. If a winner does not respond to us within 14 days of being notified by us, then the winner's prize will be forfeited and we will be entitled to select another winner in accordance with the process described above.

10. The Samsung Galaxy S9 prizes will be sent to the winners by recorded delivery post (or in the case of the £1,302 cash prize winners, by PayPal) within 14 days of being notified of their win and them providing us with their claim details.

11. The prizes for the winners are non-exchangeable, non-transferable and no cash alternatives are offered.

12. Where relevant, any tax payable as a result of the £1,302 cash prize being awarded or received will be the responsibility of the winner. Winners should seek independent financial advice prior to accepting a prize if this is a concern.

13. The decision of giffgaff regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into about it.

14. Participants are deemed to have accepted and agreed to be bound by these Terms upon entry. giffgaff reserves the right to refuse entry, or refuse to award a prize to anyone in breach of these Terms.

15. giffgaff may withdraw the Prize Draw or change its rules at any time without notice and without incurring any liability to any person who has entered or intended to enter the Prize Draw.

16. Personal data supplied during the course of this Prize Draw will only be processed as set out in giffgaff's Privacy Policy.

17. Each clause in these Terms operates separately. If any part is found by a court to be unreasonable or unenforceable the other parts will continue to apply.

18. The Prize Draw will be governed by English law and entrants to the Prize Draw submit to the jurisdiction of the English courts.

19. The promoter of this prize draw is giffgaff Limited of 260 Bath Road, Slough, Berkshire, SL1 4DX ("giffgaff", "we" or "our").

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giffgaff pioneers, contribution to the member panel - December 2018

These Terms and Conditions and the giffgaff Member Panel Terms and Conditions (together, "Terms") govern your completion of the giffgaff pioneers survey (the "Survey")  and subsequent entry into a prize draw to win a £25 Amazon Voucher. Participation and/or email instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Introduction

1. These terms and conditions apply between you, an individual who has entered the promotion ("you"), and giffgaff Limited ("giffgaff", "our", "us", "we").

2. Members who have signed up to be part of giffgaff pioneers, (the members’ panel) from 19 December 2018 onwards, will receive an email with a link to complete a survey. Anyone who having received the email, completes the survey by 2 January 2019 will have their name added to a draw to win a £25 Amazon Voucher (the "Prize").

3. One member’s name will be selected at random and that member will receive the Prize. The successful member will be contacted by email on or around 09 January 2019. Selection of the winner of the Prize will be entirely at random. No correspondence will be entered into regarding this decision.

4. By completing the questionnaire, you agree to be bound by these terms and conditions.

Eligibility

5. On the date that you enter the promotion, you must be 16 years or over, a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

Your Information – Data Protection

6. Any information that you provide to us about yourself, (your personal data), will only be used by us in relation to the administration of the survey completion and the prize draw.. We will be the data controller in respect of your personal data. By completing the survey, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

General

7. The Prize cannot be exchanged or substituted for cash or anything else and you acknowledge that no sum is payable to you in relation to your completion of the survey.

8. giffgaff reserves the right to amend the Terms or withdraw the giving of the Prize at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Prize for an alternative of equal or greater value.

9. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.

10. Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

11. If either of us fails to enforce our rights under the Terms, it shall not prevent either of us from taking action later.

12. Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

13. We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

14. The Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Christmas Surviving Tips. Win a Samsung S9+ – December 2018

1. Introduction

These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

We’ve got a Samsung S9+ to give away to 1 lucky winner that enters our Christmas Surviving Tips competition. The competition is open from 9am, on 07/12/18 until 8am, on 14/12/18.

If you want to get your mitts on a Samsung S9+ then entering the competition is easy-peasy. All you have to do is send us a message on Instagram through DMs  (make sure to send them to us (@giffgaffmobile) on Instagram DMs in a sentence or paragraph), with your top tip on how to survive Christmas. The top tip that has the most giffgaff characteristics of being, fun, quirky, honest and realistic that we are sent via our Instagram DMs  will win the Samsung S9+.

2. Eligibility

On the date that you send us your message on  Instagram, you must be 18 years or over, and to be entered into the prize draw you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

3.  How your content will be used – permissions, rights and responsibilities

3.1 When telling us your top tip for surviving Christmas you are agreeing to let us use your top tip, and you give us (giffgaff) permission to use the relevant top tip in addition to your Instagram Handle which will be shown on the giffgaff Instagram account (here) for no more than 4 months.

3.2 Your content must not display any material which is:

      • 3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
      • 3.2.2. defamatory of any person, entity or organisation;
      • 3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
      • 3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
      • 3.2.5. otherwise offensive in the opinion of giffgaff;
      • 3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or
      • 3.2.7. related to the conduct of a business other than giffgaff.

3.3 We do not guarantee that your content will be used/published.

3.4 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your content so that it can be used to full effect throughout the world, by any and all means in media.

3.5 You agree that we may edit, copy, adapt or translate your top tips as we see fit.

3.6 We reserve the right, in our sole discretion, not to use your content for any reason and at any time, even if a publish date has been indicated to you.

3.7 Our decision as to whether your content is used is final and no correspondence will be entered into regarding this decision.

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your Instagram handle/Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the content that you have given us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your content, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

5. Prize Draw

5.1 Selection of the winner of the Samsung S9+ will be chosen by a giffgaff panel based on our judging criteria, where we will choose the Surviving Christmas top tip that has the most giffgaff characteristics of being, fun, quirky, honest and realistic . No correspondence will be entered into regarding this decision. Winners will be selected after midday on 14/12/18 and notified by Instagram Direct Message shortly thereafter.

5.2 The Prize will be sent by Royal Mail to UK addresses only and no liability will be accepted if the Prize is lost in transit.

5.3 The Prize cannot be exchanged or substituted for cash or anything else.

5.4 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

6. General

6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

6.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.

6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here..

6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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giffgaff pioneers, contribution to the member panel - November 2018

These Terms and Conditions and the giffgaff Member Panel Terms and Conditions (together, “Terms”) govern your completion of the giffgaff pioneers survey (the “Survey”) and subsequent entry into a prize draw to win a £25 Amazon Voucher. Participation and/or email instructions from part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Introduction

    1. These terms and conditions apply between you, an individual who has entered the Competition (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").
    2. Members who have signed up to be part of giffgaff pioneers, (the members’ panel) from 27 November onwards, will receive an email with a link to complete a survey. Anyone who having received the email, completes the survey by 11 December 2018 will have their name added to a draw to win a £25 Amazon Voucher (the “Prize”).
    3. One member’s name will be selected at random and that member will receive the Prize. The successful member will be contacted by email on or around 20 December 2018. Selection of the winner of the Prize will be entirely at random. No correspondence will be entered into regarding this decision.
    4. By completing the questionnaire, you agree to be bound by these terms and conditions.

Eligibility

    1. On the date that you enter the Competition, you must be 16 years or over, a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this Competition.

Your Information – Data Protection

    1. Any information that you provide to us about yourself, (your personal data), will only be used by us in relation to the administration of the survey completion and the prize draw.. We will be the data controller in respect of your personal data. By completing the survey, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

General

  1. The Prize cannot be exchanged or substituted for cash or anything else and you acknowledge that no sum is payable to you in relation to your completion of the survey.
  2. giffgaff reserves the right to amend the Terms or withdraw the giving of the Prize at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Prize for an alternative of equal or greater value. In the eve dresses only and no liability will be accepted if the Prize is lost in transit.
  3. n the event of any dispute giffgaff’s decision is final. No correspondence will be entered into. The Prize will be sent by Royal Mail to UK addresses only.
  4. Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.
  5. If either of us fails to enforce our rights under the Terms, it shall not prevent either of us from taking action later.
  6. Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
  7. We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.
  8. The Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Black Friday phones promo - November 2018

The offer

These Terms and Conditions and the giffgaff standard Terms and Conditions ("Terms") govern this Offer. By participating in the Offer, all participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.

Please read the following terms carefully and keep a copy for your information.

  1. Save up to £100 off the price on Eligible Devices while stocks last between 06:00 on 22nd November 2018 and 23:59 on 30th November 2018.
  2. Saving will be deducted from the price before purchase.
  3. Eligible Devices for this promotion are:
    • iPhone 7 32GB
      Was £449
      Now £399;
      Saving £50
    • iPhone 6S 32GB
      Was £349
      Now £259;
      Saving £90
    • Sony Xperia XZ2 Compact 64GB
      Was £469
      Now £299;
      Saving £170.00
      (Includes Sony Earbuds worth £180 RRP “Free Gift”)
    • Sony Experia XA2 Ultra
      Was £349
      Now £199;
      Saving £150
    • Sony Xperia L2 32GB
      Was £169
      Now £99;
      Saving £70
    • Sony Xperia XA2 32GB
      Was £249
      Now £179;
      Saving £70
    • Samsung Galaxy J3 2017 16GB
      Was £149
      Now £99;
      Saving £60
    • Motorola Moto E5 Play
      Was £79
      Now £59;
      Saving £20
    • Motorola Moto G6 Play
      Was £169
      Now £99;
      Saving £70
    • Nokia 8810 4GB
      Was £59
      Now £49;
      Saving £10
    • Alcatel U3 3G 4GB
      Was £29
      Now £14.99;
      Saving £14.01
    • iPhone 7 Refurb 32GB
      Was £349
      Now £299;
      Saving £50
    • iPhone 7 Refurb 128GB
      Was £409
      Now £329;
      Saving £80
    • iPhone 8 Refurb 64GB
      Was £499
      Now £449;
      Saving £50
  4. Prices are based on giffgaff’s standard pricing for the prior period.
  5. Discount is deducted from the handset price only and has no effect on airtime tariffs.
  6. Discounts will affect the SIM free price only. SIM free price is determined as payment in full to giffgaff before receiving the handset. Payment in full does not include loan repayments whether this is early or in accordance to the time specified on the loan agreement.
  7. Entitlement to the Free Gift is personal to the participant and cannot be transferred. The Free Gift has no monetary value and cannot be exchanged for cash or other alternatives.
  8. Eligible Devices that are purchased and returned under our Returns Policy or otherwise returned, do not qualify for this Offer and the Free Gift must be returned at the same time as the Eligible Device.
  9. We reserve the right to withhold from Participants a refund or a portion thereof on any Eligible Devices that are returned to us in circumstances where the Free Gift is not returned at the same time.giffgaff reserves the right to remove promotional material from circulation, amend the Terms or withdraw the Offer at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Free Gift for an alternative of equal or greater value. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  10. This Offer cannot be redeemed for cash or other alternatives and may not be used in conjunction with another offer.
  11. This Offer is subject to availability and while stocks last.
  12. By participating in the Offer, Members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Participant has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here https://www.giffgaff.com/boiler-plate/privacy.
  13. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Earn £10 free credit for your video feedback - November 2018

1. Introduction

1.1. These terms and conditions apply between you, an individual who has entered the Competition (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

1.2. Selected members (who have opted in to receive marketing), will receive an email with a link to a private giffgaff WhatsApp chat inviting them to send a feedback video in relation to their recent phone purchase. Anyone who, having received the email, follows the video guidelines and sends in a video by Wednesday 12th December 2018, will receive £10 free giffgaff credit added to their giffgaff account.

1.3. In order to receive £10 free credit members need to follow the video guidelines explained in the email.

1.4. By sending the feedback video, you agree to be bound by these terms and conditions.

2. Eligibility

On the date that send in the video, you must be 18 years or over, and to receive the free £10 credit you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

3. How your video(s) will be used – permissions, rights and responsibilities

3.1 When sending your feedback video to us, you are agreeing to let us use your video on the giffgaff website and marketing communications with other members to tell them about our member experiences of buying pre-owned phones. These member videos will help other members make better choices and learn from your experience.

3.2 Your video must not display any material which is:

3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;

3.2.2. defamatory of any person, entity or organisation;

3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;

3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;

3.2.5. otherwise offensive in the opinion of giffgaff;

3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or

3.2.7. related to the conduct of a business other than giffgaff.

3.3 We do not guarantee that your video will be used/published.

3.4 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your video so that the content can be used to full effect throughout the world, by any and all means in media.

3.5 You agree that we may edit, copy, or adapt your video as we see fit.

3.6 We reserve the right, in our sole discretion,not to use your video for any reason and at any time, even if a publish date has been indicated to you.

3.7 Our decision as to whether or not you have adhered to the guidelines and your content is used is final and no correspondence will be entered into regarding this decision.

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your mobile/WhatsApp number and name (personal data), will only be used by us. We will be the data controller in respect of your personal data. By giving us permission to use your video, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here

5. Prize

5.2 The Prize of £10 free giffgaff credit cannot be exchanged or substituted for cash or anything else.

5.3 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

6. General

6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

6.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.

6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Existing Members Phone Offer on Selected Phones - November 2018

  1. Existing Members (Customers) who purchase any of the selected phones through the URL provided to them (each an “Eligible Device”), will be able to do so at a discounted price from its usual selling price on giffgaff.com, whilst stocks last.
  2. Eligible Devices for this promotion will be the below phones:
    • Huawei P20 Pro
    • Huawei P Smart
    • Apple iPhone 6s
  3. Existing Members (Customers) are defined as those with an active giffgaff SIM and not in a state of cancellation either by port-out, change of mind termination or other means.
  4. giffgaff reserves the right to withdraw or amend this offer at any time, without giving prior notice. In the event of any dispute, giffgaff’s decision is final. No correspondence will be entered into.
  5. This offer cannot be redeemed for cash or alternatives or transferred between member accounts and cannot be used in conjunction with another offer.
  6. Eligible Devices are subject to availability.
  7. giffgaff will not be liable for any loss in connection with this offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  8. By participating in this offer, Members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Member has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here
  9. https://www.giffgaff.com/boiler-plate/privacy
  10. By participating in this offer, all Members will be deemed to have accepted and be bound by these terms. These terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
  11. This offer is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
  12. Promoter: giffgaff, 260 Bath Road, Slough, Berkshire, SL1 4DX (“giffgaff”) or (“Us”)

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Free Huawei Band 3 Pro - November 2018

Get a Huawei Band 3 Pro, when you buy a new Huawei P20 Pro device directly from giffgaff.co.uk (the "Offer") - Full Terms and Conditions.

These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the "Terms" which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information. Free Gift

  1. Participants who buy a brand-new Huawei P20 Pro device from giffgaff.co.uk (a “Qualifying Purchase”) will receive a Free Huawei Band 3 Pro ("Free Gift").
  2. Participants are limited to the purchase of one device only.
  3. One Free Gift per Qualifying Purchase only.
  4. Free Gifts are subject to availability at the point of redemption, whilst stocks last. giffgaff can’t guarantee that Free Gifts will remain available throughout the Offer Period. giffgaff reserves the right to amend this Offer at any time which may include the substitution of the Free Gift for a suitable alternative.

Eligibility and Participation

  1. This Offer is open to UK residents, aged over 18 who participate in this Offer ("Participants").
  2. Participants must buy a brand-new Huawei P20 Pro device (an "Eligible Device") directly from giffgaff.co.uk, in the "Offer Period" which is between 15 November 2018 and 31 December 2018 (inclusive), (a "Qualifying Purchase").
  3. A Qualifying Purchase can be made using any of the purchase options available on giffgaff.co.uk at the point of purchase.
  4. Eligible Devices that are purchased and returned within the Return Policy or otherwise returned, do not qualify for this Offer and the Free Gift must be returned at the same time as the Eligible Device.
  5. We reserve the right to withhold from Participants a refund or a portion thereof on any Eligible Devices that are returned to us in circumstances where the Free Gift is not returned at the same time.
  6. Purchases made through a third-party distributor are excluded and will not qualify for this Offer.

How to claim

  1. The Free Gift will be delivered to Participants separately from their purchase of the Eligible Device, with delivery of the Free Gift expected to follow no more than 4 weeks later.

Other important terms

  1. No applications from organised groups, third parties, agents, macros or other automated means, will be allowed. Incomplete applications or applications that are not in accordance with these Terms or the application instructions will be rejected.
  2. Entitlement to the Free Gift is personal to the Participant and cannot be transferred. The Free Gift has no monetary value and cannot be exchanged for cash or other alternatives.
  3. Responsibility is not accepted for Qualifying Purchase applications damaged, lost, or delayed as a result of any computer hardware, network or software failure of any kind.
  4. Participants should retain a copy of their receipt or order confirmation as proof of purchase.
  5. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Free Gift for an alternative of equal or greater value. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  6. giffgaff will not be liable for any loss in connection with this Offer, accepting or using the Free Gift, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  7. giffgaff's decision is final with regard to all promotional matters.
  8. By participating in the Offer, all Participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
  9. By participating in the Offer, Members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Participant has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here
  10. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Weird and wonderful families - October 2018

1. Introduction

These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

We’ve got Samsungs S9+ to give away to 1 lucky winner that enters our Weird and Wonderful Family competition. The competition is open from midday, 16/10/18 until 11pm, 28/10/18.

If you want to get your mitts on a Samsungs S9+ then entering the competition is easy-peasy. All you have to do is upload an Instagram post of a photo that sums up your weird and wonderful family and a short story about them as the caption. We want you to tell us a story about why your family is great and why you wouldn’t change them for anyone else by uploading a photo and story about what’s weird and wonderful about your family and add the hashtag #MyHalloweenFamily to your caption so we can see it. The Instagram photo that has the most giffgaff characteristics of being, fun, quirky, honest and realistic that we are tagged in will win the Samsungs S9+.

2. Eligibility

On the date that you upload your photograph onto Instagram, you must be 18 years or over, and to be entered into the prize draw you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

3. How your photo(s) will be used – permissions, rights and responsibilities

3.1 When uploading your photo onto Instagram and tagging us in with the hashtag #MyHalloweenFamily, you are agreeing to let us use your photo(s), and you give us (giffgaff) permission to use the relevant photos(s) in addition to your Instagram Handle which will be shown on the giffgaff Instagram account for no more than 4 months.

3.2 Your photo must not display any material which is:

  • 3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
  • 3.2.2. defamatory of any person, entity or organisation;
  • 3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
  • 3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
  • 3.2.5. otherwise offensive in the opinion of giffgaff;
  • 3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or
  • 3.2.7. related to the conduct of a business other than giffgaff.

3.3 We do not guarantee that your photo will be used/published.

3.4 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your photography so that the content can be used to full effect throughout the world, by any and all means in media.

3.5 You agree that we may edit, copy, adapt or translate your photo as we see fit.

3.6 We reserve the right, in our sole discretion,not to use your photo for any reason and at any time, even if a publish date has been indicated to you.

3.7 Our decision as to whether your content is used is final and no correspondence will be entered into regarding this decision.

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your Instagram handle/Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the photo that you have given us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your photo, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here

5. Prize Draw

5.1 Selection of the winner will be chosen by a giffgaff panel based on our judging criteria, where we will choose the Instagram photo that has the most giffgaff characteristics of being, fun, quirky, Samsungs S9+. No correspondence will be entered into regarding this decision. Winners will be selected after midday on 29/10/18 and notified by Instagram Direct Message shortly thereafter.

5.2 The Prize will be sent by Royal Mail to UK addresses only and no liability will be accepted if the Prize is lost in transit.

5.3 The Prize cannot be exchanged or substituted for cash or anything else.

5.4 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

6. General

6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

6.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.

6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Complete a questionnaire on New Phone Purchases and be in with a chance of winning a £25 Amazon Voucher - October 2018

These Terms and Conditions (“Terms”) govern the Competition. Participation and/or claim instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Introduction

1.   These terms and conditions apply between you, an individual who has entered the Competition (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

2.   Selected members (who have opted in to receive marketing), will receive an email with a link to complete a questionnaire in relation to their recent phone purchase. Anyone who having received the email, completes the questionnaire by Friday 2nd November 2018 and enters their email address, will have their name added to a draw to win a £25 Amazon Voucher (the “Prize”).

3.   One member’s name will be selected at random and that member will receive the Prize. The successful member will be contacted by email on or around Friday 16th November 2018. Selection of the winner of the Prize will be entirely at random. No correspondence will be entered into regarding this decision.

4.   By completing the questionnaire, you agree to be bound by these terms and conditions.

Eligibility

5.   5. On the date that you enter the Competition, you must be 18 years or over, a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this Competition.

Your Information – Data Protection

6.   Any information that you provide to us about yourself, (your personal data), will only be used by us in relation to the administration of the Competition. We will be the data controller in respect of your personal data. By completing the questionnaire, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here https://www.giffgaff.com/boiler-plate/privacy.

General

7.   The Prize cannot be exchanged or substituted for cash or anything else and you acknowledge that no sum is payable to you in relation to your completion of the questionnaire.

8.   giffgaff reserves the right to amend these Terms or withdraw the Competition at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Prize for an alternative of equal or greater value. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.

9.   Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

10.   If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

11.   Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

12.   We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

13.   These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Honest Summer on Instagram – chance to win an iPhone X – September 2018

1.  Introduction

These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

We’ve got 1 iPhone X to give away to 1 lucky winner that enters our Honest Summer competition. The competition is open from midday, 14/09/18 until 11pm, 16/09/18.

If you want to get your mitts on an iPhone X then entering the competition is easy-peasy. All you have to do is upload an Instagram post showing off your own photo that sums up the kind of Summer you’ve had this year from a real-life perspective. We want you to be honest and share with us what your summer was like by uploading your brutally realistic or underwhelming summer photo and add the hashtag #giffgaffHonestSummer to your caption so we can see it. The Instagram photo that has the most giffgaff characteristics of being, fun, quirky, honest and realistic that we are tagged in will win the iPhone X.

2.  Eligibility

On the date that you upload your photograph onto Instagram, you must be 18 years or over, and to be entered into the prize draw you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.

3.  How your photo(s) will be used – permissions, rights and responsibilities

3.1 When uploading your photo onto Instagram and tagging us in with the hashtag #giffgaffHonestSummer, you are agreeing to let us use your photo(s), and you give us (giffgaff) permission to use the relevant photos(s) in addition to your Instagram Handle which will be shown on the  giffgaff Instagram account for no more than 4 months.

3.2 Your photo must not display any material which is:

  • 3.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
  • 3.2.2. defamatory of any person, entity or organisation;
  • 3.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
  • 3.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
  • 3.2.5. otherwise offensive in the opinion of giffgaff;
  • 3.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or
  • 3.2.7. related to the conduct of a business other than giffgaff.

3.3 We do not guarantee that your photo will be used/published.

3.4 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your photography so that the content can be used to full effect throughout the world, by any and all means in media.

3.5 You agree that we may edit, copy, adapt or translate your photo as we see fit.

3.6 We reserve the right, in our sole discretion,not to use your photo for any reason and at any time, even if a publish date has been indicated to you.

3.7 Our decision as to whether your content is used is final and no correspondence will be entered into regarding this decision.

4. Your Information – Data Protection

Any information that you provide to us about yourself, for example, your Instagram handle/Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the photo that you have given us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your photo, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

5.  Prize Draw

5.1 Selection of the winner will be chosen by a giffgaff panel based on our judging criteria, where we will choose the Instagram photo that has the most giffgaff characteristics of being, fun, quirky, honest and realistic that we are tagged in will win the iPhone X. No correspondence will be entered into regarding this decision. Winners will be selected after midday on 18/09/18 and notified by email shortly thereafter.

5.2 The Prize will be sent by Royal Mail to UK addresses only and no liability will be accepted if the Prize is lost in transit.

5.3 The Prize cannot be exchanged or substituted for cash or anything else.

5.4 Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

6. General

6.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.

6.2 Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.

6.3 Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.

6.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.

6.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.

6.6 Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.

6.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.

6.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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The Circle Social - 2018

Introduction

These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").

These terms and conditions apply where you post any content on Facebook, Instagram or Twitter (make a tweet/tweets or comment/comments), using the hashtag #TheCircle during the broad-casting of every original episode of The Circle between September 2018 - October 2018 and where you give us permission to use such content via your positive reply to our direct message, headed 'Please can we use your tweet/comment on next week's show?'.

By giving us permission to use your content, you agree to be bound by these terms and conditions. You also agree that you will comply with the terms of use of any relevant social media platform (in this instance, Facebook, Instagram or Twitter) and those of any relevant broadcaster (in this instance, Channel 4).

Channel 4 is not responsible in any way for this promotion or the use of your content or personal data.

Eligibility

1.1 On the date that you make the tweet/comment(s) we would like to use, you must be 18 years or over.

How your tweet/comment(s) will be used – permissions, rights and responsibilities

2.1 In agreeing to let us use your tweet/comment(s), you give us (giffgaff) permission to allow Channel 4 (the broadcasters of The Circle) to broadcast the relevant tweet/comment(s) in addition to your name/Instagram handle/Twitter handle in giffgaff sponsorship credits shown on the next new episode (usually aired the following week) of The Circle. Repeats of the relevant episode may also be broadcast, so your permission extends to any and all repeats.
2.2 Your tweet/comment(s) will only ever appear in the context of our sponsorship credits of The Circle.
2.3 Your tweet/comment(s) must not display any material which is:

  • 2.2.1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
  • 2.2.2. defamatory of any person, entity or organisation;
  • 2.2.3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
  • 2.2.4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
  • 2.2.5. otherwise offensive in the opinion of giffgaff;
  • 2.2.6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or
  • 2.2.7. related to the conduct of a business other than giffgaff.

2.4 We do not guarantee that your tweet/comment(s) will be broadcast (even if we get your per-mission to do so), but where it/they are, you agree to allow the relevant tweet/comment(s) to be used/broadcast as we see fit and without notification (other than obtaining your initial consent).
2.5 You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your tweet/comment(s) so that the content can be used to full effect throughout the world, by any and all means in media.
2.6 You agree that we may edit, copy, adapt or translate your tweet/comment(s) as we see fit.
2.7 We reserve the right, in our sole discretion, not to use your tweet/comment(s) for any reason and at any time, even if a broadcast date has been indicated to you.
2.8 Our decision as to whether your content is broadcast is final and no correspondence will be entered into regarding this decision.

Your Information – Data Protection

3.1 Any information that you provide to us about yourself, for example, your Instagram handle/Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for broadcast of the tweet/comment(s) that you give us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your tweet/comment(s), you agree to us collecting and processing your personal data in this way. Please note that once permission is given, we cannot prevent your tweet/comment(s) being used once sent on to Channel 4.

General

4.1 Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.
4.2 Subject to Clause 4.1, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.
4.3. Subject to Clause 4.1, our liability to you under these terms and conditions will not exceed £3,000.
4.4 You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of the breach by you of any of your obligations and representations under these terms and conditions.
4.5 If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.
4.6 Each sub-clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
4.7 We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.
4.8 These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

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Free £10 goodybag offer when you buy a pre-owned phone - July 2018

Introduction

One Free £10 plan (goodybag) with every giffgaff marketplace phone purchased from giffgaff (the “Offer”)

Full Terms and Conditions.

These Terms and Conditions ("Terms") govern this Offer. You will be deemed to have accepted these Terms if you participate in the Offer. Please read the following Terms carefully and keep a copy for your information. 

Eligibility & Participation

  1. This Offer is open to customers who make a device purchase from giffgaff’s Marketplace and who are UK residents, aged over 18. (“Eligible Customers“).
  2. To participate, Eligible Customers must buy a phone (an “Eligible Device“) directly from www.giffgaff.com, during the “Offer Period” which runs from 28 July 2018 until such time as giffgaff decides to withdraw the Offer (a “Qualifying Purchase“).
  3. Eligible Devices that are purchased and returned within the 21-day return period, do not qualify for the Offer.
  4. Purchases made through a third-party distributor are excluded and do not qualify for the Offer.
  5. The 30-day return period is only applicable to Qualifying Purchases made from eBay.co.uk.
  6. Eligible Customers who make a Qualifying Purchase (a “Participant”) will receive one £10 plan (goodybag) for free, which can be redeemed at giffgaff.com by activating the promotional SIM card provided with the device.
  7. One free £10 plan (goodybag) per Qualifying Purchase only.
  8. The free £10 plan (goodybag) is subject to availability at the point of redemption, whilst stocks last. giffgaff can't guarantee that the free £10 plan (goodybag) will remain available throughout the Offer Period. giffgaff reserves the right to amend this Offer at any time which may include the substitution of the free £10 plan (goodybag) for a suitable alternative.
  9. The free £10 plan (goodybag) lasts one calendar month once redeemed.
  10. Free £10 plan can only be applied to newly activated promotional SIM
  11. Existing members with an active SIM will receive £10 credit, applied from day 16 from purchase.

How to claim

  1. Participants must activate their promotional SIM on giffgaff.com via the activate a SIM link: https://www.giffgaff.com/activate.
  2. Participants must use the promotional SIM included with their Qualifying Purchase to receive one free £10 plan (goodybag) upon activation of that SIM.

Other important terms

  1. A Qualifying Purchase will be subject to its own terms and conditions and eligibility criteria. Participants should familiarise themselves with these before participating in this Offer.
  2. No applications from organised groups, third parties, agents, macros or other automated means, will be allowed. Incomplete applications or applications that are not in accordance with these Terms or the application instructions will be rejected.
  3. Entitlement to one free £10 plan (goodybag) is personal to the Participant and cannot be transferred. The free £10 plan (goodybag) has no monetary value and cannot be exchanged for cash.
  4. Responsibility is not accepted for applications damaged, lost, or delayed as a result of any computer hardware, network or software failure of any kind. Damage to or loss of the promotional SIM may result in the Participant being unable to use the free £10 plan (goodybag).
  5. Applicants should retain a copy of their receipt as proof of purchase.
  6. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time, without giving prior notice. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  7. giffgaff will not be liable for any loss in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  8. giffgaff's decision is final with regard to all promotional matters.
  9. By participating in the Offer, Participants consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Member has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here https://www.giffgaff.com/boiler-plate/privacy.
  10. By participating in the Offer, all Participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
  11. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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World Photography Day - August 2018

  1. Introduction
    These terms and conditions apply between you, an individual who has generated social media content (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").
    We’ve got 1 Samsung S9 to give away to 1 lucky winner that enters our World Photography Day competition.
    If you want to get your mitts on a Samsung S9 then entering the competition is a doddle. All you have to do is upload an Instagram post showing off your own photography skills by taking a photo of whatever you desire with your mobile phone and use the hashtag #giffgaffpics. The best Instagram photo that we are tagged in will win the Samsung S9.
    Members that hashtag us in their Instagram post using #giffgaffpics will be automatically entered into a prize draw to win a new Samsung S9 (the “Prize”).
    By uploading your own photo onto Instagram and tagging us with #giffgaffpics, you give us permission to use your content, as specified below, and you agree to be bound by these terms and conditions.
  2. Eligibility
    On the date that you upload your photograph onto Instagram, you must be 18 years or over, and to be entered into the prize draw you must be a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this promotion.
  3. How your comment(s) will be used – permissions, rights and responsibilities
    1. When uploading your photograph onto Instagram and tagging us in with the hashtag #giffgaffpics, you are agreeing to let us use your photo(s), and you give us (giffgaff) permission to use the relevant photos(s) in addition to your Instagram Handle which will be shown on the giffgaff Instagram account for no more than 4 months.
    2. Your photo must not display any material which is:
      1. racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
      2. defamatory of any person, entity or organisation;
      3. abusive, threatening or otherwise likely to be harmful to those persons likely to use giffgaff's services and products;
      4. in contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
      5. otherwise offensive in the opinion of giffgaff;
      6. infringing of the rights (including the intellectual property rights, for example, copyright, trademarks and confidential information) of any legal (meaning a company, for example) or natural person; or
      7. related to the conduct of a business other than giffgaff.
    3. We do not guarantee that your photo will be used/published
    4. You permanently and without charging us any money now or in the future, grant and assign (which means you transfer ownership) to us all rights, title and interest in your photography so that the content can be used to full effect throughout the world, by any and all means in media.
    5. You agree that we may edit, copy, adapt or translate your photo as we see fit.
    6. We reserve the right, in our sole discretion, not to use your photo for any reason and at any time, even if a publish date has been indicated to you.
    7. Our decision as to whether your content is used is final and no correspondence will be entered into regarding this decision.
  4. Your Information – Data Protection
    Any information that you provide to us about yourself, for example, your Instagram handle/Twitter handle and name (personal data), will only be used by us so that we can approve and arrange for publication of the photo that you have given us permission to use. We will be the data controller in respect of your personal data. By giving us permission to use your photo, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.
  5. Prize Draw
    1. Selection of the winner of the Prize is chosen by a panel from giffgaff. No correspondence will be entered into regarding this decision. Entries will be open from 19/08/18 and winners will be selected after midday on 21/08/18 and notified by email shortly thereafter, on or around 21/08/18.
    2. The Prize will be sent by Royal Mail to UK addresses only and no liability will be accepted if the Prize is lost in transit.
    3. The Prize cannot be exchanged or substituted for cash or anything else.
    4. Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.
  6. General
    1. Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.
    2. Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data in connection with our use of your content.
    3. Subject to Clause 6.1, our liability to you under these terms and conditions will not exceed £1,000.
    4. You agree to indemnify us against any and all claims, losses and/or damages suffered directly or indirectly by us as a result of any breach by you of any of your obligations and representations under these terms and conditions.
    5. If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.
    6. Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
    7. We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.
    8. These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

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Free Huawei MediaPad T3 8 - August 2018

Get a Huawei MediaPad T3 8, when you buy a new Huawei P20 Pro device directly from giffgaff.co.uk (the "Offer") - Full Terms and Conditions.

These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Free Gift

  1. Participants who buy a brand-new Huawei P20 Pro device from giffgaff.co.uk during the Offer Period (defined below) (a “Qualifying Purchase”) will receive a Free Huawei MediaPad T3 8 ("Free Gift").
  2. Participants are limited to the purchase of one device only.
  3. One Free Gift per Qualifying Purchase only.
  4. Free Gifts are subject to availability at the point of redemption, whilst stocks last. giffgaff can’t guarantee that Free Gifts will remain available throughout the Offer Period. giffgaff reserves the right to amend this Offer at any time which may include the substitution of the Free Gift for a suitable alternative.

Eligibility and Participation

  1. This Offer is open to UK residents, aged over 18 who participate in this Offer ("Participants").
  2. Participants must buy a brand-new Huawei P20 Pro device (an "Eligible Device") directly from giffgaff.co.uk, in the "Offer Period" which is between 16 August 2018 and 30 September 2018 (inclusive).
  3. A Qualifying Purchase can be made using any of the purchase options available on giffgaff.co.uk at the point of purchase.
  4. Eligible Devices that are purchased and returned within the Return Policy or otherwise returned, do not qualify for this Offer and the Free Gift must be returned at the same time as the Eligible Device.
  5. We reserve the right to withhold from Participants a refund or a portion thereof on any Eligible Devices that are returned to us in circumstances where the Free Gift is not returned at the same time.
  6. Purchases made through a third-party distributor are excluded and will not qualify for this Offer.

How to claim

  1. The Free Gift will be added automatically into a Participants shopping basket at the point that the Eligible Device is purchased from giffgaff.co.uk. The Free Gift will be delivered to Participants with the Eligible Device.

Other important terms

  1. No applications from organised groups, third parties, agents, macros or other automated means, will be allowed. Incomplete applications or applications that are not in accordance with these Terms or the application instructions will be rejected.
  2. Entitlement to the Free Gift is personal to the Participant and cannot be transferred. The Free Gift has no monetary value and cannot be exchanged for cash or other alternatives.
  3. Responsibility is not accepted for Qualifying Purchase applications damaged, lost, or delayed as a result of any computer hardware, network or software failure of any kind.
  4. Participants should retain a copy of their receipt or order confirmation as proof of purchase.
  5. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Free Gift for an alternative of equal or greater value. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  6. giffgaff will not be liable for any loss in connection with this Offer, accepting or using the Free Gift, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  7. giffgaff's decision is final with regard to all promotional matters.
  8. By participating in the Offer, all Participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
  9. By participating in the Offer, Members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Participant has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here https://www.giffgaff.com/boiler-plate/privacy
  10. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Free JBL GO 2 Portable Bluetooth speaker - August 2018

Get a JBL GO 2 Portable Bluetooth speaker, when you buy a new Huawei P20 device directly from giffgaff.co.uk (the "Offer") - Full Terms and Conditions.

These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Free Gift

  1. Participants who buy a brand-new Huawei P20 device from giffgaff.co.uk during the Offer Period (defined below) (a “Qualifying Purchase”) will receive a Free JBL GO 2 Portable Bluetooth speaker ("Free Gift").
  2. Participants are limited to the purchase of one device only.
  3. One Free Gift per Qualifying Purchase only.
  4. Free Gifts are subject to availability at the point of redemption, whilst stocks last. giffgaff can’t guarantee that Free Gifts will remain available throughout the Offer Period. giffgaff reserves the right to amend this Offer at any time which may include the substitution of the Free Gift for a suitable alternative.

Eligibility and Participation

  1. This Offer is open to UK residents, aged over 18 who participate in this Offer ("Participants").
  2. Participants must buy a brand-new Huawei P20 device (an "Eligible Device") directly from giffgaff.co.uk, in the "Offer Period" which is between 16 August 2018 and 19 September 2018 (inclusive).
  3. A Qualifying Purchase can be made using any of the purchase options available on giffgaff.co.uk at the point of purchase.
  4. Eligible Devices that are purchased and returned within the Return Policy or otherwise returned, do not qualify for this Offer and the Free Gift must be returned at the same time as the Eligible Device.
  5. We reserve the right to withhold from Participants a refund or a portion thereof on any Eligible Devices that are returned to us in circumstances where the Free Gift is not returned at the same time.
  6. Purchases made through a third-party distributor are excluded and will not qualify for this Offer.

How to claim

  1. The Free Gift will be added automatically into a Participants shopping basket at the point that the Eligible Device is purchased from giffgaff.co.uk. The Free Gift will be delivered to Participants with the Eligible Device.

Other important terms

  1. No applications from organised groups, third parties, agents, macros or other automated means, will be allowed. Incomplete applications or applications that are not in accordance with these Terms or the application instructions will be rejected.
  2. Entitlement to the Free Gift is personal to the Participant and cannot be transferred. The Free Gift has no monetary value and cannot be exchanged for cash or other alternatives.
  3. Responsibility is not accepted for Qualifying Purchase applications damaged, lost, or delayed as a result of any computer hardware, network or software failure of any kind.
  4. Participants should retain a copy of their receipt or order confirmation as proof of purchase.
  5. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Free Gift for an alternative of equal or greater value. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  6. giffgaff will not be liable for any loss in connection with this Offer, accepting or using the Free Gift, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  7. giffgaff's decision is final with regard to all promotional matters.
  8. By participating in the Offer, all Participants will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
  9. By participating in the Offer, Members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Participant has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here https://www.giffgaff.com/boiler-plate/privacy
  10. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Open Banking questionnaire prize draw - August 2018

Complete a questionnaire on attitudes towards Open Banking and be in with a chance of winning a brand-new iPhone 7, 32GB (the "Competition") - Full Terms and Conditions.

These Terms and Conditions (“Terms”) govern the Competition. Participation and/or claim instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Introduction

  1. These terms and conditions apply between you, an individual who has entered the Competition (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").
  2. Selected members who have previously been declined a loan further to an application made via giffgaff.co.uk in the six months prior to 9th August 2018 will receive an email with a link to complete a questionnaire. Anyone who having received the email, completes the questionnaire by 6th September 2018 will have their name added to a draw to win a brand new iPhone 7, 32GB (the “Prize”).
  3. One member’s name will be selected at random and that member will receive the Prize. The successful member will be contacted by email on or around 20th September 2018. Selection of the winner of the Prize will be entirely at random. No correspondence will be entered into regarding this decision.
  4. By completing the questionnaire, you agree to be bound by these terms and conditions.

Eligibility

  1. On the date that you enter the Competition, you must be 18 years or over, a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this Competition.

Your Information – Data Protection

  1. Any information that you provide to us about yourself, (your personal data), will only be used by us in relation to the administration of the Competition. We will be the data controller in respect of your personal data. By completing the questionnaire, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here: giffgaff.com/boiler-plate/privacy.

General

  1. The Prize cannot be exchanged or substituted for cash or anything else and you acknowledge that no sum is payable to you in relation to your completion of the questionnaire.
  2. giffgaff reserves the right to amend these Terms or withdraw the Competition at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Prize for an alternative of equal or greater value. In the evedresses only and no liability will be accepted if the Prize is lost in transit.
  3. nt of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  4. The Prize will be sent by Royal Mail to UK ad
  5. Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.
  6. If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.
  7. Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
  8. We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.
  9. These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Instagram Stories, what it means to me competition - August 2018

We’ve got 1 iPhone X to give away to 1 lucky winner that enters our Freedom, Flexibility and Transparency – What it means to you? competition. And if you’re already a giffgaff member and enter the competition we’ll give you a free £5 credit.

If you want to get your mitts on an iPhone X then entering the competition is a doddle. All you have to do is upload an Instagram story explaining what either Freedom, Flexibility or Transparency means to you in your own words and tagging us by mentioning @giffgaffmobile in your Instagram story. The best Instagram story that we are tagged in will win the iPhone X.

Your personal details will at all times be treated in accordance with our Privacy Policy, which means we’ll take good care of your personal details, using the information you submit to us for the administration of this competition only. We won’t sign you up to any marketing messages and definitely won’t pass your contact details onto any third parties.

Terms & Conditions

  1. By submitting your entry, you agree to be bound by the following terms and conditions.
  2. You can enter if you’re 18 or over and a UK resident (but not if you’re a giffgaff employee, one of their family, or connected in any other way with this competition. You will need access to the internet and an Instagram account for your entry to be eligible. Obviously, third party entries, bulk entries or entries submitted by agents are off limits. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we’re not satisfied, you might not get your prize.
  3. You can enter by uploading an Instagram Story to your Instagram account explaining what Transparency, Flexibility or Freedom means to you in your own words and tagging us by mentioning @giffgaffmobile in your Instagram story. If you’re already a giffgaff member you’ll also automatically receive £5 credit. No purchase necessary and there is no charge to register for use of Instagram.
  4. Entries are open from midday on 03/08/18. The competition will close at 23:00 on 20/08/18.
  5. Entrants are subject to Instagram’s standard terms and conditions and should remind themselves of these before entering.
  6. You will only be allowed to enter once.
  7. We can and will reject any entry, and/or disqualify any winner, runner up or entrant, if we think that the entry is defamatory, indecent or violates or infringes any third party’s rights. giffgaff will not accept responsibility for competition entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.
  8. We’re not responsible for any entries that go astray. Ditto for acceptances or other documents or communications related to the prize, or, indeed, the prize itself.
  9. Our decision is final and no correspondence will be entered into regarding this decision. The winner will be selected after the competition closes on the 20/08/18 at 23:00 and then will be announced by 21/08/18 at 12:30. The prize will be sent by Royal Mail to UK addresses only.
  10. We’ll contact the winner via Instagram Direct Messaging to get their address to be able to post their lovely prize. However, if the winner cannot be contacted or is not available, or we don’t hear back from the winner within 24 hours, we reserve the right to draw a new winner from the other eligible entrants. We’re not responsible if you can’t take up the prize.
  11. We’ll also post the name of the winner and the winning Instagram story on our Instagram story feed shortly after the winner has been contacted.
  12. We may also post the Instagram stories of entrants other than the winning entrant on our Instagram story feed.
  13. In the event of fraud, abuse, and/or an error affecting the proper operation of this competition, we reserve the right to end or suspend the competition; amend these terms & conditions; declare void the notification of winner(s)/runners up; and/or to allocate the prize by conducting a simple draw from all entrants.
  14. Opinions expressed are those of the respective contributing users only. Such views do not represent those of giffgaff, its management or employees. giffgaff is not responsible for and disclaims all liability for content and comments contributed by users. 
  15. You must not use the competition post to display any material which is:
    1. Racist, sexist, homophobic, pornographic, obscene, profane, vulgar;
    2. Defamatory of any person, entity or organisation;
    3. Abusive, threatening or otherwise likely to be harmful to those persons likely to use the giffgaff site;
    4. In contravention of any relevant local, national or international law or which incites or encourages the contravention of any such law;
    5. Otherwise offensive in the opinion of giffgaff;
    6. Infringing of the rights (including the intellectual property rights) of any legal or natural person;
    7. Or related to the conduct of a business other than giffgaff.
      Entries that violate any of the sections above will be invalid.
  16. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
  17. We reserve the right to suspend, cancel or amend the competition and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the competition subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms.
  18. This promotion is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
  19. The promoter of this competition is giffgaff (that’s us), 260 Bath Road, Slough SL1 4DX
  20. For any more information about us, visit our website.

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August 2018 - Double Credit (£10) for Share the Love (MGM) and Super Recruiter activations promotion (the "Offer") – Full Terms and Conditions.

These Terms and Conditions ("Terms") govern this Offer. Participation and/or claim instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Eligibility & Participation

  1. New members who join giffgaff through the Member get Member (“MGM”) or Super Recruiter channel will be rewarded with an additional £5 bonus airtime credit on top of their current £5 bonus credit reward (£10 bonus credit in total).
  2. £5 credit will be granted immediately upon activation and a second £5 credit will be granted within 72 hours of activation.
  3. New members must activate an eligible SIM between 00.00 on Wednesday 1st August and 23.59 on Friday 31st August in order to be eligible for the additional £5 bonus credit.

Other important terms

  1. Standard Member get Member terms and Super Recruiter terms apply.
  2. giffgaff reserves the right to amend these Terms and Offer or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  3. giffgaff will not be liable for any loss in connection with this Offer, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  4. giffgaff's decision is final with regard to all promotional matters.
  5. By participating in the Offer, Participants consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Member has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.
  6. All participants in the Offer will be deemed to have accepted and be bound by the Terms. These Terms prevail in the event of any conflict or inconsistency with any other communications, including promotional materials.
  7. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff”)

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Free earphones with Huawei P20 Pro and P20

Terms and Conditions for free earphones with Huawei P20 Pro and P20 (the “Offer’)

Eligibility and Participation

  1. The Offer is open to UK residents, aged over 18 who participate in this Offer ("Participants").
  2. Participants must purchase a new condition Huawei P20 Pro or P20 (either an"Eligible Device") directly from giffgaff.co.uk, in the period specified below (the "Offer Period"). A purchase can be made using any of the purchase options available on giffgaff.co.uk at the point of purchase.
  3. Eligible Devices that are purchased and returned within the Change of Mind period, do not qualify for this Offer.

Offer Period

  1. The Offer is available on Eligible Devices bought between the 15 July 2018 and 15 August 2018.
  2. The Redemption Period is from the 1 August 2018 to 23:59 BST on 14 September 2018.

How to claim

  1. Buy an Eligible Device directly from giffgaff.co.uk during the Offer Period.
  2. Visit www.huaweipromo.co.uk/p20summerpromo
  3. Complete and submit the claim form by:
    - Providing the IMEI of your new P20 or P20 Pro
    - Uploading a copy of your proof of purchase
  4. You will be notified via email and offered the opportunity to provide the required information within 7 calendar days of receipt of the email. If no response is received within 7 calendar days of the email being sent, the claim will be marked as invalid and the Participant will no longer be eligible to receive the pair of headphones.

Other important terms

  1. The Offer is subject to additional, separate terms and conditions and eligibility criteria as set out by Huawei here. Participants should familiarise themselves with these before participating in this Offer.
  2. Participants should retain a copy of their receipt or order confirmation as proof of purchase.
  3. giffgaff reserves the right to remove promotional material from circulation, amend these Terms or withdraw the Offer at any time. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
  4. giffgaff will not be liable for any loss in connection with this Offer, accepting or using the free gift, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
  5. giffgaff's decision is final with regard to all promotional matters.
  6. By participating in the Offer, all Participants will be deemed to have accepted and be bound by these Terms and the Huawei terms.
  7. By participating in the Offer, members consent to the transfer of their personal data to giffgaff and the use of their personal data for the purposes of the administration of this promotion and any other purposes to which the Participant has consented. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here https://www.giffgaff.com/boiler-plate/privacy
  8. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.

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Win a Samsung Galaxy Tab A August 2018

Submit a phone review and be in with a chance of winning a Samsung Galaxy Tab A (7” 4G Black) (the "Competition") - Full Terms and Conditions.

These Terms and Conditions (“Terms”) govern the Competition. Participation and/or claim instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Introduction

      1. These terms and conditions apply between you, an individual who has entered the Competition (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").
      2. Selected opted-in members who purchase a brand-new phone from giffgaff.co.uk, between now and the end of August 2018 (the “Review Period”) will receive an email with a link to complete a review of their new phone. Anyone who having received the email, submits a review within the Review Period (a “Reviewer”), (and provides their email address at the same time), will have their name added to a draw to win a Samsung Galaxy Tab A (7” 4G Black) (the “Prize”).
      3. At the end of the Review Period, two Reviewers names will be selected at random, who will each receive the Prize. The successful Reviewers will be contacted by email on or around the end of August 2018. Selection of the winners of the Prize will be entirely at random. No correspondence will be entered into regarding this decision.
      4. By becoming a Reviewer, you agree to be bound by these terms and conditions.

Eligibility

      1. On the date that you enter the Competition, i.e. become a Reviewer, you must be 18 years or over, a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this Competition.

Your Information – Data Protection

      1. Any information that you provide to us about yourself, (your personal data), will only be used by us in relation to the administration of the Competition. We will be the data controller in respect of your personal data. By submitting your review, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

General

      1. The Prize cannot be exchanged or substituted for cash or anything else and you acknowledge that no sum is payable to you in relation to your review.
      2. giffgaff reserves the right to amend these Terms or withdraw the Competition at any time. In the event of unforeseen circumstances giffgaff reserves the right to substitute the Prize for an alternative of equal or greater value. In the event of any dispute giffgaff’s decision is final. No correspondence will be entered into.
      3. The Prize will be sent by Royal Mail to UK addresses only and no liability will be accepted if the Prize is lost in transit.
      4. Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.
      5. If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.
      6. Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
      7. We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.
      8. These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

Promoter: giffgaff Limited 260 BATH ROAD, SLOUGH, BERKSHIRE, SL1 4DX ("giffgaff")

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Sony Xperia Promotion July 2018

Save up to £80 on selected Sony phones unitl August 15th 2018

Eligible Devices for this promotion are the below phones:

      • Sony Xperia XA2
      • Sony Xperia L1
      • Sony Xperia L2
      • Sony Xperia XZ2 Compact

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Crystal Maze LIVE Experience Competition - August 2018

August 2018 – Crystal Maze LIVE Experience Competition (the "Competition") - Full Terms and Conditions.

These Terms and Conditions and the Terms and Conditions of the Crystal Maze LIVE Experience (stated at 4. below) ("Terms") govern the Competition. Participation and/or claim instructions form part of the Terms which you will be deemed to have accepted if you participate. Please read the following Terms carefully and keep a copy for your information.

Introduction

  1. These terms and conditions apply between you, an individual who has entered the Competition (”you”), and giffgaff Limited ("giffgaff", "our", "us", "we").
  2. A riddle will be posed by us as part of a weekly social media post announcing the Competition on our Facebook page, every week of the current series of the Crystal Maze.
  3. The Prize will be awarded to the person who, after correctly answering the riddle, has been picked first by the online random picker ‘Woobox’. They will win two tickets to The Crystal Maze LIVE Experience in either London or Manchester, depending on the winner’s choosing (the “Prize”).
  4. By responding to the riddle, you agree to be bound by these terms and conditions and the terms and conditions of The Crystal Maze LIVE Experience.

Eligibility

  1. On the date that you enter the Competition, i.e. post your answer on our Facebook page, you must be 18 years or over, a UK resident and not a giffgaff employee, one of their family, or connected in any other way with this Competition.

Your Information – Data Protection

  1. Any information that you provide to us about yourself, for example, your name as shown on facebook (personal data), will only be used by us in relation to the administration of the Competition. We will be the data controller in respect of your personal data. By posting your response to the riddle, you agree to us collecting and processing your personal data in this way. Your personal details will at all times be kept in accordance with our Privacy Policy, which can be found here.

Prize and notification

  1. The Prize will be awarded to the person who, after correctly answering the riddle, has been picked first by the online random picker ‘Woobox’. No correspondence will be entered into regarding this decision.
  2. Following a response by giffgaff to the post on our Facebook page (which will be made shortly after the riddle has been solved), the winner each week will be asked to email us at a specific email address, (which they must do within 7 days of receipt or they will lose the Prize) where they will be formally notified that they have won and provided with further details around the claiming of the Prize.
  3. Winners must book the Prize by 30 December 2018.
  4. Travel and other expenses are not included.
  5. The Prize cannot be exchanged or substituted for cash or anything else.
  6. Applications from organised groups, third parties, agents, macros or other automated means, will not be allowed. We (giffgaff) reserve the right to check all entrants are actually eligible, and we reserve the right to require such information as we consider reasonably necessary in order to do that. If we're not satisfied, you might not get your Prize.

General

  1. The Prize is being offered and provided by The Crystal Maze LIVE Experience and not giffgaff, therefore giffgaff has no liability in relation to any non-delivery or cancellation of the Prize or in relation to any adverse events or actions occurring in connection with the Prize including participation on the day. Participants should familiarise themselves with the terms and conditions of the Crystal Maze LIVE Experience in this regard.
  2. Our liability shall not be limited to you in respect of death or personal injury to any person resulting from our own negligence and any other type of liability which we cannot exclude or limit under the laws of England and Wales.
  3. Subject to the above, we have no liability to you for losses that haven’t resulted naturally from our breach or that we couldn’t have foreseen, or loss of profit, loss of business, costs, expenses or any other form of financial loss. Nor shall we be liable to you for any loss of income, business or profits (including loss of revenue) or for any loss of data.
  4. Subject to Clause 14, our liability to you under these terms and conditions will not exceed £1,000.
  5. If either of us fails to enforce our rights under these terms and conditions, it shall not prevent either of us from taking action later.
  6. Each clause in these terms and conditions operates separately. If any part is found by a court to be unreasonable or inapplicable the other parts will continue to apply.
  7. We reserve the right to change these terms and conditions from time to time. We will notify you of any changes to these terms by posting them here.
  8. These Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

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Sony Playstation Plus membership - June 2018

Claim 12 months free PlayStation Plus membership when you buy a Sony Xperia XZ2, Sony Xperia XZ2 Compact, Sony Xperia XZ1 or Sony Xperia XZ1 Compact between 15 June 2018 and 30 June 2018.

Full terms and conditions and details on redemption can be found on Sony’s website via this link.

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